Transcript New Ways of Working

New Ways of Working
Dr Huw Charles-Jones
Chair, West Cheshire Clinical
Commissioning Group
Chester  Ellesmere Port & Neston  Rural
Making sure you get the healthcare you need
What is the West Cheshire Way?
 Working across boundaries - joining up primary,
community, social and hospital care to prevent ill
health and improve self-care, helping patients to
manage their health.
 Support people to be cared for at home. Community
care will be available 24 hours a day, 7 days a week.
 Improve the management of long term and complex
conditions
Making sure you get the healthcare you need
The West Cheshire Way is built on the
needs of our population
People told us that they want:
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Seamless, coordinated services
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More information to manage their condition
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To be involved in developing care plans
Making sure you get the healthcare you need
How does this fit with national
thinking?
The NHS Five Year Forward View:
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Patients will have greater control of their own care
There will be a shift of resources from hospital to
primary care
Investment in innovation and technology – radically
improving patients' experience of the NHS
Making sure you get the healthcare you need
Prime Minister’s Challenge Fund
• West Cheshire awarded £3.7m
• One of 37 successful bids out of 156 submitted across
the country.
• Allows us to continue to focus on innovation, and
continue to explore cluster based working for our
practices
Making sure you get the healthcare you need
Prime Minister’s Challenge Fund
The bid centred around four projects:
• Excellence in In Hours Access
• Excellence in Extended Access
• Excellence in Care for Vulnerable Older People
• Excellence in Care for People with Long Term
Conditions
Making sure you get the healthcare you need
Excellence in In-Hours Access
• Using technology better, including the use of video
consultations and e-advice where appropriate.
• Transforming the receptionist role into navigators to
help people access the right service
• Introducing Wellbeing Coordinators to navigate the
Voluntary Sector on behalf of our patients
• Providing direct access physiotherapy services when
appropriate
Making sure you get the healthcare you need
Excellence in Extended Access
• From 1 May, patients will be able to access
appointments until 9.30pm through the week.
• Additional appointments on Saturday, 9-2pm and
Sunday, 10-3pm.
• Additional sites in Neston and Malpas.
• Full service in place by July.
• Additional 328 appointments per week
Making sure you get the healthcare you need
Any questions?
Making sure you get the healthcare you need