Transcript Document
Welcome to Commissioning for Outcomes Your presenters today are: Dave Smith [email protected] David Qualter davidqualter@sheffieldwellbeing .org.uk Commissioning for Outcomes Understanding the concept . . . • What’s it all about? • Why now? • Quantifying benefits, outcomes and added value Dilemma! The Third Sector and Social Enterprises create added social value when delivering services – we DELIVER MORE…. But HOW DO WE PROVE IT??? Some PCT Desired Outcomes • • • • Self reported feelings of improved well being Improved mental health and well being Improved long term prognosis Reduced obesity/changes in diet Commissioning “Commissioning is the process of specifying, securing and monitoring services to meet peoples’ needs at a strategic level. This applies to all services, whether they are provided by the local authority, NHS, other public agencies or by the private or voluntary sectors.” Audit Commission Making Ends Meet – October 2003 The commissioning cycle The NHS Outcomes Framework 2011/12 • Preventing people from dying prematurely • Enhancing quality of life for people with long-term conditions • Helping people to recover from episodes of ill health or following injury • Ensuring that people have a positive experience of care • Treating and caring for people in a safe environment and protecting them from avoidable harm Outcomes SROI is an outcomes-based measurement tool, as measuring outcomes is the only way you can be sure that changes for stakeholders are taking place. Important not to confuse outputs with outcomes. A framework to structure thinking and understanding and provide a way of representing value created by an organisation, policy or activity Its a story not a number Your Story • Helps you explain what you do more clearly • ‘We understand the value we’re creating’ • ‘Look how well we manage it’ • ‘We can prove it - Strong and clearly evidenced’ The 7 principles of SROI • • • • • • • Involve stakeholders Understand what changes Value the things that matter Only include what is material Do not overclaim Be transparent Verify the result Selling added value – IMPACT MAP Impact mapping helps us to: • tell a story about what we do • measure our value • demonstrate change; and • present our added value in quantified and financial terms Headline Impact Map Summary - Sheffield Wellbeing Consortium Stakeholder Inputs Outputs Outcomes Impact and Added Value Description Sheffield City Council NHS Sheffield £317,000 Recruit, train & support 240 Improved health and wellbeing of over 3 years Health Champions health champions £127,500 70 Health Champions over 2 years accessing paid work Health Champions to carry out 100 hours of activity in 6 months Capacity building smaller third sector organisations Commission a single organisation to manage project Revenue input first 2.5 years £444,500 More people into paid work Health Champions becoming advocates for healthy living (community activists) Organisations increase capacity and have a higher public profile £620,750 £175,030 £67,255 £57,415 More effective management of the programme Total added value 2.5 Years Estimated SROI ratio £920,450 £2.07 Client Journey • Self reported feelings (before & after) Client Indicator Outcome • Signs of improvement (more socially active, exercise sessions attended etc.) • Improved physical health NEF example Useful Sources of Information New Economics Foundation www.neweconomics.org.uk Social Return on Investment Network – sroinetwork.org.uk Department of Health http://www.dh.gov.uk