Transcript Public Private Partnerships

Public Private Partnerships
Microsoft partnering with
Governments, Society and Industry
Joep van Leersum
Regional Business Development Manager
Government
Microsoft Middle East & Africa
Nabil Medkouri
Marketing Manager
Microsoft Morocco
E-administration workshop
Rabat, 23-24 March 2003
• Challenge for Governments
• Modernizing Government Services
• Strengthening economic development
• Meeting broader societal goals
• Questions & Answers
Agenda
Challenge for Governments
“Build competitive and dynamic knowledgebased economy, capable of sustainable
economic growth with more and better jobs
and greater social cohesion”
Challenge for Governments
Modernizing
Government
Services
Meeting broader
societal goals
Strengthening
economic
development
Modernizing Government Services
Governments Today: Disconnected Islands
One interaction to
accomplish a task…
Traditional
Interactions:
Multiple interactions
with multiple
organizations to
accomplish a task…
Web Portals:
Information more
exposed
to some extent
Web Services:
Government
organizations
become transparent
Modernizing Government Services
Government and Constituents as centric services Core
Postal
Service
Postal
Service
Social
Service
Healthcare
Social
Service
Healthcare
Health &
Human
Services
Transportation
Licensing
Transportation
Education
Tax &
Revenue
Education
Defense
Justice &
Public
Safety
Defense
Home
Health &
Human
Services
Licensing
Library &
Community
Justice &
CenterPublic
Tax &
Revenue
Work
Safety
Kiosk
Mobile
School
Modernizing Government Services
a few examples in the region
• Agence Nationale de la conservation Foncière:
Land Management Registration System
• Lebanon's Directorate of Health and Social Services (DHSS):
Improving the Quality of Patient Care
• Dubai Ports and Customs: e-Mirsal On-Line Customs Services
• Spanish Tourism Portal : Local & Regional Tourism business Ecosystem
• Office of the Minister of State for Administrative Reform, Lebanon:
Informs Portal
Challenge for Governments
Modernizing
Government
Services
Meeting broader
societal goals
Strengthening
economic
development
Strengthening economic development
Offices in 12 countries
Rabat 02
Casablanca 93
Algeria 00
Tunis 99
Beirut 99
Jordan 01
Kuwait 99
Cairo 95
Bahrain 03
Riyadh 96
Dhahran 97
Qatar 03
Abu
Dhabi
Dubai
91 98
Jeddah 97
270 Million people – 4% of WW
Muscat 01
Strengthening economic development
Offices in 12 countries
Morocco
Partners:
700
ISV’s:
Rabat802
Casablanca 93
Algeria 00
Lebanon
Partners:
372
ISV’s: 23
Tunisia
Partners:
450
ISV’s: 7
Tunis 99
Algeria
Partners:
350
ISV’s: 8
Beirut 99
Egypt
Cairo 95
Partners:
1600
ISV’s: 300
Kuwait
Partners:435
ISV’s: 11
Jordan
Jordan 01
Bahrain
Kuwait
99
Partners:
Partners:42
260
Qatar 03
ISV’s: 30 Bahrain 03ISV’s: 24 Qatar
Dhahran 97
DubaiPartners:65
91
Saudi Arabia UAE
ISV’s: 2
Partners:Riyadh 96
Partners: Abu Dhabi 98
237
619
ISV’s: 40
ISV’s: 150
Oman
Jeddah 97
Muscat 0170
Partners:
ISV’s: 20
5200 Partners , 623 ISVs
Strengthening economic development
Points of focus for PPP
• ICT Industry Development
• Development of Ict Policy
• Exchange of best practices
• Generation of Arabic content
Strengthening economic development
Opportunities for Engagement
• Partner & ISV Development Programme
• Open Application Sharing Programme
• Local Language Interface Programme (LIP)
What is in LIP?
•
A Desktop solution for both Windows and Office.
•
Focused on the User Interface.
•
Office Standard based and WindowsXP:
– WindowsXP (Home/PRO)
– Office 2003 STD: Word, Excel, PowerPoint and Outlook.
•
One size fits all. No customization.
•
Spell checker when possible (word list only in most
cases).
Strengthening economic development
Opportunities for Engagement
• Partner & ISV Development Programme
• Open Application Sharing Programme
• Local Language Interface Programme
• Government Security & Shared Source
Programme
Strengthening economic development
GSP is Partnership
• Information exchange and Feedback
• Partnership visit to MS Headquarters in Redmond:
• Meet developers
• See how Windows is built
• Review Source Code
• Discuss specific needs
Strengthening economic development
n
tio
ra
bo
la on
ol rati
rC e
fo oop
rm C
fo d
at an
e
ng
Ex
ch
a
t
si
to
ed
n
R
on
m
d
•
Source Code
License
Vi
•
•
Pl
•
Access to source code of
Windows 2000, Windows XP,
Windows Server 2003, and
Windows CE
Access to Microsoft security
experts
Access to training
Access to documents relating to
security
Access to information about how
Microsoft implements security
on its own networks
In
fo
rm
at
io
•
M Di
ic re
ro ct
so In
ft te
Se ra
cu ctio
rit n
y w
Ex ith
pe
rts
GSP is Access
Challenge for Governments
Modernizing
Government
Services
Meeting broader
societal goals
Strengthening
economic
development
Meeting broader societal goals
Social & Economic inclusion
• Education and lifelong learning
– Access to technology and skills
development
• Employability and adaptability
• Digital inclusion
– Extend the availability and accessibility
of IT to all individuals in society
– Provide skills training and
assistance to communities
that are under-served or
disadvantaged
Meeting broader societal goals
Education
• Components required for
Government to be successful
–
–
–
–
–
Access
Infrastructure
IT Skills
Localized Content
Technical Support
Meeting broader societal goals
The Future of Education
The school
computer
The
computer room
The school
network
Anytime
Anywhere Learning
E-Learning
The future
Partnering in Meeting broader societal goals
Social & Economic inclusion
• Partners in Learning
• Unlimited Potential
• Language Interface Programme
• Digital Inclusion: Availability of appropriate and
affordable technologies
• Partner & ISV Development Programme
Microsoft’s contribution to Education
Partners in Learning
• Empower schools to significantly raise the level of
ICT Literacy amongst their staff.
• Support teachers and schools develop cultures of
innovation.
• Work with schools in preparing students for the
digital workplace
• Program elements
• Grants
• Fresh Start
• IT Academies
• School Agreement
• Innovative Teachers
Microsoft’s contribution to Lifelong
learning
Unlimited Potential
• Promote lifelong learning for underserved youth and adults
through technology skills training in community based centers
• Partnering with local organist ions to make community
technology and learning centers (CTLC) more successful and
sustainable by providing
• Technology support (setup and ongoing)
• Microsoft employee engagement
• Technology curriculum
• Best practices exchange through UP Support Network
• Bring innovative, social benefit technology solutions to scale
through cash investments
Unlimited Potential – Arab Region
• Projects in Algeria, Bahrain, Dubai, Egypt, Jordan, Kuwait,
Lebanon, Morocco, Tunisia, UAE, Saudi Arabia
• More 200 new CTLCs planned for 2004
• Community development
• Women’s empowerment
• Civil servant training
• Youth empowerment
• $2.5 million committed with goal of serving 1million
individuals
• Cash donation
• Software
• Curriculum
• IT expertise & employee support
Ministry of Education, Jordan
Partnership in practice
–
Jordan Education Initiative:
– Discovery Schools
– Lifelong Learning
– Jordan ICT Industry Development
–
Microsoft through PiL:
–
–
–
–
–
Develop and implement ICT curriculum
Training teachers in ICT skills
Support Knowledge Stations
Set up a support center for schools
Build an Innovative Teachers Network
portal
– Provide a virtual digital library
– Offer affordable software solutions to
schools
Ministry of Education, Egypt
Partnership in practice
–
Improve speed and quality of education
while addressing under use of ICT in
partnership with MOE:
– Access of students and citizens in rural
areas to higher and specialized education
– Community of students and teachers
leveraging Internet
– Improve productivity of MOE employees
–
–
Junior Developer Initiative
Middle East Center for Innovative
Education Technology
– Identity technology solutions for education
– Train teachers
– Share best practices
Youth Centers in Morocco
ICT Skills and access for every young
– 10 CTLC in youth centers
– Partnership with SEJ, UNDP drives
other local and international partners
– Provide access, IT skills
– Train the trainers and provide software
and curriculum
– Leverage the center as platform for
development programs and microenterprise incubation
Unemployment Graduate in Morocco
Preparing University Graduates to workforce
– 300 university graduates
– IT skills development Internships at
Private Sector and Multinationals
– Career Fair
– 70% had secured jobs before program
completion, 90% are still in the Jobs
– Partnership with Private Sector &
Government
Mobile Electronic Library – Lebanon
Towards a digital inclusion
– Mel Electronic Library
– Launched in 2003
– 10 PC, internet access and solar
power
– Trained more 1150 person from
rural areas
– In Partnership with Merci Corp,
local schools/community and
USAID
Conclusion
Making the knowledge based economy a reality
Through Public Private partnerships:
• PPP’s help to be creative in reducing digital divide and
capacity building through the transfer of knowledge
(broad audience: Underserved area’s, Youth, Women, ...)
• Modernizing Government is not only about technology,
but about bringing down internal barriers and
one single point of entry (outside in instead of inside out)
• The Government in partnership with Private Sector offering
adaptable programs (such as GSP, LIP, OAS, best practice sharing ...)
can consolidate national economic development
© 2003 Microsoft Corporation. All rights reserved.
This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.