Transcript Document

Massachusetts Nurses Association
A Statewide Survey of
400 Massachusetts Residents
February 2005
Increased Concern With Healthcare
I am going to read a list of issues facing Massachusetts, please tell me which one
you feel is most important – that is, which one is of most concern to you and your
family.
Now
Jan. ‘03
Jan. ‘02
Healthcare
31%
21%
22%
Education
20
21
29
Jobs and the Economy
19
22
21
Terrorism
7
8
9
Taxes
7
8
9
Fiscal crisis/Balancing the budget
5
10
n/a
Crime
4
3
4
Quality of highways and bridges
3
3
2
Registered Nurses Receive Highest
Job Rating of Hospital Employees
Please tell me whether you think the following people, as a group, do an excellent
job, good job, fair job, or a poor job.
Registered nurses
Good
44%
45%
32%
Doctors
Technicians
24%
Nurses' aides
23%
Hospital administrators
Excellent
10%
89%
83%
51%
83%
59%
75%
52%
41%
51%
Registered Nurses Seen As The Key to
Quality Care
Of the types of hospital employees I just mentioned, which one do you think has the
greatest impact on the quality of patient care?
61%
Registered nurses
23%
Doctors
8%
Nurses' aides
Hospital administrators
Technicians
3%
2%
Biggest Hurdles to Improving Quality of Care
Please rate the seriousness of each of the following problems related to the quality of
patient care on a scale of 1 to 7, where “1” means “not a problem at all” and “7”
means “very serious problem”.
“Very serious problem” shown (ratings of 6 and 7 combined)
74%
HMOs/insurance companies only concerned with profits
71%
Nurses being forced to care for too many patients at once
68%
Cuts in government funding for Medicare and Medicaid
Understaffing of registered nurses
64%
A shortage of nurses
64%
62%
Hospitals that are only concerned with profits
61%
Overcrowding and slow care in emergency rooms
56%
Forced, mandatory overtime for registered nurses
Low pay among registered nurses
38%
Strong Agreement that the Quality of Care Is
Suffering Due To Understaffing
Some people say that the quality of patient care in Massachusetts hospitals is
suffering because there are not enough registered nurses working in the hospitals
and patients have to share their nurse with too many other patients. Do you
agree or disagree?
Now
56%
Strongly agree
Somewhat agree
21%
Strongly disagree
77% Agree
8%
Somewhat disagree
4%
49%
Strongly agree
Jan ‘02
Somewhat agree
27%
10%
Somewhat disagree
Strongly disagree
5%
76% Agree
Sustained High Support For Establishing
Minimum Staffing Levels
One proposed way to ensure that there are enough registered nurses working in the
hospitals is to pass a law saying that acute care patients are entitled to a nurse who is
caring for no more than a certain number of patients at the same time. This proposed law
is being called An Act Ensuring Patient Safety. Would you favor or oppose passing An Act
Ensuring Patient Safety, thereby regulating minimum staffing levels of registered nurses in
Massachusetts hospitals?
Now
Oppose
Jan ’02*
*Slightly different wording
76%
Favor
10%
77%
Favor
Oppose
14%
Support for Minimum Staffing Levels,
by Subgroups
Would you favor or oppose passing An Act Ensuring Patient Safety, thereby regulating
minimum staffing levels of registered nurses in Massachusetts hospitals?
Favor
Oppose
All
76%
10
Democrats
79%
4
Independents
78%
9
Republicans
71%
27
18 – 30
76%
8
31 – 45
75%
10
46 – 64
77%
12
65+
72%
9
Agree care is suffering
83%
6
Disagree
60%
27
Better Care Is Biggest Reason for Favoring
MNA Proposal
Why would you favor this law?
(n=303)
More personal/better care/patient safety
45%
Lower ratio is better
19
Nurses are overworked/understaffed
11
Agree/good idea/logical
7
Will make them hire/encouraging training more
nurses
6
Acute care/need more attention
5
Less Than Half Support Hospital Plan
A second proposed way to address the issue of nurse staffing levels in hospitals is to
pass a law requiring hospitals to post a nurse staffing plan that has been approved by
the hospital board of directors. This law would also require hospitals to report their
nurse staffing plan to the Department of Public Health, but it would not set any
required staffing levels. Would you favor or oppose passing this legislation that
would require hospitals to post and report their nurses staffing plans?
Favor
48%
Not sure
23%
Oppose
30%
Democrats
Independents
Republicans
49%
45
56
Agree care suffering
Disagree
49
48
3-to-1 Support for Regulating Nurse Staffing
Levels vs. Posting and Reporting
Which proposal do you think is a better approach to addressing the nurse staffing
issue?
The plan which would regulate
staffing levels and set a minimum
nurse staffing level
62%
The plan which would require
hospitals to post a nurse staffing plan,
report it to the department of health,
but would not set minimum staff levels
21%
Democrats
Independents
Republicans
68%
66
47
Agree care is suffering
Disagree
67
53
Not sure
11%
Neither
6%
Democrats
Independents
Republicans
19%
17
35
Agree care is suffering
Disagree
20
25
Public Overwhelming Accepts Dueling Proposals
As Evidence of a Problem With Current System
of Nurse Staffing
Do you agree or disagree that since both hospitals and nurses in the state
are proposing plans to address nurse staffing levels, there must be some
sort of problem with the current system?
Agree
89%
Disagree
6%
Not sure
5%
2/3rds Think It Is Time For Legislature to Back
Up Nurses’ Judgment
Some people say that if the legislature passes legislation regulating nurse staffing levels
they will be substituting political judgment for professional judgment. Other people say
that nurses have been fighting to have their opinion heard and haven’t gotten anywhere
against insurance companies and hospital administrators who control the money? Do
you think…
It is time for the legislature to
back up the nurses’ judgment
66%
Democrats
Independents
Republicans
Legislature should keep
its hands off the kinds of
medical decisions that
involve staffing
25%
73%
62
58
Not sure
10%
Public More Likely to Vote for Candidate Who
Supports Minimum Nurse Staffing Levels
All else being equal between two candidates for state legislature, would you be
more likely to vote for a candidate who supports regulating minimum nurse
staffing levels, or would you be more likely to support a candidate who opposes
regulating minimum nurse staffing levels?
Candidate who
supports
75%
Democrats
Independents
Republicans
87%
77
51
No difference/
Refused
13%
Candidate who
opposes
12%
Nearly 3/4ths Say They Would Vote Yes on a
Ballot Initiative
Let’s say the Legislature does not pass legislation regulating minimum
nurse staffing levels. If in November 2006, there were a ballot question that
asked voters to enact a law regulating minimum nurse staffing levels at the
ballot box, would you personally vote yes or no?
Probably yes
21%
Definitely yes
52%
Probably no
5%
Definitely no
11%
Not sure
11%