Transcript Driver Mobile Data Terminal (MDT)

Metro Transit
INTELLIGENT
TRANSPORTATION
SYSTEMS
(ITS)
CUSTOMER
BENEFITS
Automated Trip Planning
• Customers may get personalized trip
itineraries on the Internet at
• www.mymetrobus.com
• Metro information is available 24/7
Automated Trip Planner
http://www.mymetrobus.com/
Itinerary Choices
Itinerary Results
Real Time Schedule
Information for Passengers
• Possibly added to Internet Trip Planner
• Possibility of additional digital
information signs at major bus stops.
• Possible access via Cell Phone or PDA
• Possibility of Automated Telephone
Response Technology
Customer Travels to
Recommended
Bus Stop Location
External Route
Announcements
Provide passengers with visual impairments
the same information other customers have
Customer Boards Bus and
Pays Fare
Fare box equipment accepts:
•
•
•
•
•
•
Cash fares
Transfers – magnetically encoded with expiration time
Passes – magnetically encoded with valid dates
10-Ride Cards – automatically deducts rides
One-Day Pass product – may be purchased from Operator
2-4-$6 Pass product – may be purchased from Operator on
Saturdays, Sundays & Holidays
Fare box equipment records:
• Fare media by type (i.e., 31-Day, UW Employee, etc.)
• Fare media by expiration date
• Fare media by time of day and location.
Internal
Stop Announcements
• Both audio and visual internal stop announcements
• 1,090 bus stops have been programmed for internal
announcements, representing approximately 50% of all
Metro bus stops
• These announcements keep Metro in compliance with ADA
and Transit & Parking Commission policy
• Time and Date display added in Fall of 2006
Digital Display Signs
TRANSIT OPERATOR
BENEFITS
Transit Operator Benefits
• Single Point of login to Radio, Fare
Box and Destination Sign.
• New Fare Box Equipment helps
with fare and transfer validation
• Mobile Data Terminal provides
operator schedule information as
well as voice radio control and
passenger messaging
Mobile Data Terminal (MDT)
Mobile Data Terminal (MDT)
Fixed-Route & Paratransit
• Allows driver to send emergency signal to
Dispatch
• Enables Driver and Dispatcher to have voice
contact in emergency situations
• If warranted, Dispatcher can contact 9-1-1
• 9-1-1 can then communicate directly with
Metro Driver
Mobile Data Terminal (MDT)
Fixed-Route & Paratransit
• Enables driver to make automated transfer
requests
• Allows driver to receive text messages from
Dispatch and then reply back to Dispatch
• Plays prerecorded informational messages
OPERATIONS
SUPERVISOR
BENEFITS
Mobile Data Terminal (MDT)
Road Supervisor Functions
• Controls the two-way radio
• Displays Metro Transit time & date
• Displays driver fixed-route and
paratransit schedule information
• Allows Supervisor to send and receive
messages to/from Drivers & Dispatch
Mobile Data Terminal (MDT)
Road Supervisor Functions
Operations Dispatch Terminal
Dispatch Supervisor Functions
• Controls the two-way radio
• Displays Metro Transit time & date
• Displays driver fixed-route and
paratransit schedule information
• Allows Dispatcher to send and receive
messages to/from Drivers & Road
Supervisors
Operations Dispatch Terminals
Dispatch Supervisor Functions
Fixed-Route
Paratransit
Automatic Vehicle
Location (AVL)
• 800 MHz Trunked Voice Radio System
- Metro purchased new radio tower equipment that
is being utilized by Metro, MPD, MFD & other city agencies
• Vehicle Area Network
- Every bus is equipped with a computer, MDT, Global Positioning
Satellite (GPS) antenna/receiver and voice & data radio
- Metro facility has wireless Local Area Network (LAN) to
constantly update buses with current route & announcement data
• 2,034 Bus Stops Surveyed
- Each bus stop had to be located by latitude & longitude
- Precise distance between each bus stop had to be recorded
MAINTENANCE
SUPERVISOR
BENEFITS
ELECTRONIC
TRANSMISSION OF
ENGINE PROBLEMS
Maintenance Supervisors May Monitor
• Hot engines
• Low oil
• Transmission malfunctions
AVL Map Application
Maintenance Supervisors may
use application to:
• locate disabled buses
• communicate with Transit Operators
METRO’S SERVICE
DEVELOPMENT STAFF
TEAM BENEFITS
for
Route & Schedule
Recommendations
Automatic Passenger
Counters (APC’s)
Infra-red Beams Provide Accurate
Boarding & Alighting Passenger Counts
• Beams are located in stairwell at front & rear doors
• 40 fixed-route buses equipped with APC’s are rotated
throughout the route system every four days
• Information may be tracked to the bus stop location
level for route & schedule planning purposes
• Provides federally mandated ridership data
AVL Playback Feature
Used to evaluate the on-time performance
of revenue service
• Provides Transit Scheduler with more accurate
information to determine travel time between
scheduled time points
•Playback Module is Extremely use for Passenger
Complaint Resolution, especially schedule adherence
issues.
Fare Box Planning Data
Used to evaluate passenger boardings
by fare media type
• Provides Service Development Team with information
to determine passenger boardings by route and time
of day
• Provides more accurate means of reporting monthly
ridership data
TRANSIT PARTNER
BENEFITS
Fare Box Data
Used to report unlimited-ride pass
customer boardings
for contracting partners
• Provides accurate pass usage data for program
evaluation and billing purposes
POLICY MAKER
BENEFITS
Improved Data for
Decision Makers
Metro staff is able to provide policy makers
with more accurate data for purposes
of considering:
• Fare changes
• Route and schedule changes
• Transit unlimited-ride pass agreements