GSA 2007 Operator's Forum - Gaming Standards Association

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Transcript GSA 2007 Operator's Forum - Gaming Standards Association

Macau PolyTech Meeting

November 19, 2007

Platinum Members

Agenda

• Welcome • GSA Orientation • Industry Update • Technology Overview • Next Steps • Closing Remarks

Who Are We?

• GSA is a non-profit organization established in May 1998 • GSA is affiliated with: – UNLV – Australian Gaming Machine Manufacturers Association – Macau Polytechnic Institute • GSA is an international organization of gaming manufacturers, suppliers, operators, vendors – Currently a total of 72 members • GSA is funded through corporate membership dues

Vision and Mission Statement

• Vision – To be the leading standards forum that creates value by facilitating innovation and efficiencies for the gaming community • Mission – The gaming Standards Association (GSA) is an international trade association that creates benefits for gaming manufacturers, suppliers, operators and regulators. We facilitate the identification, definition, development, promotion and implementation of open standards to enable innovation, education, and communication for the benefit of the entire industry. • Value – We will operate with integrity, fairness and transparency – We believe that open standards benefit our industry because they provide speed to market, innovation, value and extended useful life

Global Membership

Oceania 11% Asia 10% Europe 14% Americas 65%

Membership Composition

OEM 7 11% Affiliates 4 6% Advisors 5 8% Operators/Hotel 16 22% Manufacturers 39 54%

Membership Growth

40 30 20 10 0 80 70 60 50 8 22 38 35 37 59 76 70 72 72 1998 1999 2000 2001 2002 2003 2004

Year

2005 2006 2007 Platinum Gold Silver Others Total

2007 Board Of Directors

Chair Vice Chair Secretary Treasurer Lyle Bell Randy Hedrick Don Karrer Bob Sobczyk Jim Morrow Ken Bossingham Ramesh Srinivasan Derrik Khoo Sin Huat Tim Stanley Steve Sutherland Jon Berkley Tom Peck Brendan O’Connor Tom Galanty Rob Siemasko John Hilbert Bob McKenzie Seminole Tribe of Florida IGT Penn National Gaming Ameristar Casinos Aristocrat Technologies Atronic Americas Bally Technologies E-Genting Holdings Harrah’s Entertainment Konami Gaming Las Vegas Gaming MGM Mirage Multimedia Games Progressive Gaming WMS Gaming Future Logic MEI

Organizational Structure

Membership

• Voting members – Platinum annual dues $80,250 – Gold annual dues $32,100 • Non-voting members – Silver annual dues $21,400 • Board – 15 voting seats: 11 reserved for platinum and 4 at large (platinum & gold) – The 11 seats reserved for Platinum members are elected for a 2 year term – The remaining 4 seats are elected for a 1 year term – Any Platinum member can attend board meetings • Committee participation – All members can participate in committee meetings – Only voting members can chair a committee – Only voting members can vote on standards

Expenditure Breakdown 2007

Technical Development 25% Operational 46% Grants 19% Certification 0% Tradeshow & Meetings 3% Marketing 7%

Education & Certification

• GSA sponsored G2S Certified Engineer program with UNLV – GSA provided a $1.1M grant to UNLV – Program was developed – First two classes completed 16 G2E certificates issued – Started development of the S2S Certified Engineer Program • GSA has enhanced its certification program to be International by adopting an ISO 17025 requirement for recognized Testing Laboratories

Program Schedule 2008

Jan 14 Overview of the G2S Protocol Jan 15 - 18 Basic Game Play with G2S Jan 28 – Feb 01 Advanced Topics in G2S Feb 12 An Executive Briefing on GSA Protocols Feb 13 Feb 26 Mar 04 An Executive Overview of G2S An Executive Overview of S2S An Executive Overview of Transport and Security Mar 05 - 07 Mar 10 Mar 11 - 14 Mar 24 - 28 Advanced Transport and Security Protocol Overview of the G2S Protocol Basic Game Play with G2S Advanced Topics in G2S GSA 010 GSA 110 GSA 111 GSA 112 GSA 001 GSA 010 GSA 020 GSA 030 GSA 130 GSA 131 GSA 010 GSA 110 GSA 111 GSA 112

Industry Recognition

• Jan 05, 2007 – Global Gaming Business – G2S: Top honors as Best Productivity- Enhancement Technology • Jan 22, 2007 - IGWB – G2S: one of the top 3 gaming products of the year • Apr 25, 2007 – Casino Enterprise Management – G2S: Slot Floor Technology Award • May 3, 2007 - UNLV – The UNLV foundation honors Gaming Standards Association with membership in The Benefactor Society of the University of Nevada, Las Vegas.

• May 24, 2007 – Casino Journal – G2S: Silver award in top 20 most innovative gaming products of the year 2006

2007 Achievements

• Developed a Sunset strategy for SAS • Demonstrated GSA Standards Interoperability at G2E • Developed UNLV GSA Certified Engineer Program • Established liaisons with regulator communities – US, South Africa, Australia • Continued to improve standards to support business needs - organized operator forums and established Operators Advisory Committee • Established board subcommittees (certification, marketing) • Continuing development of a world-class certification process – GSA has enhanced its certification program to be International by adopting an ISO 17025 requirement for recognized Testing Laboratories • International committee meetings Europe / Asia

Key 2008 Goals

• S2S Standard Update – Hire an S2S Technical Director • Ensure a Single Toolkit for G2S Standard – Provide a subsidized toolkit to regulators • Drive international adoption of standards – Partner with MPI: knowledge transfer, adoption of standards – Australia, South Africa – adoption of standards • Continue to support key GSA programs – Certification – Education (UNLV) • Provide Toolkit Subsidy for Governmental agencies

Expenditure breakdown 2008

Technical Development 31% (up from 25%) Operational 43% (down from 46%) Grants 15% (down from 19%) Certification 3% (up from 0%) Tradeshow & Meetings 2% (down from 3%) Marketing 6% (down from 7%)

Industry Update

GSA Technology A Quick Overview

Standard Development Process

GSA Technology

• S2S – System to System • G2S – Game to System • GDS – Gaming Device Standards (8 standards) • Transport Standard - Point to Point • Transport Standard - Multi - Cast

Standards Drive Business Value

Gaming Today

Gaming with GSA Standards

Break

GSA Technology More Details

Russ Ristine Radical Blue Gaming

GSA’s 3 Protocols

Coin Acceptor Coin Hopper Note Acceptor Printer Touch Screen

GDS

Game Control

G2S

EGM S2S Configuration S2S Player Tracking S2S Advanced Slot Accounting S2S Progressive Kiosks Point of Sale Coin/Bill Counters Class II Servers S2S Host Systems and other S2S devices

Agenda

GDS – GSA’s Gaming Device Standard

• G2S – GSA’s Game To System Protocol • Changes to the slot floor network • S2S – GSA’s System To System Protocol

Gaming Device Standard (GDS) Protocol

Coin Acceptor Coin Hopper Note Acceptor Printer Touch Screen GDS Game Control EGM to Peripherals protocol

Benefits of GDS

• Standardizes communications between EGM and its peripheral devices • Easily change between peripherals from different vendors • Plug and Play USB communication • Peripheral device provides detailed information to EGM • This info can then be forwarded to host systems (via G2S) • Device commands (and code) can be sent from host systems through the EGM to peripheral devices

Agenda

• GDS – GSA’s Gaming Device Standard 

G2S – GSA’s Game To System Protocol

• Changes to the slot floor network • S2S – GSA’s System To System Protocol

Game To System (G2S) Protocol

Coin Acceptor Coin Hopper Note Acceptor Printer Touch Screen

EGM

Game Control G2S Code Download Player Tracking Slot Accounting Progressives Configuration

Host Systems

What is G2S?

GSA develops BOB IGT develops SuperSAS Agree to merge protocols G2S is born…

The best of both!

Current Status • Protocol definition complete • Manufacturers are demonstrating interoperability • 3rd Party development and test tools are available • Certification program in development • UNLV Certified Engineer Program

What Is G2S?

• The gaming industry’s protocol for networked casino floors (Games to Servers) • Based on current, proven technology standards: XML, SOAP, Web Services, etc.

• Expandable from low-speed (EGM and SMIB over a serial link) to very high-speed communications (EGM to multiple back-end servers over Ethernet) • Consists of three independent components: – G2S Message Standards (The contents of the messages) – Standards for Transport (XML over TCP/IP using SOAP) – Standards for Security (SSL - just like the Internet)

Here is what is on the gaming floor today...

[Looks like hex to me…]

A G2S Meter Request

Host Request

Why do we need a new protocol?

• Current protocols are fine for EGM to SMIB communications • Challenge is expanding beyond current model • EGM Configuration and Code download are coming • Can expand by adding additional wiring to your floor • New features must work with your existing system • It would be nice if all games and systems spoke the same language in this new world

G2S Promotes Innovation

• Each EGM has a list of legitimate hosts and can talk to multiple servers • Event and Meter subscriptions allow any host to subscribe to the specific information they need • Operators can “try out” new products to see if they like them • All communications use web services – same as on the Internet (XML, SOAP, TCP/IP, SSL)

Slot Analysis Benefit

• Which themes / paytables are most popular?

• Which denominations are most popular when?

• Make changes remotely, then use this data for impact analysis • gamePlay device meters include all performance meters by theme/paytable combination • Class meters accumulate the totals for the EGM

Marketing benefits

• Direct access to slot performance data • Direct messaging to players • Interval ratings by time and game change • Complete countdown and bonus point support • Subscriptions enable real-time access to EGM events for any server

Remote Configuration

• Make changes from your desk or via a schedule (no more trips to every EGM) • Access most parameters you now configure via the operator screens in the EGM • Use software that is already on the casino floor, or will be available as an upgrade to most EGMs • G2S can now configure gamePlay, cabinet, note acceptors; and enable vouchers, progressives, bonus, WAT, and player functions

G2S Certification

• The G2S Certification program is designed to minimize interoperability problems • With Certification testing, there is only one correct interpretation of the protocol for all EGMs and Systems • Feedback loop from Operators will ensure the Certification program remains viable (and relevant)

Agenda

• GDS – GSA’s Gaming Device Standard • G2S – GSA’s Game To System Protocol 

Changes to the slot floor network

• S2S – GSA’s System To System Protocol

Slot Floor Network - Today

Moving forward…

• First Goal – remotely configure EGMs with G2S • If only doing configuration, a second connection to the EGM is needed • You can start anywhere on the gaming floor – start with one bank or area • A wireless network might be used to minimize infrastructure costs

Adding a New Network

FTP Download Server G2S Ethernet EGM Configuration Management TCP/IP Proprietary Protocol Slot Floor Management Server SAS SMIB [SMIB resides in the EGM Cabinet ] (S2S fixes this mess)

No Traffic Jams…

100 Million bps (initial floor communication speed) 8 Million bps (Hi speed DSL) 19 thousand bps (current floors (SAS)) .

Network Backbone = 1 Billion bps

No Traffic Jams

• New Network infrastructure – 1 (or 10) Gbps backbone – 100 Mbps to every EGM • Staff transitions from slot mechanics to network configuration and management • Slots + IT = Success • Don’t go cheap - like a computer, your network can’t be too fast

Historic Approach to Adding Functionality

Slot Floor System Vouchers Config Download

G2S (Web Services) Approach

Progressive System Bonus System Player Tracking System Cashless Wagering System Accounting System Ethernet EGM Configuration Application G2S G2S SMIB SAS

Advantages of the G2S model

• To implement a new feature – Plug in new server – Configure a group of EGMs – Try out the new feature – Get rid of it if you hate it • G2S is designed so every functional group could be owned by a separate server • G2S Protocol already accommodates new features – Configuration – A rich Accounting Model – All Messaging required to implement the feature

Challenges of the new model

• Need new infrastructure (100Mbps to every EGM) • Staff must transition from slot machine mechanics to network configuration and management • Slots + IT = Success • Don’t go cheap - like a computer, your network can’t be too fast • Can implement gradually, but your slot floor management system must get on board soon...

G2S Summary

• EGMs will be able to talk to multiple servers • More accurate info from every game • Changes made in one place, distributed to all EGMs • Try before you buy • Many new innovators will be able to enter this space • Much more efficient casino slot operations • Much better use of resources

Agenda

• GDS – GSA’s Gaming Device Standard • G2S – GSA’s Game To System Protocol • Changes to the slot floor network  S2S – GSA’s System To System Protocol

What about Systems?

• Every System vendor has their own suite of protocols for connecting to peripherals • Every peripheral has a suite of protocols for connecting to different systems • Everything eventually works together but it’s hard to make changes – New vendor – New feature

System to System (S2S)

Point of Sale System Hotel System S2S Progressive System Bonus System Player Tracking System Cashless Wagering System Accounting System Ethernet EGM Configuration Application G2S G2S

What is S2S?

• Operators asked GSA to take on the standardization of inter-system messages • S2S is that standardization, using Internet technologies (TCP/IP, XML, Ethernet, SOAP, SSL) • Created by system developers and operators • S2S messages considered systems that were built or used by all participants

What’s the benefit?

• As each function is implemented by system vendors, it becomes “open” • Over time, S2S will reduce the number of protocols needed by systems and peripherals • Certification will ensure that protocol implementations are done correctly • In time, operators will be able to add a GSA certified system to their network, and it will effortlessly interact with other systems

Plug and Play Benefits

• Systems move from proprietary solutions to standard communications • Vendors spend less time maintaining protocols • Easier to test a single protocol • Operator doesn’t have to wait for their version to get modified • Easy to try a new peripheral (kiosk, currency counter, POS system)

GSA’s S2S Protocol

• With GSA’s S2S protocol, there’s now one “standard” System to System protocol • Provides a standardized way for communications to occur (messages, transport, and security) • S2S can be easily extended to accommodate new features and functions • S2S uses proven Internet technology such as TCP/IP and Web Services, and is designed for reliability in a high traffic network

However…

• Even with S2S we have differing implementations • Seminoles was sort of S2S 1.1.5 • Choctaws – S2S 1.10 with non-std transport + extra classes • Chickasaws – S2S 1.2 but developing in a vacuum (uh oh!) • Why is this occurring?

Solutions

Eliminating non-standard implementations • Doing it right must become the only way • Standard reference implementations for S2S • Certification program is needed • Achieving certification must have value • Operators MUST insist on certification

Next Steps

Next Steps

• Knowledge Transfer – UNLV – GSA to MPI • Educate students / local industry • GSA Office – Representatives work together with GSA – Answering service that forward information to GSA