Transcript April - Teachfind

Spring into summer
Training for new exams office staff
Qualifications and Curriculum Development Agency is the non-regulatory part of the Qualifications and Curriculum Authority. © QCA 2010
Spring into summer
Welcome and introduction
QCDA – what we do
QCDA is responsible for developing the
curriculum, improving and delivering
assessments and reforming qualifications
We support exams officers by:
Facilitating good practice via guides, case
studies and online tools
32 centre support officers providing 1:1
support to centres
Training events for exams office staff
Induction programme
Support for new exams
office staff
Induction Handbook
Training events
CSO support
Email updates
www.qcda.gov.uk/induction
Developed by:
Today’s objectives
To provide you with:
Good practice advice and guidance allowing you
to deliver summer exams successfully
The chance to meet representatives from key
organisations
Contact information to enable you to network
Opportunities to work through common
scenarios via activities at your table
Confidence to administer and/or manage exams
in your centre
Agenda - morning
09:30
09:40
10:15
10:30
11:05
11:25
12:00
12:40
12:50
Arrival and refreshments
Welcome and introduction
Working in the exams office
Exam year and exam cycle
Before exams
Break
Before exams, cont.
Running exams – the expected
Running exams – the unexpected
Lunch
*Activity*
*Activity*
*Activity*
*Activity*
Agenda - afternoon
13:45
14:55
15:25
15:45
15:55
16:00
Exams – the unexpected, cont.
After exams
Comfort break during activity
After exams, cont.
Review and evaluation
What next?
CLOSE
*Activity*
*Activity*
Spring into summer
Working in the exams office
Spring into summer
Exam cycle and the academic year
What is the exam cycle?
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
Exam cycle
During this time:
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
Consult previous year’s end
of year / inspector’s report
Meet subject heads
Meet with Special
Educational Needs
Coordinator (SENCO)
Candidate info. checks
Consider invigilation
requirements
Process estimated entry info
Conduct room audit
Key dates calendar
Order modified papers
Exam cycle
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
During this time:
Download base data
Make entries
Apply for access
arrangements
Issue statements to
candidates
Exam cycle
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
During this time:
Prepare exam timetable
Resolve clashes
Create seating plans
Recruit, train and update
invigilators
Receive and securely store
exam materials
Check / action entry warning
reports
Exam cycle
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
During this time:
Set up exam rooms
Brief and deploy invigilators
Run exams
Use script dispatch process
Exam cycle
Results
Planning &
Preparation
Exam
Day
Entries
Pre - Exams
During this time:
Plan for results day
Download results
Prepare centre post-results
policy
Distribute results to
candidates
Manage post-results
interactions with awarding
body
Spring into summer
Spring into summer
Before exams
Timetabling
Create a centre timetable
as soon as your entries are made;
create it with your MIS system
once created it will display a number of features:
non-timetabled components and the number of
candidates entered
exam entries for each timetabled component in date
order showing the number of candidates entered
Running an MIS clash routine at this stage will highlight
where there are clashes
Clashes
What are they?
Two or more exams being taken by a candidate
which are timetabled at the same time
Refer to JCQ document:
Instructions for Conducting Examinations
(ICE)
Clashing exams can be moved
Clashes:
Can they be moved…
. . . to a different session?
YES
If the total time for two or more papers in a session
exceeds three hours, centres are permitted to conduct
exams in earlier or later sessions within the same day
Subject to the maintenance of
the security of the exam
Clashes:
Can they be moved…
. . . to a later day?
YES
If entered for three or more papers timetabled on same
day and total time exceeds:
6 hours (GCE)
5½ hours (GCSE)
Subject to the maintenance of
the security of the exam
JCQ Confidentiality
Declaration for
overnight supervision
Clashes:
Can they be moved…
. . . to an earlier day?
NO
This would endanger the security of the exam
Awarding body transactions
Awarding body entry reports
You will receive:
confirmation of
entries
entry warning
reports
statements of entry
You will need to check:
candidate details
subjects
certification (cash-in)
codes
entry errors and
problems
correct entry codes
used for legacy and new
specifications
Remember late entry fees (use the online key dates calendar and the
exam fees estimator)
Awarding body transactions
1 of 2
Awarding body transactions
2 of 2
Awarding body transactions
Receipt of materials
What can I expect to receive?
Question papers
Advance materials
Attendance registers
Examiner and moderator
address labels
Coursework/controlled
assessment mark sheets
Forecast grade forms
Exam stationery
Check
Centre timetable
Modified papers have
arrived
Stationery requirements
Security issues
Centre policy for receipt
of materials
Awarding body transactions
Receipt of materials
This is a vital part of the preparation process
All confidential materials must be securely stored at all
times
Ensure system in place for receipt and checking of
confidential material
JCQ Instructions for conducting examinations
Keeping question papers and other examination materials
secure – paragraphs 1.1 to 1.10
Secure storage facilities will be
inspected by the JCQ Inspectorate
Awarding body transactions
Question papers
Ensure that question papers are placed into
secure storage immediately upon arrival
Print a Management Information System (MIS)
timetable to check off question papers
Check the questions papers asap and inform the
awarding bodies of any irregularities or
discrepancies
Don’t forget about late entries and amendments
Consider any external candidates
Awarding body transactions
Advanced materials
Subject-specific
Liaise with subject heads
Read instructions carefully and check and store
securely where applicable
Ensure system in place for recording when
material taken from or returned to secure
storage
Set reminders/alerts for stored material
Distribute to candidates as instructed
Awarding body transactions
Coursework/controlled assessment
Distribute mark sheets and instructions for completion to
subject heads
Check deadlines for return
Return mark sheets to awarding body and moderator
and keep a centre copy
You will be requested to send the sample to the
moderator for postal moderation
Ensure Centre and Candidate Authentication Statements
are completed
Keep records
Awarding body transactions
Estimated grade sheets
Distribute forms to subject heads
Check deadlines for return
Return forms to awarding body
Keep records
Signpost: before exams
Entries
Awarding body entry manuals
QCDA good practice online
Applying for access arrangements
www.qcda.go.uk/aao
Online tools
http://testsandexams.qcda.gov.uk/16392.aspx
For all the above also see autumn presentations at:
www.youtube.com/user/qcda
Signpost: before exams
Controlled assessment
JCQ guidance
Today’s pack
Unitised GCSEs
JCQ guidance
Today’s Pack
Coursework
JCQ guidance
Awarding body guidance
Activity
Before exams – Entry Warning Reports
Spring into summer
BREAK
Activity
Timetables and clashes
Activity solutions
Before exams
Spring into summer
During exams – planned activities
Activity
During exams – planned activities
Exam days - essential planning
Aims
Offer advice and good practice for the efficient
running of external exams
Reduce stress and burden on the EO
Highlight common issues and solutions
Clarify support and resources available
Internal logistics
Timetables
Candidates
Exam
rooms
Chairs/desks
Notices, regulations
Seating plans
Spare calculators
Clocks
Pens/pencils
Flipchart/pens
Invigilators
Examiner labels
Registers
Question papers
Awarding bodies
Scripts
Secure
storage
Examiners
Internal logistics
Timetables
Exam
rooms
Candidates
Chairs/desks
Notices, regulations
Seating plans
Spare calculators
Clocks
Pens/pencils
Flipchart/pens
Invigilators
Examiner labels
Registers
Question papers
Awarding bodies
Scripts
Secure
storage
Examiners
Secure storage
Ensure that your secure storage conforms to
JCQ regulations (GR p.10 and ICE p.3 )
Have a policy regarding the receipt of material
into the centre
Always check any material before going into
secure storage
Keep a log of materials that legitimately leave
secure storage (MFL, CDs, etc.)
Internal logistics
Timetables
Exam
rooms
Candidates
Chairs/desks
Notices, regulations
Seating plans
Spare calculators
Clocks
Pens/pencils
Flipchart/pens
Invigilators
Examiner labels
Registers
Question papers
Awarding bodies
Scripts
Secure
storage
Examiners
Internal logistics
Things to do :
Prepare the exam room including:
chairs/desks, notices/regulations, seating
plans, spare equipment, clocks, flip charts and
black pens, etc.
Remember that seating plans are now
mandatory (ICE p.13)
Pay great attention to your relationship with
the caretaking staff
Internal logistics
Timetables
Exam
rooms
Candidates
Chairs/desks
Notices, regulations
Seating plans
Spare calculators
Clocks
Pens/pencils
Flipchart/pens
Invigilators
Examiner labels
Registers
Question papers
Awarding bodies
Scripts
Secure
storage
Examiners
Candidates
Never forget that these are your MAIN
stakeholders
Prepare general and individual timetables using
MIS system, QCDA timetable tool (general
regulations p.11 )
Liaise with the SENCO to ensure that students
know of access arrangements made on their
behalf
Check AB material for any CLASHES that may
affect individual candidates
Clashes
Involve but do not rely on students when
compiling a clash and resolution report
Make sure that candidates and their parents are
aware of clash resolution
Ensure that you are aware of JCQ regulations
regarding clash resolution
Remember to build clash supervision into your
invigilator planning
Access arrangements
Work closely with the SENCO regarding
candidate numbers, names and the individual
arrangements
Ensure you have enough invigilators to deal with
access candidates in line with JCQ regulations
and that, if appropriate, they understand their
role as a reader, scribe, prompter, etc.
Make sure that you have all the evidence to
support all access arrangements that you have
applied for, including data protection notices, for
when the inspector calls
Internal logistics
Timetables
Exam
rooms
Candidates
Chairs/desks
Notices, regulations
Seating plans
Spare calculators
Clocks
Pens/pencils
Flipchart/pens
Invigilators
Examiner labels
Registers
Question papers
Awarding bodies
Scripts
Secure
storage
Examiners
Invigilation
“Invigilators have a key role in upholding the
integrity of the exam process.” (JCQ p.12)
Make sure that you have enough invigilators to
cover all exam days, including access
arrangements and clash supervision
Ensure they are well trained
“The head of centre MUST make sure that all
invigilators are appropriately trained.”
(JCQ p.13)
Invigilation, cont.
Ensure that all invigilators know when they are
required and that they have a contact number for
you and you for them in case of emergency
You MUST have badges prepared for each
invigilator and a centre handbook which includes
relevant sections from the ICE book
Prepare exam material that will be required for
all exams – seating plans, evacuation
procedures, incident sheets, etc.
Invigilation, cont.
Remember to play particular attention to exams
that have sole invigilation, including the need for
toilet breaks and the ability to summon
assistance
Use invigilators to reduce the stress and burden
on yourself . . . collect and package scripts,
check and clear exam rooms, etc.
Remember to thank your invigilation team and
arrange a date for a review meeting at the end of
the exam series
Resources
JCQ ICE book and pink book
JCQ General Regulations and Malpractice book
QCDA 3 Step Guide to Invigilation
QCDA Induction handbook
Individual awarding bodies
EOA forum and on-line support
Your Centre Support Officer
YOU and your staff
Summary hints and tips
Do not try to do everything yourself. Trust people
to take some responsibility
Make sure that invigilators know what is
expected of them and what is not
Give yourself enough time for preparation at the
beginning and end of each day
Good planning will ensure that while the summer
exam series is very busy, it does not have to be
very stressful
Spring into summer
During exams – unplanned activities
Spring into summer
JCQ inspection
JCQ inspection
Introduction
Centre Inspection service covers:
All general qualifications: GCE, GCSE, ELC
Principal Learning
Basic, Functional and Key Skills
Other vocational qualifications offered by AQA,
OCR, Edexcel
Operated by AQA in England on behalf of the
JCQ awarding bodies
JCQ inspection
Timetable
Every centre visited at least once per year. Visits
can take place during:
any exam series – January, June
the conduct of Modern Foreign Language Speaking
Tests
at any time when confidential materials are in a centre
to sample access arrangements evidence
An inspector will also visit where a centre has
had a substantial new build or moved to a
different address to check the centre’s secure
storage facility
JCQ inspection
Rationale
To maintain the security and integrity of the
exams
To ensure compliance with requirements of the
JCQ
Instructions for Conducting Examinations
General Regulations for Approved Centres
Access Arrangements, Reasonable Adjustments, and
Special Consideration
JCQ inspection
Security of exam material
Arrangements for receipt of all confidential
materials
√
Secure storage facilities
√
Remaining question paper packets still intact
√
Arrangements for collection and despatch of
exam scripts
√
Centres must be able to demonstrate that the appropriate
security systems are in place to prevent unauthorised
access to the test/exam materials
JCQ inspection
Other Issues
Suitability of examination accommodation
Arrangement of exam room
Invigilation and supervision
Access arrangements: confirmation of approval,
evidence available
DDA compliance – e.g. wheelchair access
Evacuation procedure
Internal appeals procedure
JCQ inspection
Access arrangements visits:
As part of the normal centre inspection, when all
evidence must be available as part of the
inspection
A possible separate visit to inspect the evidence
for access arrangements, which will be a more
in-depth inspection of specifically requested
evidence
JCQ inspection
Access arrangements inspections
Always work in collaboration with the SENCO
Check evidence of need against the application
Check the currency of all evidence
Ensure that all required documentation is readily
available
JCQ inspectorate
Documentation
For GCSE and GCE access arrangements
approved via AAO:
Downloaded approval form
Supporting evidence of need available – diagnostic
reports, statements of SEN, medical report/certificate,
etc.
Data protection notice – signed by each candidate
JCQ inspection
Issues identified in 2009 for access
arrangement visits
Insufficient evidence in files – test scores but no
diagnostic report
Out-of-date test results
Approval based on previous permission
No data protection notice
Problems regarding bi-lingual dictionaries and
extra time
Availability of the evidence
JCQ inspection
MFL speaking tests
All confidential materials are subject to the same
regulations regarding security
All required notices must be posted inside and
outside the examination room
All candidates must be supervised at all times
Recording requirements must be adhered to
JCQ Inspectorate
Remember...
The purpose of inspection is NOT to
highlight what an exams officer may
be doing wrong but, rather, to help
centres have a smooth-running
exams series
Morning review
Spring into summer
LUNCH
Activity
Sitting an exam
Signpost: before exams
Script carriage process explained
Today’s pack
Speak to your CSO
Activity
During exams – unplanned activities
Spring into summer
Irregularities
What are . . .
Irregularities?
Late arrivals
Emergencies and candidate illness
Malpractice
Candidates arriving late
Who decides?
The centre decides:
Whether the candidate takes the exam
Whether the candidate is allowed the full time for the
exam to compensate for the late arrival or finishes with
the other candidates
The awarding body decides:
Whether to accept the candidate’s work
When is a candidate
very late?
Published starting time – 09:00/13:30
Exam lasts 1 hour or longer
Arrives by 09:00/13:30 = on time
Arrives after 10:00/14:30 = very late
Who needs to know?
If the candidate is ‘very late’ – record the details
on form JCQ/VLA – one form for each VLA
Send each form JCQ/VLA to the awarding body
within seven days
Send the script in the normal way
What happens next?
One copy of JCQ/VLA will be returned to you
showing the awarding body decision
Keep this on file until the closing date for
enquires about results (EARs)
What can go wrong in
your centre?
Centre problems
Fire alarms
Power failures
Bomb scares
What to do
Evacuate – leave the question papers/scripts
Supervise the candidates
Note the time of the evacuation
Allow the full time if possible
Submit a report to the awarding body
What can go wrong with
your candidate?
Candidate problems
Nose bleeds
Fainting
Gastric problems
Epileptic fits
What to do
Inform the invigilators of potential problems
If appropriate, change the seating plan
If appropriate, stop the examination and then allow the full time for
the examination if possible
Consider the effects on other candidates in the room
Special consideration might be appropriate
What types of malpractice
can occur?
Five most common types of malpractice – GCE
Introduction of unauthorised material
Plagiarism – failure to acknowledge sources
Colluding with another candidate
Inappropriate material in coursework or scripts
Copying from another candidate
Report all cases on form JCQ/M1
What types of malpractice
can occur?
Five most common types of malpractice – GCSE
Introduction of unauthorised material
Disruptive behaviour
Colluding with another candidate
Inappropriate material in coursework or scripts
Plagiarism – failure to acknowledge sources
Report all cases on form JCQ/M1
What are the penalties?
Warning
Loss of marks
A section
A component
A unit
Disqualification
A unit
Other units
The whole qualification
All qualifications in that series
Candidate debarral
What about mobile phones?
Mobile phone = unauthorised material
THREE sanctions for FOUR categories of offence
Not in the candidate’s possession but makes a noise
WARNING
In the candidate’s possession but no evidence of use
LOSS OF MARKS
In the candidate’s possession and evidence of use, e.g.
texting or answering call
DISQUALIFICATION
How should you deal with a
disruptive candidate?
Disruptive = malpractice
Identify potential ‘problem’ candidate(s) in advance
Check seating plans
If a problem occurs, stop the examination if appropriate,
remove candidate(s) from the exam room as soon as
possible
Supervise disruptive candidate(s)
Allow other candidates the full time for the examination if
possible
Keep a log of events
Report incident to awarding body – JCQ/M1 form
Usual penalty = disqualification
What about coursework or
controlled assessment?
Declaration of authentication
For work to be accepted the declaration must be
signed by:
The candidate
The teacher responsible for the authentication of the
candidate’s work
No signature = mark of zero
Who determines the penalty?
If the problem is discovered before the
candidate has signed the declaration of
authentication, the centre may take action
But . . .
If the declaration has been signed, the awarding
body must be notified and will take appropriate
action
Deadlines and key
documents
Deadlines
Very late arrivals – seven days
Irregularities/malpractice – asap
Key Documents
JCQ Instructions for conducting examinations
JCQ Suspected malpractice in examinations and
assessment
Spring into summer
Special consideration
What is special consideration?
Definition:
Post – examination adjustments to reflect
temporary illness, injury or indisposition at the
time of the examination”
Key document
JCQ booklet – Access Arrangements,
Reasonable Adjustments and Special
Consideration, 1 Sept 2009 to 31 August 2010
Special consideration will not necessarily match the
estimated grade
Special consideration
Candidates present but disadvantaged
Normally given by applying an allowance of
marks to the paper affected
Decision based on the timing, nature and extent
of the illness or misfortune
Max. allowance = 5% of total raw mark for
component concerned
Present but disadvantaged
Typical examples:
Temporary illness or accident/injury
Bereavement
Domestic crisis
…at the time of assessment.
Serious disturbance during an examination
Wrong examination paper, defective paper or
tape
Access arrangement, approved by Access
Arrangements Online, not given to the candidate
Present but disadvantaged
Tariff system
Page 61 of the ‘pink booklet’ gives examples of the tariff
system, e.g.
5% - terminal illness of the candidate or parent
4% - severe disease or major surgery at or near the time of the exam
3% - recently broken limbs or recent domestic crisis
2% - broken limb on the mend, extreme distress on the day of the exam
1% - headache, illness of another candidate in the room
0% - consideration given, but mark allowance not appropriate
Awarding bodies cannot enter into discussion with
parents or candidates as to how much special
consideration should be applied
Absent for acceptable
reasons
Centre decides if candidate is fit to take exam
Where candidate meets criteria adjustments may
be made to terminal grade
Centre must be able to substantiate candidate’s
absence from timetabled components
Absent for part of exam
Occasionally a candidate is taken ill during an
examination and is unable to complete it
Application for special consideration must make
it clear the candidate missed part of the exam
In such cases an adjustment to the terminal
grade rather than a special consideration tariff
will be more appropriate
Special consideration
Evidence to support applications
Applications where a candidate sat an exam but was
disadvantaged should be supported by appropriate and
up to date evidence
Medical notes are only needed where candidates are
absent and the circumstances can’t be verified by the
centre
If a medical note is not forthcoming is there a label from
the prescription which can be used or part of a computer
prescription sheet? Must have the candidate’s name and
the date
Special consideration
Minimum requirements for GCSE exams
Percentage Minimum Requirement
35
For GCSE examinations an exceptional
circumstances award exists
However, the candidate must have completed one
component, normally coursework
The candidate must show evidence of attainment
in each of the missed components, principally
mock examination papers produced under exam
conditions
Special consideration
Minimum requirements for GCE exams
Percentage Minimum Requirement
Normally 50
AS three unit award:
Two units out of three
AS two unit award:
One unit worth at least 50% or one externally
assessed unit worth 40%
A level four unit award or A level six unit award:
50% of the total assessment completed with at
least one A2 unit
Special consideration
When are candidates not eligible?
Page 58 of the ‘pink booklet’ provides full details,
however, candidates will not be eligible where:
Long term illness arises during the course affecting
revision time
Domestic inconvenience, such as moving house, taking
holidays at the time of the examination
Staff shortages, building work
Joining a course part way through
Making personal arrangements which conflict with their
exams
Misreading their examination timetable or misreading the
instructions of the question paper
Special consideration
Making applications
Use Form 10 – JCQ/SC plus appropriate
evidence
Where forms are used, they must be submitted
within seven days of the last exam in the session
for the subject concerned
Letters of explanation may be attached to forms
Applications to AQA submitted online using eAQA
Special consideration
Lost and damaged coursework/controlled
assessment
The awarding bodies will need to know whether the work
was marked or unmarked
The work must have been lost within the centre, actually
done by the candidate and monitored whilst in progress
Awarding bodies will require estimated marks for
unmarked work
Use Form 15 – JCQ/LCW and follow the instructions on
Page 63 of the ‘pink booklet’
For shortfall in coursework/controlled assessment use
Form 10 – JCQ/SC
Extreme weather
Wherever possible, exams should be conducted as per
the centre’s published timetable
However, if the decision is made to close the
school/college, consider the following options:
RE-SIT AT THE NEXT SERIES:
Where a candidate is sitting one or two units and it is not their final
exam series
SPECIAL CONSIDERATION:
Where a candidate is sitting units in order to complete their
qualification(s) – final exam series before progressing to FE or HE
Candidate must meet the published criteria for special consideration
Special consideration:
hints and tips
Refer to the JCQ ‘pink booklet’
Brief your invigilators on how to look out for and to
handle emerging situations
Ensure invigilators keep an incident log
Make sure you keep to the deadlines for submitting
applications
Don’t make promises to the candidates or their parents
that the awarding bodies can’t keep
e.g. “Don’t worry, the awarding body will give you your estimated
grade”
Special consideration:
hints and tips
Ensure Senior Leadership Team is aware of their
responsibilities for making decisions about whether
candidates who are unwell should sit their exam(s)
Keep spreadsheet of paper applications for special
consideration submitted to awarding bodies
Make sure subject departments retain mock exam scripts
in case candidates fall below the minimum 35% threshold
for GCSE exams
Spring into summer
After exams
Spring into summer
Results activity
Spring into summer: results
activity
What’s in the packet?
Broadsheet of results
Candidate statement of provisional results
Component marks report
Cumulative record of unit results
Cumulative record of module results
Moderators’ reports
Results’ statistics
Awarding body promotional material
Post-results services pack
Spring into summer: results
activity
Who wants what?
Year 13 candidate
Year 12 candidate
Year 11 candidate
Head of centre
Curriculum manager
Head of department
Head of years 12/13
Head of year 11
Exam officer
Spring into summer
Results
Process of despatching results
(1)
Processing
(7) Centres
receive results
(2) The Post
Office visits the
Awarding body
(6) Results
missing?
(3) Results
missing?
(4) Results
are taken to
national
depots then
sorted into
postcodes to
be taken to
local depots
(5) Results arrive
in local depots
GCE results dates for summer
2010
WHAT?
WHEN?
WHO?
Download results via EDI
and awarding body
extranets for GCE,
Principal Learning (L3)
and Extended Projects
Wednesday 18th
August 2010
Download from
00:01 hours
Head of centre
Exams office staff
Teaching staff with
permission from
Head of centre
Hard copy results from
awarding bodies are
delivered for GCE,
Principal Learning (L3)
and Extended Projects
Thursday 19th
August 2010
Not to be released
until 06:00 hours
All candidates
Educational
institutions
Local authorities
GCSE
It’s a bit different this year!
WHAT?
WHEN?
WHO?
Download results via EDI and
awarding body extranets for
GCSE, Principal Learning (L1 &
2), Functional Skills and Projects
MONDAY 23rd
Head of centre
August 2010
Exams office staff
Downloadable from Teaching staff with
00:01 hours
permission from Head
of centre
Results released for GCSE,
Principal Learning (L1 & 2),
Functional Skills and Projects
TUESDAY 24th
August 2010
Not to be released
until 06:00 hours
All candidates
Educational
institutions
Local authorities
Hard copy results from awarding
bodies s are delivered to centres
for GCSE, Principal Learning (L1
& 2), Functional Skills and
Projects
THURSDAY 26th
August 2010
All candidates
Getting ready for GCE 1
Will you be producing composite results from all
awarding bodies from your MIS or waiting for individual
notices to arrive?
Do you have your MIS provider’s helpdesk number in
case of problems?
Prepare results packs for Heads of Departments – e.g.
post results fees, forms, instructions and deadlines
Make arrangements with caretakers and centre staff and
inform candidates of opening times
Have you worked out how you are going to arrange the
room for candidates to pick up their results?
Getting ready for GCE 2
Are you making arrangements to pick up the results
packages from your local Post Office depot?
Are teaching staff going to be available to talk to students
about the Post Results Services?
Senior staff should be available to deal with queries
concerning university places, UCAS and 6th form places.
Do you have a centre policy for identifying candidates
when they pick up their results?
Do you know how to request Post Results Services using
the awarding body extranets?
Getting ready for GCSE 1
All the items as above but with a notable exception
Will you be producing composite results from your MIS or
waiting for Individual Candidate Statements of provisional
results to arrive from awarding bodies?
Results notices will need to be produced either from MIS
systems or downloaded from awarding body extranets
You can’t wait till Thursday for hardcopy results to arrive
Diploma
Diploma results day depends on the level
of the components being studied
Missing component results – component
awarding body
Missing Diploma award – Diploma
awarding body or Diploma aggregation
service
Signpost: results day
Problems with EDI or internal systems:
Software provider websites or helpdesks
UCAS
www.ucas.com
Missing results
Awarding body helpdesks or extranets
Post results services
Awarding body websites
www.jcq.org.uk
Awarding body extranet sites to make requests
Spring into summer
What next?
What next?
Review and evaluate – important because:
Identify good practice
Identify areas for improvement
Communicate information about the exams
office to senior leaders and others in centre
Track progress
Contribute to your professional development
What next?
Exam review generator:
Version 2 now available
Questions prompt report on recent exams
activities
Ranges from how many entries to
effectiveness of invigilators
Produces professional looking word
document
Graphs and tables of your information
Allows you to compare year-on-year
statistics
What next?
Exam review generator:
www.qcda.gov.uk/erg
What next?
Additional support
QCDA
Centre Support Officer
Actions for autumn
Awarding bodies
JCQ
Other exams officers
eoa
Today’s objectives
To provide you with:
Good practice advice and guidance allowing you
to deliver summer exams successfully
The chance to meet representatives from key
organisations
Contact information and enable you to network
Opportunities to work through common
scenarios via activities at your table
Confidence to administer and/or manage exams
in your centre
Spring into summer
Evaluation forms
Presenters and facilitators
Spring into summer
Training for new exams office staff
Qualifications and Curriculum Development Agency is the non-regulatory part of the Qualifications and Curriculum Authority. © QCA 2010