Transcript European RMM - Amadeus IT Group

ACCREDITATION PROCESS
in Central Asia and Caucasus
Region
Jordan Karamalakov
Country Manager BG - KZ
Antalya, 26/27 May 2009
Basic principles and governance
The Travel Agent’s Handbook (TAH) contains
 Passenger Agency Conference decisions
 Resolutions, local regulations and various information
http://www.iata.org/whatwedo/travel-tourism/tah.htm
- Accreditation in KZ and KG will be governed by Resolution 818g
as of 01 August 2009
- Accreditation in other CIS countries from Caucasus and Central Asia
region is governed by Resolution 800
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Basic principles and governance
 The Agency Program Joint Council for KZ and KG (APJC)
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Will be in KZ by 6 airlines and 6 agents
Meets on a regular basis
Makes recommendations in the form of agenda proposals to the
Passenger Agency Conference (PAConf)
 Final decision of all recommendations is made by the PAConf
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Next PAConf meeting scheduled for October 2009
If necessary PAConf may take some decisions by mail vote
 The local office has no authority to deviate from applying Resolution
818g in full
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Agency accreditation
 Done by the IATA DG for and on behalf of the airlines
 By means of the Passenger Sales Agency Agreement (PSAA)
 Governed by Resolution 824
 Detailed requirements are listed in Resolution 818g –
Section 2
 Important
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IATA accredits an agent when the agent meets all the
requirements set up in the Resolution and Local Criteria
But, only the airline can allow agents to sell its tickets via the
Ticketing Authority Maintenance tool in BSPLink
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Risk management
 Handled by IATA and considered as the main priority
 Financial requirements are listed in the “Locally
Established Criteria for Approval and Retention of
Agents” and can be found the TAH
 Requirements for KZ are not specified yet, but for
example they might be
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Solvency > 20 %
Liquidity > 1
Profitability > positive
Cash flow must be positive
 Changes can only be made by the PAConf
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Bank guarantees
 Financial assessment is made on a yearly basis
 Outcome is not communicated to the airlines
 Agents are required to submit a bank guarantee of
1/16th of last 12 month’s sales if remittance is
weekly
 Periodic revision of the bank guarantee levels is done by
IATA KZ
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Agency default
 Detailed mechanism is listed in Resolution 818g –
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Attachment A – Sections 1 & 2
Always done by IATA and based upon facts, not upon
hearsay or rumors
Ticketing Authority is removed by IATA
Airlines are notified by means of the weekly bulletin
In case IATA has paid uncollected funds to the airlines,
claw back will happen during the next period
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