Transcript Sample title slide - Alzheimer Scotland

SVQ
Candidate Induction
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SVQ Candidate Induction
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Welcome
Domestic arrangements
Ground rules
Introductions – name, workplace,, length of
experience, SVQ level
• Knowledge & feelings about SVQ
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Aims of Induction
Understand • Origin of SVQ
• The people involved
• The Jargon!
• The process
• How to gather your evidence!
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Scottish Vocational Qualification
• Originated from requests from
employers
• National Recognition (NVQ)
• Variety of Awards
• Health & Social Care Levels 2-4
• Ongoing review by Scottish
Qualifications Authority (SQA)
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Alzheimer Scotland
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SQA Approved Centre
Learning Development Unit (National Office)
Manager – Hazel Walker
IV/Assessor/Trainer – Lesley Thomas
Sessional IV –Jenny Marlborough
Admin – Dorothy Keith
Alzheimer Scotland
Accredited to offer –
Health & Social Care (HSC) Adults
Level 2
Level 3
Level 4
Leadership & Management in Care Level 4
PDA Health & Social Care Supervision
PDA in Promoting Excellence in
Dementia Skilled Practice at SCQF level 7
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SVQ Personnel
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Candidate (You)
Workplace Assessor (WPA)
Expert Witness (EW)
Internal Verifier (IV)
SVQ Centre Contact
External Verifier (EV)
The SVQ Process
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Meetings with Assessor
Induction
Draw up contract
Help to ‘Plan Units’
Go over your work & give
advice/support/monitor progress
 Confirm that work is acceptable
 Directly observe
 Ask questions & hold discussion
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The SVQ Process
• Assessor will also –
 Advise when units/folio is ready for
verification
 Pass folio to verifier
 Internal Verifier will give feedback
 Candidate & Assessor to act on feedback
 Resubmit folio to verifier
 Folio ‘signed off’ and SQA notified
 Candidate receives award certificate
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Understanding the SVQ Jargon!
• Portfolio of evidence
• Units – Mandatory (4) & Optional (2 for L2, 4
for L3&4) e.g. HSC21
 Scope
 Knowledge (K)
 Elements (2-4 each unit)
 Performance Criteria (PC)
• Evidence Index
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Types of Evidence
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Reflective Account (RA)
Direct Observation (DO)
Professional Discussion (PD)
Questions & Answer (Q)
Product (P)
Expert Witness (EW)
Witness Testimony (WT)
Knowledge evidence (K)
A complete unit should have: •At least 3 types of evidence
•2 of these must be RA and DO
Remember your workbooks can be used
as Products
Certificates can be used as Products to
back up reflection
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Getting started!
What is ‘reflection’?
Look at RPL examples
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Getting Started!
Reflective Accounts
• Read the unit!! Take heed of the
headings!
 Start with short paragraph to set the scene –
give a little background info
 Date the incident/scenario (can reflect back 2
yrs)
 Write about specific pieces of your practice
 Relate to the PCs and K points
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Reflective accounts….
 Write in the first person – ‘I did….’
 When writing, explain what actions you
took, why you took them and looking
back, would you do it differently next
time?
 Imagine the reader knows nothing about
your work!
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Reflective Account - Exercise
• Read over unit HSC21
Write about something you have done in
your work that would meet
 21.1(1)
 21.1(2)
 21.1(3)
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Suggestion
‘Mrs X was new to daycare so I checked with my line manager if I
could read over her assessment & support plan to see if there
was anything about her communication needs. I read that she
needed plenty of time to understand what was being said to her
and that she needed to see the person’s face but it was thought
that she could hear well. When Mrs X came in I positioned
myself in front of her, made eye contact and smiled and
welcomed her to the daycare. I spoke in a normal tone of voice
and I gave her time to respond to me. I asked her if she could
hear me ok and she nodded yes. I thought about how I had
communicated with her and was happy that our first contact had
gone well’.
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Knowledge -Legislation, Codes of Practice,
Standards & Guidance in relation to SVQ
Mandatory Units: • Communication
• Health & Safety
• Reflecting on & Developing Practice
• Promoting choice, wellbeing &
protection
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Task 1 - Communication
Using the law book provided identify
which legislation relates to: 1. Confidentiality
2. Supporting individuals to communicate
using their preferred method
Which National Care Standards relate to
encouraging individuals to be involved
in decisions?
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Suggestions
Legislation: • Data Protection Act 1998
• Regulation of Care Act 2001
• Disability Discrimination Act 2005
• Human Rights Act 1998
National Care Standards: • Your Personal Plan
• Expressing your views
• Supporting Communication
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Reflective Account - Exercise
 Look at your RA again. What would you
add to be able to claim
 21k4
 21k5a)b)c)
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Suggestion
‘Mrs X was new to daycare so I checked with my line manager if I could to read over
her assessment & support plan to see if there was anything about her
communication needs. This is one of the areas that the National Care Standard
‘Supporting Communication’ says that we must pay attention to. Also, The
Disability Discrimination Act 2005 says that we must encourage participation.
Files are confidential so are locked in the filing cabinet and Mrs X had given her
permission for her information to be shared with the service staff which I know
complies with the Data Protection Act 1998. I read that she needed plenty of
time to understand what was being said to her and that she needed to see the
person’s face but it was thought that she could hear well. Once I’d read the file I
placed it back in the right section and locked the filing cabinet which also
complies with our organisation’s Confidentiality Policy which says that service
user information must be stored securely.
When Mrs X came in I positioned myself in front of her, made eye contact and
smiled and welcomed her to the daycare. I spoke in a normal tone of voice and
I gave her time to respond to me. I asked her if she could hear me ok and she
nodded yes. I thought about how I had communicated with her and was happy
that our first contact had gone well’.
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Task 2– Health & Safety
Using the law book provided identify which
legislation relates to: 1.Responsibilities of both employee & employer to
maintain a safe working environment
2.Security
3.Hygiene
4.Recording incidents
Which National Care Standards relate to
managing risk
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Suggestions
Legislation: • Health & Safety At Work Act 1998
• Food Safety Act 1990
• Manual Handling Operations Regulations 1992
• COSHH 2003
• Fire Precautions (Workplace) Regulations 1997
National Care Standards: • Management & Staffing – relates to managing risk
and health & safety issues when providing a safe
environment
• Feeling safe & secure
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Task 3 – Reflecting on and Developing
your Practice
Using the Law book identify which legislation
relates to the requirement of achieving the
necessary qualifications for registration.
Which National Care Standard looks at the
responsibilities of both employer and employee to
set relevant structures for development?
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Suggestions
Legislation: •Regulation of Care (Scotland) Act 2001
This legislation refers to a legal requirement that all
social care workers are expected to achieve the
necessary qualifications for registration and maintain
continuous personal development
National Care Standard: Management & Staffing describes the responsibilities of
both employer and employee for staffing and training.
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Task 4 – Promote Choice,
Wellbeing & Protection
Using the Law book identify which
legislation relates to: 1.Equality of service
2.Protection of individuals
3.Promoting independence and meeting the
needs of service users
Which National Care Standards relate to the
above?
Name the Codes of Practice relevant to your
role within the care environment
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Suggestions
Legislation:  Adults with Incapacity (Scotland) Act 2000
 Regulation of Care (Scotland) Act 2001
 Protection from Abuse (Scotland) Act 2001
 Disability Discrimination Act 2005
National Care Standards:  Private life – rights to privacy are respected
 Informing & deciding, relates to providing information
so that the service user can make informed decisions
Scottish Social Services Council – Codes of Conduct
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Theories, Policies, Guidance
• Need to show some knowledge of the
theory behind your work (L4)
• Resource of Theories in folio
• Appropriate Worker Guidebook
• Organisational Policies
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Recording ‘claims’
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Candidate’s duty to claim
Assessor’s duty to check
Assessor’s can add in additional claims
Important to get ‘coding’ right
Cross-referencing
Try to claim each point at least twice!
No tippex/pencil on units and evidence
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Other important information
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Appeals procedure
Access to policies/use of intranet
Equal Opportunities
Health & Safety
External Verifier visits
Look after your folio!
Keep up the momentum!
Any questions?
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Happy SVQ’ing!!!
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