Transcript Slide 1

What Is cXML
Business Integration?
Ariba Seller Solutions
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Contents
1. Benefits of Business Integration
2. Introduction to cXML
3. Where to Go for Help
2
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Section 1
Benefits of Business Integration
3
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Move to Electronic Communication
•
•
Electronic communication makes full
integration with your customer possible
Electronic communication is:
Faster
 More accurate
 More repeatable
Data entry errors are reduced
 Less expensive
45-60% when you move to cXML.
 Provides better customer
You can gain 60-75% in productivity
satisfaction
when you move to cXML.
 Helps retain your customers

4
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
The Problems of Previous Technologies
•
Mail, telephone, fax, and email messages are
problematic, because they



cannot be used automatically by your business
systems
are subject to human re-interpretation
require expensive and error-prone RETYPING
You cannot automatically use the
data in email messages. Someone
must manually copy and paste
the data from the message into
correct fields in your system.
5
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
What do We Mean by “Electronic
Communication?”
•
•
•
Automatic communication between business
applications across organizations
Two-way communication
Examples:


Customer purchase orders (POs) automatically
appear in your order-processing system
Your A/R system sends invoices automatically to your
customer’s A/P system
One-way communication methods, such as fax,
require either the buyer or the seller to re-enter data.
6
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
What Benefits Does Ariba Network Offer?
•
There are other ways to connect with your
customer, but the Ariba Network offers:




Integrate once, use many
Document history
Testing and debugging tools
Unlike one-to-one systems, your company becomes
A complete
range
from
available to
all ofof
thebusiness
thousandsdocuments,
of large buying
If there
ever
a dispute
transaction,
catalogs
to is
invoices
to payment
organizations
that
use
the about
Ariba aNetwork.
both
you and
your customer
can allows
log in and
Ariba
Network’s
order tester
view
the
document
at the
same time.
you
tosame
testNetwork
your
catalogs,
PunchOut
Ariba
supports
all the
site,transaction
and cXML types
order that
routing.
you and
your customer need.
7
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Integrate Once, Use Many
Customer
A
Customer
B
Your
Company
Ariba
Network
Customer
C
Customer
D
once
to are current
On
the
right
On theYou
left integrate
is In
the
middle
is the Ariba
and
all
of
these
customers
the
Ariba
Network….
and potential
customers
your companyNetwork,
on
the
can connect with you.Internet
8
© 2014 Ariba, Inc. All rights reserved.
Customer
n
What is cXML Business Integration?
Greater Accuracy = Faster Payment
•
•
Avoiding data re-entering and human
interpretation provides greater accuracy.
Decreased error rates in invoices leads to
faster payment.
cXML suppliers see a 15-20%
reduction in days sales
outstanding. That’s 6 to 25 days
shaved off the payment cycle.
9
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Visibility into Your Customer’s Needs
•
Tie your customer to your back-office
systems






Order Processing and Shipping
Accounts Receivable
Product or Stocking Database
CRM Systems
MRP/ERP Systems
Sales Forecasting Systems
All of these systems can benefit from an
electronic connection to your customer.
10
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Reduce the Cost of Operations
•
•
Reducing phone calls, faxes, and email messages
increases your efficiency and reduces the cost of
customer care and order processing
Example: Real-Time Order Status
Here, your system has set the status of
this item to “confirmed,” which is visible
by the user who generated the order.
=
11
© 2014 Ariba, Inc. All rights reserved.
Fewer calls
from customers
What is cXML Business Integration?
Real-Time Status
•
Increased customer satisfaction due to better
responsiveness and accuracy


•
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Immediate order confirmations
Real-time shipping status
Similarly, you receive real-time invoice status
and payment status
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Differentiate Your Company
•
•
•
93% of Ariba Network sellers still use email
or fax routing
However, your customers understand the
benefits of integration and automation
They are drawn to efficient sellers
Electronic integration makes you
more attractive to potential customers
13
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Stop Being a Vendor
•
cXML integration makes your company and
your offerings much more sticky, greatly
increasing the cost of moving to a different
seller
Stop being a vendor and start being a
strategic partner with your customers.
You become a strategic partner when you
integrate your applications with your customer.
14
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Embrace the Future
•
Integration through the Internet, where
applications communicate automatically
You
•
15
cXML
Your Customer
Because you already transact through the
Ariba Network, moving to electronic
communication is easier than ever
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Section 2
Introduction to cXML
16
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Ariba Network Document Routing
•
You receive documents through your
preferred routing method
Email
cXML is just
another routing
method. You use
it instead of other
methods, such as
email or fax.
Fax
Online Inbox
Ariba
Network
EDI AS2
EDI VAN
cXML
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© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Introduction to cXML
18
•
commerce eXtensible
Markup Language
•
A protocol for real-time
communication between buyer and seller
systems
•
The native language of the Ariba Network
•
Used for more than $20 billion of
transactions each month
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
cXML Documents
• cXML documents correspond to paper
•
documents that you use everyday
For example




Purchase Orders
Invoices
Catalogs
Ship Notices
There is a cXML document for all of the business
transactions that most companies use.
19
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
cXML Documents (Continued)
• cXML also supports transactions made
•
possible by the Internet
For example



Real-time order-status changes
Discount management
PunchOut
The real-time, electronic communication made
possible by the Internet enables new collaborative
functions that were not possible through paper.
20
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
PO Routing
Your
Company
You receive and
process the PO
21
© 2014 Ariba, Inc. All rights reserved.
Ariba
Network
Customer
The
Network
used
for more A user creates a PO
A
is sent
to you
It Ariba
is
validated
POauthenticated
is copy
sent
to
theisand
Ariba
Network
than just routing. Because it keeps
a copy of all routed documents, it
can perform specific validation in
later, related documents
What is cXML Business Integration?
Business Documents
•
•
These documents are listed in the order that they
Orderare
Request
typically sent in a business transaction.

A purchase order sent by a buying organization
Order Confirmation

•
Ship Notice

•
Sent by you to indicate that you shipped specific PO items
Invoice

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Sent by you to indicate whether you accept, reject, or backorder
purchase order items
Sent by you to bill for the purchase order
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Business Documents (Continued)
•
Invoice Status Update

•
Credit Memo

•
Sent by your customer to indicate when you will be paid
Remittance Advice

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Sent by you to return payment back to your customer
Scheduled Payment

•
Sent by your customer to convey invoice status, such as
processing, paid, or rejected
Sent by your customer to indicate that you were paid and lists
the payment method used
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Section 3
Where to Go for Help
24
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
cXML Development Resources
•
cXML DTDs, examples, and documentation
 cXML website: www.cxml.org
•
Ariba Network help
 Choose Help > Documentation
–
–
25
Download examples and modify them
Download standard codes used by cXML
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
cXML Development Resources (Continued)
•
Two main guides describe cXML:

cXML User’s Guide
–

cXML Solutions Guide
–
•
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Describes all aspects of cXML, it’s transport,
and cXML standards and security
Describes how Ariba products use cXML
Both guides reside on the Ariba Network help page.
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Ariba Ready Programs
•
Help from Ariba Consulting and
Inside Account Management
CIF
PunchOut
cXML Integration
Later, get help developing aFinally, get help integrating
Ariba Ready has
PunchOut
catalog, which your business systems with
expertise to help
you
might be
develop a CIF catalog
to a better solution your customers.
your offerings.
get you started for
quickly.
27
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Dell Boomi
Supplier’s
accounting package
Buyer
Ariba Network
Buyer
Buyer
Dell Boomi is a cloud-based service that
No integration
Noto
problem!
connects
your backtechnology?
office systems
the Ariba
Dell Boomi
is geared
towards
sellers with
Network.
Pre-built
adapters
are available
for
no integration
expertise,
allowing
popular
accounting
packages,
such asyou to
transact POs
and invoices
electronically.
QuickBooks,
Dynamics
GP, and
Sage 50.
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© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
3rd-Party Solution Providers
These solution providers can help you with:
• PO integration
• Invoice integration
• Ariba PunchOut support
• Website development
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© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Questions about these Programs?
• Send an email message to:
[email protected]
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© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
More Questions?
•
Attend live webinars:



•
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Integrating with Customers through cXML
PunchOut for E-Commerce Managers
Creating Electronic Catalogs (CIF)
Register for these webinars at
www.ariba.com/resources/live-demo
© 2014 Ariba, Inc. All rights reserved.
What is cXML Business Integration?
Finally…
Move to Electronic Communication
Stop being a vendor...
and start being a strategic partner. Integrate
with your customers to bind them to your
company.
You
32
© 2014 Ariba, Inc. All rights reserved.
cXML
Your Customer