Transcript Title of Your Presentation

Performance Management and
WebFOCUS
David Cook
Information Builders
Copyright 2007, Information Builders. Slide 1
Performance Management from Information Builders
 WebFOCUS and Performance Management
 Performance Metrics Manager: what is it?
 Differences from Performance Management
Framework
 Demonstration
Copyright 2007, Information Builders. Slide 2
Managing Metrics Is a Common need
• Metrics are an aggregated way
of planning and tracking
performance improvement
• Managing measure tolerances,
attributes, history, and auditing is
all part of metrics management
• Metric definitions and formulas
have been standardized and
commoditized in most industries
• Metric benchmark data is now a
common part of competitive
solutions
Copyright 2007, Information Builders. Slide 3
WebFOCUS and Performance Management
Scorecards and Strategic Objectives
Strategic
Performance
Management
Metrics Performance
Management
Methodology and Predictive Formulas
Performance
Management
Framework
Performance
Metrics Manager
KPI’s
Typical WebFOCUS
Application
KPI’s
Operational Reports Operational Analytics
Operational Systems
Copyright 2007, Information Builders. Slide 4
Performance Metrics Manager: What is it?
 Complete metrics/dashboard deployment platform
 Allows real savings on development costs and
implementation time
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Dozens of reports, graphs, dashboards, and analytic
tools – you can easily create new ones too!
300+ built-in industry metric definitions and formulas
End-user managed – just add data
Vertical and Horizontal starter kits
Benchmarking and stretch targets
Easy entry level to full PMF
Copyright 2007, Information Builders. Slide 5
PMM: What is it?

Jump-start your performance measurement project
 Get up and out in weeks
 Easy function and security rules
 End-user Measure and ETL Wizards
 Default roles and dashboards
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Collaboration, Alerting, Analysis and publishing
 Blog metrics, create alert chat threads
 Interactive and predictive analysis tools
 Executive booklets and PPTs
Copyright 2007, Information Builders. Slide 6
PMM: What is it?

Easy maintenance and customization
 Uses all WebFocus systems
 Extend implementations with operational drill-downs
 Access any metric source
 Direct upgrade to PMF
 Manage your metrics with scorecards and Strategy
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Maps
Do strategic planning with your metrics and goals
Align metrics and goals with initiatives and processes
Drive strategy execution
Copyright 2007, Information Builders. Slide 7
PMM Relationship to PMF
PMF
Enterprise Scorecard framework
Strategy and Methodology formulas
Goals, Initiatives, Processes, Themes
Strategic Dashboards and Analytic tools
Managed metrics with dimensions
Blogging and Alert threading
Metric and KPI Dashboards,
Graphs, Analytic tools
PMM
Copyright 2007, Information Builders. Slide 8
Recognizing your PM Maturity Level
Copyright 2007, Information Builders. Slide 9
WebFOCUS Performance Management Framework
Demonstration…
Copyright 2007, Information Builders. Slide 10
Performance Management Framework
Taking an holistic approach companies
can align strategic and operational
objectives across all the disciplines
being attempted across the
enterprise.
This allows the true drivers to be
identified, and used to manage the
whole business.
Brings together the CEO and the CFO
with all other strategic offices in a
company. Codifies the linkages
between risk, performance and
governance.
Enabling management of companywide performance through insightful
decisions to help drive success
Business Performance Management
Operational
Processes
(OPM)
Project
Portfolios
(PPM)
Financial
(CPM)
Federated
Performance
Risk
Management
(ERM)
Compliance
Governance
(GRC)
Copyright 2007, Information Builders. Slide 11
CH Robinson
 Strategy – System to allow corporate mgt
to drive strategy to the branches while
letting each branch establish alternate
weights & measures to meet unique goals
 Impact – Provide a one stop shop for all
performance and operational information
CHRW is one of the lgst. 3PL  Why PMF – Supported CHR’s franchise
cos. in N.A., & global provider
model. Replace 20 OLAP Cubes, CSV
of multimodal (truck, air,
files and Excel
ocean, & rail) trans svcs. As a
non-asset-based provider,
CHR focuses on solutions
that work for their customers,
vs. its own asset utilization
Copyright 2007, Information Builders. Slide 12
NYU Medical
One of the nation's premier
centers of excellence in health
care, scientific research, and
medical education. With over 900
beds NYU’s campus comprises
Tisch Hospital, Rusk Institute of
Rehabilitation Medicine, & NYU
Hospital for Joint Diseases
 Strategy – To expand the performance
culture across Hospital, School of
Medicine, & Research to balance
performance with quality & innovation
 Impact – Provide visibility to everyone
as to performance in a holistic manner
 Why PMF – Proven functionality, rapid
implementation, flexibility & scalability
Copyright 2007, Information Builders. Slide 13
Gordmans
Gordmans, founded in 1915
operates 63 discount retail
department stores in 15
states. Its mission is “To
delight our guests with big
savings on name brands in
fun, easy-to shop stores.”
 Strategy – To automate delivery of
performance information to stores
providing greater focus for all managers
 Impact – Now everyone from Jeff
Gordman down has immediate access to
merchandising and distribution
performance vs. weekly information
 Why PMF – Proven, out of the box
functionality, rapid implementation and
scalable
Copyright 2007, Information Builders. Slide 14
Hexion
A legacy of innovation
Our promise: To
Leverage our resources
and expertise to bring
better products and
systems to life. To
improve the quality of life
for people around the
globe.
Hexion Specialty
Chemicals is a global
leader in the manufacture
of thermoset resins that are
used across a broad range
of industries for binding,
bonding, & coating
 Strategy – To gain better management of
business processes across divisions
running on 1 SAP instance.
 Impact – Gain better visibility into metrics
of 15 processes like procure to pay to
reinforce continuous improvement
 Why PMF – After finding that WF was
ideal for dashboards and self service
reporting they also wanted a way to
organize and manage metrics.
Copyright 2007, Information Builders. Slide 15
Koch Industries
Koch Industries & its sister
company Koch Holdings, own
a diverse group of companies
in trading, operations &
investments. In 60 countries
across industries: chemicals,
energy, fibers, oil, polymers,
minerals, fertilizers, forest &
consumer products, chemical
technology equipment,
ranching, securities & finances
 Strategy – To reinforce a performance
culture by emphasizing the importance
of managing by metrics
 Impact – By moving off manual excel
process controllers will get more timely
information and more causal metrics like
safety, quality, & production metrics
 Why PMF – Proven WF success and
they were able to see the advantages of
buy vs. build & the flexibility of the PMF
Datamart for difficult requirements
Copyright 2007, Information Builders. Slide 16
Anglo Platinum
Anglo Platinum is the world’s
sixth largest mining company
& largest producer of platinum
in the world. Operations
comprise 7 mines, 3 joint
ventures, 3 smelters, a base
metals refinery and a
precious metals refinery.
The aim is to move the organisation
to information as an asset that will
contribute to the profitability and
sustainability of the organisation.
There must be “One version of the
truth”, which everybody believes in
and supports. WebFOCUS PMF
was selected after a 6 month
Proof-of-Concept Phase, based on
architectural and business fit.
Johann Muller, CIO
Copyright 2007, Information Builders. Slide 17
Since 1902, L.B. Foster has
delivered products to build
and maintain our nation’s
infrastructure as a
manufacturer, fabricator
and distributor of products
for the rail, construction,
utility & energy industries
Due to limitations using Excel &
rapidly accumulating data. LB
Foster reviewed several software
packages & is in the process of
deploying business intelligence
tools to aid in decision support.
LB Foster used a disciplined
approach to identify key
requirements & scored leading
software vendors on their ability to
deliver on these requirements.
Bob Paladino, “Five Key Principles of
Corporate Performance Management”
Copyright 2007, Information Builders. Slide 18
With consistent sales growth
of 25% over the last 5 years,
this dynamic and innovative
privately owned company will
undoubtedly live up to its
motto & continue to "Create
the Difference" in Canada &
around the world.
“In a commodity business like
generic drugs, any edge you can
gain in your operations is extremely
valuable, PMF provides us the edge
in operational performance we need:
a single version of the truth for
decision making & better insight into
actual sales & manufacturing
processes. We can quickly generate
corporate scorecards, see results
linked to objectives & take action
accordingly.”
David Lavallée, CIO
Copyright 2007, Information Builders. Slide 19
Thanks!
Copyright 2007, Information Builders. Slide 20