Human Resource Management 11e.
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Transcript Human Resource Management 11e.
Learning Objectives
Explain strategic HR management and how it is
linked to organizational strategies.
Describe how legal, political, cultural, and economic
factors affect global HR management.
Discuss four dimensions of organizational
effectiveness and how HR contributes to each.
Define HR planning and outline the HR planning
process.
Discuss several ways of managing a surplus of
human resources.
Identify why HR metrics must consider both
strategic and operational HR measures.
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2–1
Strategic HR Management Process
Figure 2–1
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2–2
Approaches to Improving Organizational Productivity
Figure 2–3
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2–3
Purpose of HR Planning
Figure 2–4
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2–4
HR Planning Process
• HR Strategies
Overall
Strategic Plan
Human Resources
Strategic Plan
HR Activities
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2–5
Making Downsizing More Effective
Figure 2–9
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2–6
Examples of Strategic and Operational
HR Metrics
Figure 2–10
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2–7
Measures of Strategic HR Effectiveness
• Return on Investment (ROI)
Calculation showing the value of expenditures for
HR activities.
C
ROI
A B
A = Operating costs for a new or enhance system for the time period
B = One-time cost of acquisition and implementation
C = Value of gains from productivity improvements for the time period
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2–8
Assessing HR Effectiveness
• HR Audit
A formal research effort that evaluates the
current state of HR management in an organization
Audit areas:
Legal
compliance (e.g., EEO, OSHA, ERISA, and FMLA)
Current job specifications and descriptions
Valid recruiting and selection process
Formal wage and salary system Benefits
Employee handbook
Absenteeism and turnover control
Grievance resolution process
Orientation program Training and development
Performance management system
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2–9
Estimating Internal Labor Supply for a Given
Unit
Figure 2–8
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2–10