Transcript Slide 1

–
Search: Transforming How We
Transfer and Use Knowledge
April 5, 2007
Leveraging Knowledge
Welcome…

About the Boston KM Forum
–
Community of practice for people working in the field of
Knowledge Management (KM)
–
Provides an environment for the exchange of ideas, best
practices, and business opportunities
–
Works to develop programs that support personal and
professional growth
2
Exhibitors…

Endeca
http://endeca.com/

Fast
http://www.fastsearch.com/

IBM/OmniFind
http://www-306.ibm.com/software/data/enterprisesearch/omnifind-enterprise/

Jarg Corporation
http://www.semantxls.com/index.html

Siderean/Seamark
http://www.siderean.com/
3
Events…


Upcoming KM Forum events
– Third Thursday – April 19
– First Friday – May 4
– June Bentley symposium – week of 6/25 – the role of
Leadership in advancing KM efforts
– October Bentley program – October 2 – KMF goes
international!
 Dave Snowden from Cognitive Edge on “Sense-Making and
Knowledge Management”
 Possibly Shawn Callahan from Anecdote on “Appreciative
Inquiry”
Other events ? ? ?
4
Why “Enterprise Search?”
…many organizations are frittering away up to
10 percent of their staff costs on wasted effort
because employees simply can't find the right
information to do their jobs.
Butler Group,
“Enterprise Search and Retrieval”
Source: The Training Foundation, 2006
…the cost of ineffective search is $5,251 per
worker per year…
Sue Feldman, IDC
Source: CRM Daily, 2007
5
Why “Enterprise Search?”
Source: Delphi, DM Direct Search Special Report, 2005
6
Today’s agenda

Lynda Moulton, LWM Technology Services and The Gilbane Group
Technological Assembly of Search Challenges, 1974 - 2007

Theresa Regli, CMS Watch, Moderator; Doug Cornelius, Goodwin
Procter LLP; Rich Lawson, AstraZeneca Pharmaceuticals, Sharon
Wilson, Boston Consulting Group
Panel Discussion: The Whole Nine Yards – the Full Suite of
Tools Needed for Enterprise Search

Introduction of Exhibitors and Break

Matt Brown, Forrester Research
The Future of Search and Information Access
7
Today’s agenda, continued

Lunch, Exhibits, and Networking

Joyce Ward, LexisNexis, Moderator; Pete Bell, Endeca; David
Cobosco, IBM Software Group/OmniFind; Michael DiLascio,
Siderean/Seamark; Anant Khanolkar, Autonomy; Hadley Reynolds,
Fast Search & Transfer
Panel Discussion: How Search Tool Companies are Positioning
Themselves

Wrap up and Networking
8
How many of you know about “Soople?”
9
www.soople.com
13
http://www.lucasmcdonnell.com/26-essentialknowledge-management-sites-and-blogs/
35 essential knowledge management sites.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Aa..ha!
The APQC Knowledge Management Blog
Anecdote
Association of Knowledgework
Babson Knowledge
Boxes and Arrows
BRINT
Chris Collison’s blog
Cindy Gordon
CIO’s Knowledge Management section
Collaborative Thinking
Column Two
A Compound of Alchymie
Creative Chaos: Dina Mehta’s blog
Destination KM
Dove Lane
Dr. Dan’s Daily Dose
Eclectic Bill
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
Elsua
Full Circle Online Interaction
How to Save the World
InsideKnowledge Magazine
KM.gov
KM World
The KNOW Network
KnowledgeBoard
Knowledge Jolt with Jack
Knowledgeline
The Knowledge Management Advantage
Knowledge-at-work
Mathemagenic: Learning and KM Insights
Musings of a Social Architect
Portals and KM
Stan Garfield’s Weekly Knowledge
Management Blog
Talking Knowledge Management
11
Who can tell me what this number
represents?
6,400,000,000





9.440 Google hits
Viable cells in 1/4 teaspoon of Acidophilus powder
1989 6-month revenue of Phillips Petroleum
High score in the game, “Divide and Conquer”
And…
12
Who can tell me what this number
represents?
6,400,000,000
US Web searches
in June, 2006
13
Here’s some data on market share in the
Internet search market.
Percentage of searches done by US web surfers
in July 2006 at home, work, and at universities
14
–
Search: Transforming How We
Transfer and Use Knowledge
April 5, 2007
Leveraging Knowledge