Transcript Backup Exec System Recovery 8.5

Backup Exec™ System Recovery 2010
Accelerate your Revenue with Complete
System and Data Protection
Title
Date
Did You Know…….
Data protection is this year’s #1 priority for your small
business customers!
of SMB’s can only tolerate 4 hours or less of
downtime
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Small Business Landscape
Risks = Opportunity
• Most experience frequent outages
– 76 percent live in regions susceptible to disasters
– Outages in past year: Average of three (hackers, power outage,
natural disaster)
• Yet almost half (47 percent) have no formal DR plan
• Backups are inconsistent
– Only 60 percent of company or customer data is backed-up
– Only one in five (23 percent) back-up daily!
• SMBs acknowledge a disaster would cause data loss
– More than half expect they would lose at least 40 percent of their data
2009: Symantec SMB Disaster Preparedness Survey
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Why Backup?
Faster Recoveries
• Dramatically minimize downtime and disruption to your business.
Flexibility
• Flexibility—Recover single email messages or files, or a complete system in
minutes
Maximum Staff Utilization
• Protects your largest and most important IT investment: staff time and
productivity
Broad Disaster Protection
• Protection—Off-site backups, security integration
Operational Efficiency
• Single-interface protection across Windows environments
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Backup Exec System Recovery 2010
Meeting Small Business Customer’s Needs
1- 4 Windows Servers
• Perfect stand-alone solution for SMB customers, scales to larger
environments working in conjunction with Backup Exec
• Recover data or complete servers in minutes, not hours or days
Complete System and Data Protection for
Desktops and Laptops
• Restore individual data files/folders or entire desktops/laptops in
minutes – even to dissimilar hardware
Fast, Simple, Disk-Based Protection
• Save backups to various disk storage devices, including SAN,
NAS, direct-attached storage, CD/DVD/Blu-ray
• Flexible off-site protection for enhanced disaster recovery
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Backup Exec System Recovery 2010
How we help your customers
Manage your business,
not your backups
Easily recover what
you need, when and
where you need it
Minimize the impact of
downtime
• Backup automatically while you work
• Protect proactively, both data and systems
• Ensure your ability to recover from disaster
• Recover complete Windows systems in minutes
• Recover to different hardware or virtual environments
• Restore files or folders, Exchange email messages,
or SharePoint documents in seconds
• Enables reliable, automated recovery
• Uses disk-based technology for rapid recovery
• Recovers anytime, from anywhere
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Maximize Your Backup Revenue Potential
Force 1: Expand Every Deal Size
• Attach backup from server to desktop
• Attach storage hardware
• Cross-sell integrated solutions
Force 2: Help Your Customers
• Implement or improve their backup and recovery capabilities
Force 3: Your Unique Opportunity
• Install revenue opportunities
• Define best practices
• Leverage Symantec resources for success
Force 4: Your Winning Solution
• Simple, cost-effective backup and recovery for small business
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Backup Exec System Recovery 2010
What Can Companies Lose?
• What would your
customer lose if one of
their servers crashed …
– Sales transactions
– Employee productivity
– Production
– Email & other business data
– Reputation
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The Backup Exec System Recovery
Opportunity
• A simple, cost-effective backup solution ideal for small
businesses.
• Server and desktop recovery in minutes, not hours or days.
• Integrated off-site backup enhances disaster recovery
efforts, maintains productivity, profits, and customer
confidence.
• Award-winning technology named Top 10 Products of the
Year by eWeek Channel Insider.
• Customers running a tape-only backup environment, offer
Symantec Backup Exec.
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What’s New . . . From a High Level
• Support for Linux Servers (Red Hat and SUSE) –
Coming December 2009
• New Virtual Edition for BESR, Enhancements for
Protecting Virtual Environments
• Backup Exec System Recovery Management
Solution
• Support for the latest Microsoft Operating
Systems and applications including:
– Windows Server 2008 R2
– Windows 7
– Exchange 2010
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Backup Exec System Recovery 2010
Linux Edition
Linux Overview
• BESR Linux Edition Features:
– Hot & cold imaging of Linux servers
– Full backups only; no incremental support
– Compression & encryption supported
– Linux SRD creation tool
– Granular file recovery
– No dissimilar hardware support
– Command line interface
– Managed through BESR Management Solution
• Versions of Linux supported
– Red Hat 5.1, 5.2, 5.3 (32 and 64 bit (not ia64)
– SUSE Server 10 SP1 and SP2 (32 and 64 bit (not ia64)
– Desktop versions are not supported
– General Availability: December 2009
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Backup Exec System Recovery 2010
Virtual Edition
New Virtual Edition
Purchase a single license of the Backup Exec System Recovery
Virtual Edition and protect an unlimited number of Windows virtual
guest machines per host.
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Improved Virtual Support
• Supports the latest virtual environments, including VMware
vSphere 4.0, Microsoft Hyper-V Server 2008 R2, and Citrix
XenServer 5.x.
• Convert backup images to VMware and Hyper-V virtual formats
• Converted VMDK’s are now uploaded/imported in a single step
and include improved performance capabilities
• Support for the new Microsoft hypervisor including the ability to
protect Hyper-V virtual machines
• Converted VHD files can be stored directly to Hyper-V instance
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Backup Exec System Recovery 2010 Virtual
Recovery Capabilities
Physical or Virtual Recovery and Conversion
– Dramatically Reduce System Downtime - Scheduled physical to virtual
conversions enable immediate system recovery in virtual environments
– Reduce Management Time and Set-up - Easy-to-use, virtual conversion wizard
provides scheduled or on-demand P2V conversion for quick recovery
– Recover Back to Different Physical or Virtual Hardware (V2P) - Recovery to
Completely Different Physical or Virtual Hardware
– Supports the Latest Virtual Environments - VMware vSphere 4.0, Hyper-V
Server 2008 R2 and Citrix XenServer 5.x
Virtual Server
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Backup Exec System Recovery 2010
Management Solution
Backup Exec System Recovery 2010
Management Solution
The power and scalability of BESR Solution combined
with the features and usability of BESR Manager
Reliability and Scalability
Simplified Administration
Mixed Environments
Support
Storage Management
Enhanced Offsite
Protection
Improved Disaster
Recovery
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Backup Exec System Recovery 2010
Protecting Your SMB Customers
Complete System Recovery In Minutes
NAS / SAN Device
X
System
SCSI, SATA, SAS
X
Protected Server
USB / Firewire
Flash Memory
System
Dissimilar Hardware
DVD/Blu-ray
Offsite Copy
FTP Server
System
Virtual System
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Flexible Offsite Protection
• Enhancing Your Disaster Recovery Efforts
– Select up to two offsite destinations
– Offsite destinations can include DAS, network
locations, even FTP
DAS
Recovery
Point
Copy
NAS / SAN
Protected System
Primary
Destination
FTP Server
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Granular Restore Option Now Included
Granular Data Recovery In
Seconds – From a Single
Interface
• Restore files and folders with
the ability to search multiple
recovery points at the same
time
• Restore Exchange email,
folders, mailboxes, without
full mailbox backups –
supports Exchange 2010
• Recover Microsoft SharePoint
Server documents from a
single system recovery point
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The $avings with Backup Exec System
Recovery
Customer’s disaster recovery time fell from 36 hours to 2 hours and nearly
$2 million dollars in cost avoidance per year with BESR
Disaster Recovery
Average number of disaster recovery events each month
Savings
1
Average disaster recovery time pre-deployment
36 hours
Average disaster recovery time post-deployment
2 hours
IT FTE net mean salary rate per hour for one FTE
$33.16
IT FTE Annual Savings
$13,528
End-users impacted during each disaster recovery event
200
Downtime during each disaster recovery event pre-deployment
36 hours
Downtime during each disaster recovery event post-deployment
2 hours
End user estimated net mean salary rate per hour
$24.04
End-user Labor Savings
Total IT and End-user Savings
$1,961,539
$1,975,066 per year
Alchemy Solutions Group 2008 - A Backup Exec and Backup Exec System Recovery Business Value Whitepaper
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Pricing, Licensing & Availability
Backup Exec System Recovery 2010
Backup Exec System Recovery 2010
New Pricing
Core Product
Symantec
MSRP
Backup Exec System Recovery Server Edition
Backup Exec System Recovery Windows
Small Business Server Edition
Backup Exec System Recovery Desktop Edition
Backup Exec System Recovery Linux Edition
Backup Exec System Recovery Virtual Edition
Backup Exec System Recovery Starter Kit
– includes 5 Server Edition licenses (including the Granular Restore Option) and 10
Desktop Edition licenses
Add-Ons/Optional Components
Backup Exec System Recovery Management Solution (available to all
Backup Exec System Recovery customers at no charge)
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Provide customers with the level of
protection they need
Essential Support
Basic Maintenance
• Support during business hours
• Includes FREE Product
Upgrades
• Lowest price option
• 18% of MSRP
Under Embargo Until September 15, 2008
• For customers who require
24x7x365 access to technical
experts
• FREE Product Upgrades
• Faster response times than
Basic Maintenance
• Most purchased offering
• 23% of MSRP
• Recommended minimum for
Symantec products:
- Many jobs run in the middle
of the night
- Hackers don’t keep business
hours
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Technical Upgrades
BESR 7.0 & 8.x
BESR 2010
May Upgrade Directly
LSR 3.0, 6.0 or BESR 6.5
BESR 2010
Must Uninstall Previous Version and Reinstall
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Product Availability
Backup Exec System Recovery 2010 (includes
Server, Small Business Server, Desktop and Virtual Editions
and the Starter Kit)
Backup Exec System Recovery Management
Solution 2010
– General Availability: November 2, 2009
–
Languages: English, German, French, Italian, Spanish, Japanese, Simplified
Chinese, Traditional Chinese, Korean, Brazilian Portuguese, Russian
Backup Exec System Recovery 2010 Linux
Edition
– General Availability: December 7, 2009
–
Languages: English
This information is under NDA Embargo until
November 2, 2009
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Backup Exec System Recovery 2010
Competitive, Opportunity and Selling
Scenarios
Backup Exec System Recovery 2010
Backup Exec System Recovery 2010
Competitive Matrix
Functionality
Backup Exec
System
Recovery
2010
Acronis
Backup &
Recovery 10
CommVault 1Touch
System
Recovery
Cristie BMR
StorageCraft
Shadow
Protect
Microsoft
Windows
Server
Backup
*
Physical to Virtual Scheduler
Cold Image Backup
Deduplication
Comprehensive Virtual Support
(VMDK/VHD/Wizard Driven)
**
Granular Exchange and SharePoint
Recovery
Dissimilar System Recovery
^
Web Self-Service Search and Retrieve
Customizable Recovery CD
^^
Centralized Management Capability
Integration with Security and Systems
Management Solutions
* Recovery points created in native VHD format
^ Requires additional purchase of $295 USD
** No ability to import recovery points directly to a VMware ESX / vSphere server
^^ Must be created manually; doesn’t ship with product
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Backup Exec System Recovery
Small Business Opportunity!
Growing the Deal Size
•
Ensures comprehensive
solution deployments
•
Provide market leading
data and system protection
•
Rich Opportunity: many
SMB customers lack
server or desktop backup
•
Accelerate other lines of
business
•
Partner differentiation
•
Typical Sales Cycle:
•
30 – 90 days
Services
Disaster recovery planning, off-site copy services,
virtualization design & implementation
Hardware and Software
Server, Desktop/Laptop, Backup
Exec System Recovery, storage
hardware
Attach / Upgrade
Target SMB customers
Upgrade from competing
products
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Backup Exec System Recovery 2010
Customer Training
• Title: Symantec Backup Exec System Recovery 2010: Administration*
• Delivery Method: Instructor-Led Training (classroom)
• Length: 3 days
• Abstract: This course shows how to use Backup Exec System Recovery
2010 in combination with Backup Exec System Recovery Management
Solution to create and implement a system backup and disaster recovery
plan across an enterprise.
Visit http://go.symantec.com/education_backupexec to see training
options for the entire Backup Exec family of products
* course available: Jan 2010
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Why Customers Buy – Scenario #1
SMB customer W/O Backup Exec or other
data protection solution
Customer needs fast, easy and reliable backup and
recovery for their systems and data
Triggers include a recent system or data loss or a
mandate to maintain system and network uptime
Often purchased as a result of new hardware, or
hardware upgrade
Typical sales cycle should be no longer than 1-3
months and may require testing 60-day evaluation
software in their own environment
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Why Customers Buy – Scenario #2
SMB/Enterprise customer WITH Backup
Exec or other data protection solution
Customer needs fast, easy and reliable backup and
recovery for their Windows servers, desktops or
laptops or Linux servers (Red Hat or SUSE)
Triggers include a recent system loss or mandate to
maintain system and network uptime
Often purchased as a result of new hardware,
hardware upgrade or a move to virtual environments
For larger transactions, typical sales cycle will run 13 months and may require testing full NFR (one-year
timed out) software in their environment
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Next Steps:
Educate – Evaluate – Engage
Backup Exec System Recovery 2010
Educate your Customers –
www.backupexec.com
Datasheets & White Papers
Videos
Flash Tours
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Backup Exec Family PartnerNet
Resources
• Quick Start Guides
• Competitive Battlecards
• Sales Scripts
• Whitepapers
• Customer Presentations
• NFR’s …and more
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Customer Product Advisor and
Product Configurator
http://go.symantec.com/productadvisor
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Evaluate
Free 60 Day Trial of
Backup Exec System Recovery 2010
Available November 2, 2009
(Fully Functional)
www.backupexec.com
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Questions & Answers
TO
SUBJECT
Copyright © 2007 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and
other countries. Other names may be trademarks of their respective owners.
This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to
the maximum extent allowed by law. The information in this document is subject to change without notice.
Backup Exec System Recovery 2010
Appendix
Backup Exec System Recovery 2010
Competitive Matrix
Functionality
Backup Exec
System
Recovery
2010
Acronis
Backup &
Recovery 10
CommVault 1Touch
System
Recovery
Cristie BMR
StorageCraft
Shadow
Protect
Microsoft
Windows
Server
Backup
*
Physical to Virtual Scheduler
Cold Image Backup
Windows 7 & Windows Server 2008 R2
Support
Comprehensive Virtual Support
(VMDK/VHD/Wizard Driven)
**
Granular Exchange and SharePoint
Recovery
Dissimilar System Recovery
^
Web Self-Service Search and Retrieve
Customizable Recovery CD
^^
Centralized Management Capability
Integration with Security and Systems
Management Solutions
* Recovery points created in native VHD format
^ Requires additional purchase of $295 USD
** No ability to import recovery points directly to a VMware ESX / vSphere server
^^ Must be created manually; doesn’t ship with product
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