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Sales Overview 1 Presentation Road Map 1. Introduction 2. Use Cases / Capabilities 1. Authentication 2. Authorization 3. Color Access Control 4. Rules Based Printing 5. Print Failover 6. Printer Monitoring 7. Secure Print Release 8. Guest Print Release 9. Reporting & Charge-backs 10.Universal PostScript Driver 3. Market Segments 4. Licensing 5. Offerings Introduction 3 Office Enterprise Production An integrated print management solution that gives organizations control of what, when and how they produce and deliver information. 4 Introduction PRINT U.S. printer and multifunction peripheral (MFP) page volume will reach 1.2 trillion pages How is that printing experience? Source:IDC “Not Dead Yet: Printed Page Volume to Reach 1.2 Trillion in the U.S. by 2015, According to IDC” The problem behind printing • Takes time to manage. • It costs money. • It is risky. • It slows down the exchange of information. Introduction As a user, what are my printing concerns? My company and customers are now looking for We acquired companiesand along with their Wehave have tight deadlines getof solutions addressing the growingI can’t number devices and all with different standards. We mobile devices. my work done when our printer is down. need help managing both security and It’s not my faultthem. so why should I pay with standards across my free time?! We just don’t have the staff and need help It’s managing been todocuments travel problems between offices My impossible confidential just can’t printer-related andbe andautomatically print mythe documents! out in open! intervening. Cost of printing? Hard Costs • Printers • Paper • Ink and toner • Electricity • Paper storage • Paper delivery • Annual maintenance Soft Costs • Reprints • Helpdesk calls • Tracking down lost documents • Management of multiple applications • Complexity Potential costs • Embarrassment • Security breach • Fines •Lawsuits •Missed SLAs •Lost customers Cost of Printing Why Output Manager? Tracksyou Keeps Gives you Everything ainformed lot of control • Active Tracking Centralized Control & Reporting View of of Documents Equipment • Active Cost Management Device Control Status Information of Devices • Viewing Print Assesment Proactive Maintenance • Reprinting Alerts Based on Printer Status • Centralized view of documents Security Gets information in the right format • File UserFormat Rights Conversion to Documents • Addition User Rights of Barcodes, to DevicesOMR, Text, Masks • Bursting/Bundling/Merging Eliminate Confidential Printouts Waiting For Pickup • Finishing Content Extraction and Imposition and Replacement Commands Keeps Information Automates output workflows flowing and processes • Process Connectdesign to Anything from Mainframe to Mobile • Business Guaranteed Rules Delivery • Scripting Dynamic Routing • Integration Failover Printing with 3rd party software • Secure Mobile Pull Printing Use Cases Capabilities 10 Access Control Authentication 11 Stefan (Compliance and Security Director) Evan Ridge Hospital Securing Confidential Information Situation : • 200+ doctors, nurses, technicians, and administrative employees. • A variety of desktop printers and MFPs to print patient, employee, and financial documents. Challenge: • Ensure the privacy of patient records, employee information, and hospital communications. • Identify and address security vulnerabilities. Authentication Identify users before they gain access to copiers and printers. NTWK USERNAME/PSWD PIN/PIC code Card Authentication Authentication HR Officer Identify users before they gain access to device capabilities. CONFIRME D Chief Medical Officer CONFIRME D Nurse CONFIRME D Intern DENIED Stefan (Compliance and Security Director) Evan Ridge Hospital Benefits Eliminates manual login at the front panel. Verifies user identity at each device and records an audit trail of all copy and print activity. Integrates with existing network credentials, including LDAP and Active Directory. Ensure only authorized users can access MFP functionalities and eliminates unwarranted device use. Track usage for reporting and accounting purposes. Securing Confidential Information Access Control Authorization Situation : • Printing volume is increasing. • Needs to reduce print cost by 10%-15%. Challenge: • Increasing mission critical printing volumes. • Color access control. • Identify and address security vulnerabilities. • Support Print Green Initiatives. Robert (IT Director) Evan Ridge Hospital Evan Ridge Hospital Effective Printer Management Authorization Lets you control what each user can or can’t do at the device. Fax Scan to email Office worker Color Copy B&W Copy Authorization Lets you control what each user can or can’t do at the device. B/W PERMITTED HR Officer PRINT COLOR PERMITTED FORCE DUPLEX PRINT ON OUTLOOK AND LOTUS NOTES PAGE LIMIT NOTIFICATION Rules Based Printing (Cost Management Rules) Corporate Reprographics Department (CRD) Cost of print notification MFDs Production Printer Mid-range Printers Employee Redirect jobs to more cost efficient devices. 300 pages doc NETWORK PRINTER Security & Compliance Print Failover 21 Print Failover IT Help Desk Operator NOTIFY SNMP Health Status PRINT NOTIFY Office worker Mission critical printing • Paper print Jam scenarios Unattended • Out of Paper • Device Failure Robert (IT Director) Evan Ridge Hospital Benefits Encourage responsible use of company resources and prevent inefficient choices. (Color Access Control, Print Green). Save money by redirecting print jobs to low-cost devices. Build business rules to change user behavior. Support high availability - mission critical printing operations. Evan Ridge Hospital Effective Printer Management Printer Monitoring Fix Output Issues Before They Happen 24 SAM (IT Helpdesk ) Evan Ridge Hospital Evan Ridge Hospital Needs to reduce time spent resolving printer problems Printer Monitoring IT HELPDESK LOW SUPPLY PAPER JAM Printer Monitoring Fix Output Issues Before They Happen IT ADMIN NETWORK PRINTERS Printer Monitoring IT HELPDESK LOW SUPPLY PAPER JAM EMPLOYEE Email Text Pop-up DOCUMENT STATUS IT ADMIN NETWORK PROBLEMS SAM (IT Helpdesk ) Evan Ridge Hospital Needs to reduce Evan Ridge Hospital time spent resolving printer problems Benefits • Cut down on IT support or help desk intervention. • Reduces monthly call ticket volume. • Productivity through convenience. Secure Print release Collect your printed documents at any network attached device 29 Situation: Needs to keep up with the exponential growth in new resources. Challenge: Needs to be able to print confidential documents without the risk of having them picked up or seen by other employees. Lisa (HR & Payroll Administrator) Evan Ridge Hospital Secure Print Release Securely collect your documents at any device At the front panel AND/ OR Proximity Cards (1) PRINT AND/ OR Mobile (2) Office worker Lisa (HR & Payroll Administrator) Evan Ridge Hospital • • • • Benefits Eliminate unread wasted pages left at the printer. No more “print and sprint” for confidential documents. Productivity through convenience. Cut costs, not trees. Secure Print Release Guest Print release 33 Guest mode secure print release 1) Send to print email address Guest Reporting Actionable data at your fingertips. 35 Reporting - Automatically report on everything that happens on the device. MFD NETWORK PRINTER DESKTOP PRINTER Reporting - Automatically report on everything that happens on the device. MFD NETWORK PRINTER DESKTOP PRINTER Per Device Per User PRINT Per Application Windows apps Per Group Per Dept. Reporting - Automatically report on everything that happens on the device. OUT OF THE BOX REPORTS Audit history Detail Reports Device Reports Graphs SNMP Alert History SNMP Meter History Summary Reports ENSURE ACCURATE CHARGEBACKS Instantly determine printing volume and cost per for individuals, departments, applications and devices! Universal PostScript Driver 39 Situation: Burns too much time in managing numerous printing devices from a variety of manufacturers. Robert (IT Administrator) Jennerport County Government Needs a more effective output management solution. Challenge: Wants to decrease the amount of man-hours per month installing, certifying, maintaining and deploying print drivers. Without File > Print | Windows Generic Print Dialog Problem: Unique driver is required for each device model / brand in use! Without Training - Help desk personnel must have knowledge of all drivers in use throughout the network. A bad driver can bring down a whole print environment! Driver Certification - All new drivers coming onto the network need to be tested and verified and installed onto each user workstation. Universal PostScript Driver – What Is It? Truly manufacturer independent solution that is designed to simplify the task printing to multiple devices with the use of a single driver regardless of brand. 43 With Multifunction Devices PRINT Desktop apps A consistent driver and interface for all printing devices! Network printers Production Printers Solution: NSi Universal PostScript Driver Robert (IT Administrator) Jennerport County Government Needs a more effective output management solution. Benefits: • 20-30% less time adding new sites. • 50% reduction in man-hours per month installing, certifying, maintaining and deploying print drivers. • 50-75% drop in administrator time. • Reduced network-operations staffing requirements. (*)InfoTrends: One Driver to Rule Them All: The Universal Print Driver, November 2006 Market Segments 46 MARKET SEGMENTS Office Print Distributed Print Production MARKET SEGMENTS Who? Any organization Office Print What? Desktop users printing from any application Distributed Print Production Print Where? • Small Network printers • Multifunction Devices (MFPs) • Personal USB attached Printers MARKET SEGMENTS Office Print Distributed Print Production Print Features • Access Control (Authentication/Authorization) • Secure pull print • Automatic Printer Detection • SNMP Monitoring • Alerts • Manual and automatic failover •Reporting • Cost assignment • User behavior modification • Parsing of documents for security enforcement • Scan to email • Scan to home folder MARKET SEGMENTS Office Print Who? Corporations with branches that print part of doing business (packing lists, labels, letters, reports, ect…) What? Distributed Print Mission critical print by specialized applications (ERP, LOB, ect..), servers and mainframes Production Print Where? • Printers at sites around the country/world. • Network printers over 30 pages/minute MARKET SEGMENTS Office Print Distributed Print Production Print Features • Printer discovery, including alerts • Manual and automatic failover • Queue management, spooling, reprinting, page range printing • Business rules, dynamic routing • Transform (Text, PCL, PS, PDF, TIF) • Search and replace, splitting, insertion of overlays • Page counting and reporting • Insertion of bar codes, OMR marks, ect. MARKET SEGMENTS Office Print Who? • In-plants and/or data center print operations. • CRD (Corporate Repographics Department) • Specialized print shops What? Distributed Print Production Print Mission critical print by specialized applications on midrange systems, servers and mainframes Where? • Centralized print facilities • Cut-sheet production printers • Continuous feed printers MARKET SEGMENTS Office Print Distributed Print Production Print Features • Queue management, spooling, reprinting, page range printing • Transform (AFP, Xerox Metacode, LCDS, PCL, PS, PDF, ect.) • Support for IPDS Printers • Search and replace, splitting, insertion of overlays • Page counting and reporting • Insertion of bar codes, OMR marks, ect. • Application of print preferences via PJL, job tickets, ect.. MARKET SEGMENTS Office Print Distributed Print Production Print A integrated print management solution that gives organizations control of what, when and how they produce and deliver information. 54 Questions?