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Building Relationships,
Valuing Diversity
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© 2012 Wadsworth, Cengage Learning
You’re About to
Discover…
© 2012 Wadsworth, Cengage Learning
Kia Washington
© 2012 Wadsworth, Cengage Learning
p. 266-267
What is Emotional Intelligence?
• Emotional Intelligence
impacts college success
• EI includes interpersonal
and intrapersonal
intelligences (p. 249).
• EI is a set of skills that
determine how well you
cope with the demands of
everyday life.
© 2012 Wadsworth, Cengage Learning
Exercise 11.1:
You Respond
Five Scales
Intrapersonal Skills (Self-Awareness)
Stress Management Skills
© 2012 Wadsworth, Cengage Learning
Interpersonal Skills (Relating to Others)
Adaptability Skills
General Mood
Can We Improve Our EI?
•
Seek honest input from others.
•
Find an EI mentor.
•
Complete an assessment tool.
•
Work with a counselor to learn more.
•
Be patient with yourself.
“ ”
Our emotions are the driving powers of our lives.
Earl Riney, American clergyman
© 2012 Wadsworth, Cengage Learning
What Is This Thing Called Love?
Love can be thoughts,
feelings, and physical
reactions.
1. Extreme energy.
2. Imagined betterment.
3. Interfering thoughts.
4. Mood swings.
5. Hypersensitivity.
© 2012 Wadsworth, Cengage Learning
Communicating
in
Relationships
© 2012 Wadsworth, Cengage Learning
“ ”
Eighty percent of life’s satisfaction
comes from meaningful relationships.
Brian Tracy, success author
Crazymakers
The TRAPPER
The BLAMER
The MINDREADER
The GUNNYSACKER
The HIT AND
RUN FIGHTER
The “BENEDICT
ARNOLD”
© 2012 Wadsworth, Cengage Learning
Conflict Management Styles
© 2012 Wadsworth, Cengage Learning
p. 281
Exercise 11.2:
Conflict Style
Breaking Up Is Hard to Do
Danger signal 1: “All we ever do is fight!”
If you spend most of your time in conflict or avoiding
conflict, you won’t be able to communicate about much else.
Danger signal 2: “Let’s dig in deeper!”
Move relationships to deeper levels of commitment only
when you are both satisfied with the ways things are now.
Danger signal 3: “This relationship just isn’t
worth it!”
If you simply aren’t satisfied with the relationship, despite
attempts to improve it, it may be time
to think about making a clean break.
© 2012 Wadsworth, Cengage Learning
“ ”
The difference between friendship and love
is how much you can hurt each other.
Ashleigh Brilliant, author and cartoonist
Does Diversity Make a Difference?
Find a partner to work with on this exercise. Individually, list all the various
ways in which you differ: age, height, gender, eye color, hometown, and so on.
When your instructor calls “time,” read your lists aloud. The point of the
exercise is to begin a discussion on the meaning of diversity, to explore its
many different facets—beyond just external appearance—and to appreciate the
fact that each individual is unique.
© 2012 Wadsworth, Cengage Learning
Exercise 11.4:
Diversity
The Power of Perceptions
p. 284
© 2012 Wadsworth, Cengage Learning
Appreciate the American Mosaic
Most of us are a blend of different ethnicities.
Did you know the ethnicities of these famous people?
Jessica Alba: French, Danish, and Mexican-American.
Keanu Reeves: Hawaiian, Chinese, and Caucasian.
Mariah Carey: Black, Venezuelan, and Caucasian
Johnny Depp: Cherokee and Caucasian
Exercise 11.8:
Cultural Intelligence
© 2012 Wadsworth, Cengage Learning
Quote: Adela A. Allen
“We should acknowledge
differences, we should
greet differences, until
difference makes no
difference anymore.”
Adela A. Allen
Educator
© 2012 Wadsworth, Cengage Learning
Think Globally, Act Locally
“ ”
We have not inherited the world from our forefathers
– we have borrowed it from our children.
Kashmiri proverb
© 2012 Wadsworth, Cengage Learning
VARK Activity
p. 295
© 2012 Wadsworth, Cengage Learning
Chapter 11: Exercises and Activities
Chapter Exercise
p. 268
How Would You Respond?
Chapter Exercise
p. 280
What’s Your Conflict Style?
Chapter Exercise
p. 283
Your Views on Diversity
Chapter Exercise
p. 290
Your Cultural Intelligence
Audio
Chapter Summary
Focus TV:
Relationships
Audio Summary of Chapter 11
Focus TV: Relationships
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© 2012 Wadsworth, Cengage Learning
How Would You Respond?
© 2012 Wadsworth, Cengage Learning
Exercise 11.1, p. 268
What’s Your Conflict Style?
© 2012 Wadsworth, Cengage Learning
Exercise 11.2, p. 280
Your Views on Diversity
© 2012 Wadsworth, Cengage Learning
Exercise 11.4, p. 283
Your Cultural Intelligence
© 2012 Wadsworth, Cengage Learning
Exercise 11.8, p. 290
Chapter 11 Audio Summary
© 2012 Wadsworth, Cengage Learning
FOCUS TV
Relationships
Focus TV
Discussion ?s
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FOCUS TV Discussion Questions
1. Our FOCUS correspondent, Greg, seems unaware of his own level of
emotional intelligence. Since your intrapersonal skills are part of your
emotional intelligence, that makes sense. What are intrapersonal skills?
Look back at chapter 11 of FOCUS, if you need to.
2. In her interview, Dr. Catherine Andersen says that EQ is essential to
college success. Isn't college more about your IQ than your EQ? Why or
why not? What does she mean?
3. Even though Greg’s role in the video is comedy, you may know people
with low EQ like him. How would you recommend that Greg begin the
process of increasing his EQ?
4. Kia Washington is described in the chapter and the video as someone
with high IQ and low EQ. How is this likely to affect her success in
college? Do you think she'll be academically successful?
5. If you were asked to assess your own level of emotional intelligence, what
would you say? Of the five major components of EI described in the
chapter, which is most challenging for you?
© 2012 Wadsworth, Cengage Learning
FOCUS on Community
College Success
F CUSPoints
An Interactive Teaching Tool
FOCUS on COMMUNITY COLLEGE SUCCESS
Second Edition
Chapter 11
Constance Staley and Aren Moore
© 2012 Wadsworth, Cengage Learning