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Chapter 11: Building Relationships
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© 2010 Wadsworth, Cengage Learning
You’re About to Discover…
• What emotional intelligence is
• How EI relates to leadership
• Whether your EI can be improved
• How communication is at the center of romantic
relationships
• How to improve communication with people you
care about
• What constitutes a “danger signal” in a
relationship
© 2010 Wadsworth, Cengage Learning
STEP
1
CHALLENGE FOCUS Challenge Case
Challenge and Reaction
Kia Washington
STEP
2
REACTION What Do YOU Think?
p. 246-247
© 2010 Wadsworth, Cengage Learning
What is Emotional Intelligence?
• Emotional Intelligence
impacts college success
• EI includes interpersonal
and intrapersonal
intelligences (p. 59).
• EI is a set of skills that
determine how well you
cope with the demands of
everyday life.
© 2010 Wadsworth, Cengage Learning
Chapter Exercise
p. 248
Five Scales
Intrapersonal Skills (Self-Awareness)
Stress Management Skills
© 2010 Wadsworth, Cengage Learning
Interpersonal Skills (Relating to Others)
Adaptability Skills
General Mood
Can We Improve Our EI?
•
Seek honest input from others.
•
Find an EI mentor.
•
Complete an assessment tool.
•
Work with a counselor to learn more.
•
Be patient with yourself.
“Our emotions are the driving powers of our lives.”
Earl Riney, American clergyman
© 2010 Wadsworth, Cengage Learning
What Is This Thing Called Love?
Love can be thoughts,
feelings, and physical
reactions.
1. Extreme energy.
2. Imagined betterment.
3. Interfering thoughts.
4. Mood swings.
5. Hypersensitivity.
© 2010 Wadsworth, Cengage Learning
Communicating
in
Relationships
© 2010 Wadsworth, Cengage Learning
“Eighty percent of life’s satisfaction
comes from meaningful relationships.”
Brian Tracy, success author
Chapter Exercise
p. 255
Crazymakers
The TRAPPER
The BLAMER
The MINDREADER
The GUNNYSACKER
The HIT AND
RUN FIGHTER
The “BENEDICT
ARNOLD”
© 2010 Wadsworth, Cengage Learning
Breaking Up Is Hard to Do
Danger signal 1: “All we ever do is fight!”
If you spend most of your time in conflict or avoiding
conflict, you won’t be able to communicate about much else.
Danger signal 2: “Let’s dig in deeper!”
Move relationships to deeper levels of commitment only
when you are both satisfied with the ways things are now.
Danger signal 3: “This relationship just isn’t
worth it!”
If you simply aren’t satisfied with the relationship, despite
attempts to improve it, it may be time to think about making
a clean break.
“The difference between friendship and love
© 2010 Wadsworth, Cengage Learning
is how much you can hurt each other.”
Ashleigh Brilliant, author and cartoonist
To Your Health
© 2010 Wadsworth, Cengage Learning
p. 254
Control Your Learning
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p. 257
Does Diversity Make a Difference?
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Chapter Exercise
p. 261
Appreciate the American Mosaic
Most of us are a blend of different ethnicities.
Did you know the ethnicities of these famous people?
Tiger Woods: Caucasian, Black, Indian, and Asian.
Keanu Reeves: Hawaiian, Chinese, and Caucasian.
Mariah Carey: Black, Venezuelan, and Caucasian
Johnny Depp: Cherokee and Caucasian
© 2010 Wadsworth, Cengage Learning
Quote: Adela A. Allen
“We should acknowledge
differences, we should
greet differences, until
difference makes no
difference anymore.”
Adela A. Allen
Educator
© 2010 Wadsworth, Cengage Learning
VARK Activity
© 2010 Wadsworth, Cengage Learning
p. 264-265
Insight and Action
STEP
3
INSIGHT NOW What Do You Think?
Kia Washington
STEP
4
ACTION
Your Plans for Change
p. 265
© 2010 Wadsworth, Cengage Learning
Chapter 11 Audio Summary
© 2010 Wadsworth, Cengage Learning
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© 2010 Wadsworth, Cengage Learning