Transcript Document
PTS Workshop
GEM CSU
Emily Armstrong – Senior Procurement Manager
Karen Faulkner – Commissioning Manager (Derbyshire)
Shaun Deasy – Contract Manager
Greater East Midlands Commissioning Support
NHS Erewash CCG
Lynn Wilmott-Shepherd
Commissioning and Delivery Director
(Senior Responsible Officer)
AGENDA
1. Arrival
9.30am
2. Introductions
9.40am
3. Objectives of Workshop & Guidelines
9.50am
4. Breakout Session 1 – Current Challenges & Successes
10.00am
5. Specification Comments
10.45am
6. Breakout Session 2 – Re-designing the future
11.00am
7. Next Steps
12.00pm
8. Close
12.15pm
Background
NHS Erewash CCG are the lead Commissioner for the
Derbyshire Non-Emergency Patient Transport Service (NEPTS).
A mutual agreement between the current provider and
Commissioners has resulted in a reduction of the 5 year
NEPTS contract to 3 years 3 months
This has provided the opportunity to engage with partners and
patients on a review of the current service specification and
develop ways to improve patient care and service delivery
Background (Cont…)
The new service must provide:
– a flexible and responsive service to meet the changing
structure of the NHS
–support locally agreed initiatives and work
collaboratively with partners
–enable an improvement in service delivery – using
lessons learnt over the past 18 months.
The new contract will commence 1st October 2015
(awarded 1st April 2015)
THE CHANGING LANDSCAPE OF THE NHS – Key changes
Keogh - seven day services across the NHS; complete
review of urgent and emergency care within the NHS
£3.8 billion Better Care Fund
Five-year “Unit of Planning” strategy for the local health
economy – North and South
Transformational programmes - will affect every sector of
the NHS, including NEPTS which will have to adapt,
engage and develop ways to support these new changes
on how future patient care will be delivered
WORKSHOP OBJECTIVE
Understand the challenges across Derbyshire
Highlight current successes
Develop the existing specification
Remember this is your chance to shape the future service
WORKSHOP GUIDELINES
All opinions are valid
Listen to everyone
Actively participate
Collaborate & Compromise
Constructively challenge
Search for solutions
There is no such thing as a bad
idea
Don’t talk over people
Don’t ignore people
Don’t participate passively
Don’t get stuck in the past
Don’t dismiss others opinions
Session 1
Current challenges and successes
CURRENT SPECIFICATION FEEDBACK THEMES
Separate Renal Transport
KPI’s
Core Hours & Hours of Operation
Escorts
Inter county transfers
Differing patient needs
Vehicles Type & Planning
Discharges
Booking process
Drivers
Liaison desks
Data communication
Meetings and Communication
Carbon Footprint
Patient Experience
Specialised patient requirements (e.g.
MH)
Interface with EMAS
Home visits & assessments
Pricing
Session 2
Redesigning the future
NEXT STEPS
Develop the Specification and issue for review
Specification to go to Project board for sign-off
Specification sign-off by CCG Governance boards
PQQ to be published
Competitive dialogue commences
ITT issued
Final decision approved by project board
CCG Board approve final decision
Contract Mobilisation
Contract Commencement
Mid May 2014
30th May 2014
Jun to July 2014
End July
October 2014
November 2014
30th Jan 2015
Feb 2015
April to Sept 2015
1st October 2015