Khon Kaen University International College International

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Transcript Khon Kaen University International College International

Khon Kaen University International College International Product and Pricing Strategy

Course number 052 201 - First semester 2012

Monday 10:40 room 732 Friday 10:40 room 823 Lecturer: Michael Cooke office room 817

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Quiz: Pass/Fail = 50% The effect of tariffs on rice imported to Japan A) raises prices to consumers B) protects the Japanese farm industry C) neither D) both A company can market products abroad by: A) Exporting from the home country B) Investing in foreign production C) Contracting with a foreign producer D) All of the above 3.

The best measure for disposable income is: A) Average per capita income B) Average income per capita at purchasing power parity C) Consider income and cost of living variations within a country D) Total alcohol consumption 4.

The Apple Iphone is assembled in China because of: A) A large pool of cheap unskilled labor B) Responsive local supply chains C) A large pool of skilled technical labor D) Both B and C Ans: 1: D 2:D 3:C (or B) 4:D

Top 10 Exporters and Importers in World Merchandise Trade, 2008

Copyright (c) 2009 John Wiley & Sons, Inc.

Financial Environments

Trade data from : https://www.cia.gov/library/publications/the-world-factbook/rankorder/rankorderguide.html

• • • Intra-company trade far exceeds international trade – Multinationals produce in the local country – Close to markets, fewer import barriers, less currency risk Exports and imports very important to some economies – Singapore exports (14) $409bb=$77.2K per capita (134% gdp) – Thailand exports (25) $204bb=$3.0K per capita (72% gdp) Differing economic strategies among countries – For USA and Japan international trade smaller % of GDP • Role of overseas subsidiaries • Global reach versus exports – China and Germany have export driven economies • German mid-sized companies drive exports (high skill) • China’s exports evolving to higher skills content – India ($0.25K per capita, < 1% gdp) and Brazil ($1.2K per capita, < 1% gdp) rely relatively little on exports or overseas subsidiaries

Foreign Direct Investment (FDI)

• • • A firm invests in facilities in a foreign country – An alternative to exporting (global reach) – Often because of incentives from governments – Foreign direct investment may be reciprocal – We will return to FDI in the political context Foreign direct investment has been rapidly increasing and in 2007, the inflow of FDI peaked at over $1.83 (note Japanese FDI in Thailand since 1985) As populations age in some developed countries, FDI is a means of tapping into pools of working age labor

Major World Currencies

• • • • The US dollar is the most common reserve currency – Oil and many other commodities traded in dollars – Easily converted nearly anywhere in the world – An artifact from post WWII when US dollar was the only strong currency Euro is relatively new, sometimes considered an alternative to the dollar Japanese yen is important because of Japan’s role in the world economy Chinese yuan is not widely used outside China due to restrictions - this could quickly change

Fixed or variable exchange rates – – – – In a fixed exchange system the local currency is pegged to another currency • Hong Kong Dollar pegged to US dollar • No exchange risk in trade between the two countries • Requires intervention by Hong Kong government Basket of currencies approach • Singapore Dollar managed against several currencies • Chinese Yuan thought to be managed against a basket • Not tied to the fortunes of one foreign currency Variable (floating) exchange rates • Pose risks for importers and exporters • Rates are an extremely important factor for international trade • Difficult or impossible to predict • Governments may intervene in the float without warning to protect exports •

Marketing coordinates with finance to manage the trade risks

Barter might be used where countries impose rigid FX controls (USSR) or where local currencies are worthless

Implications of variable exchange rates

When US dollar weakens versus the Japanese yen – Goods imported from Japan to USA become more expensive in USA • Company purchasing equipment made in Japan would pay more in US dollars for the same product • Banks will agree to a forward rate, locking in the current rate to a future period – Japanese companies might choose to relocate manufacturing facilities to USA as the yen rises • Profits of US subsidiaries lower in yen terms • Foreign exchange losses on parts imported from Japan

The Thailand example, 1997-1998

Nominal Exchange Rate (to the US Dollar). Period average Korea Indonesia Malaysia Phillippines Singapore Thailand Hong Kong China Taiwan 1994

803 2160.8

2.62

26.42

1.53

25.15

7.73

8.62

26.46

1995

771 2248.6

2.5

25.71

1.42

24.91

7.74

8.35

26.49

Sources: Columbia University and IMF 1996

804 2342.3

2.52

26.22

1.41

25.34

7.73

8.31

27.46

1997

951 2909.4

2.81

29.47

1.48

31.36

7.74

8.29

28.7

1997f

1695 4650 3.89

39.98

1.68

47.25

7.75

8.28

32.64

Effects of the Devaluation

• Exports became cost competitive in world markets – How would a Japanese manufacturer with operations in Thailand and Japan respond to a 50% devaluation of the baht?

– Products from Thailand became cheaper relative to currencies that did not devalue • Imports and foreign travel for Thai people became more expensive • Thailand’s tourism industry gained – Airlines chose to base fares to and from BKK in Thai baht – Tourists perceived ‘value for money’ in Thailand, with services and local products in Thai baht • Multinational in-country company response to the crisis – Emphasize product value – Change the product mix or package size (cheaper, smaller) – Increase local procurement (use Thai goods rather than use imports) • Inflow of foreign currencies caused baht to gain

PPP (Purchasing Power Parity)

• Currency can be under or overvalued relative to another • • PPP is an estimate of real purchasing power – When Thai baht were officially 55-1 dollar • Currency undervalued • Thai economy looked small in dollar terms • But Thai people could buy Thai products and services • In PPP terms the Thai economy was larger than in $ terms – In theory, currency nominal value will eventually = PPP Currently, W Europe overvalued, many Asian currencies (excl Japan) undervalued

Worlds largest economies (2011)

Source: https://www.cia.gov/library/publications/the-world-factbook/rankorder/rankorderguide.html

• • • • • • • • • • • GDP (purchasing power parity) 1 European Union$ 15,390,000,000,000 2 United States $ 15,040,000,000,000 3 China $ 11,290,000,000,000 4 India 5 Japan 6 Germany $ 4,463,000,000,000 $ 4,389,000,000,000 $ 3,085,000,000,000 7 Russia 8 Brazil $ 2,380,000,000,000 $ 2,282,000,000,000 9 United Kingdom $ 2,250,000,000,000 10 France 11 Italy $ 2,214,000,000,000 $ 1,822,000,000,000 • • • • • • • • • • • GDP (nominal exchange rates) 1 European Union 2 United States 3 China 4 Japan 5 Germany 6 France 7 Brazil 8 UK 9 Italy 10 India 11 Russia $ 17,720,000,000,000 $ 15,040,000,000,000 $ 6,989,000,000,000 $ 5,855,000,000,000 $ 3,629,000,000,000 $ 2,808,000,000,000 $ 2,517,000,000,000 $ 2,481,000,000,000 $ 2,246,000,000,000 $ 1,843,000,000,000 $ 1,791,000,000,000 • • 25 Thailand 26 South Africa $ 601,400,000,000 $ 554,600,000,000 • • 30 South Africa 33Thailand $ 422,000,000,000 $ 339,000,000,000

Leading Emerging Economies in 2008

Chapter 2 Copyright (c) 2009 John Wiley & Sons, Inc.

BRICS Countries • • Acronym BRIC is a recent term – Developing countries Brazil, Russia, India, China – Economist at Goldman Sacs invented the term in 2001 • Prediction that the BRIC countries would overtake Western economies by 2032 • Based on relatively high GDP and growth rates South Africa added in 2010 to create BRICS • BRIC summit meeting in 2009 • • • SA lobbied to join the grouping Far smaller GDP and population than the others Why not Turkey?

– High GDP (17 th – in the world) and 17 th biggest population High GDP growth rate (5% in 2011) and growing population

Will the BRICS concept endure?

• • • • • • • Russia has natural resources based economy and declining population South Africa has low GDP growth rate and declining population Brazil’s growth rate is slowing, roughly equal to developed countries (note the nominal vs ppp relationship due to strong currency) China’s working age population will start to decline in 2015 Japan’s economy looked invincible in 1989 – Working age population peaked around 1991 – Japan’s lost 2 decades largely due to demographics (fewer workers relative to total population) Have to assume future opportunities will differ from today SE Asian countries have 620MM people – Bigger population and faster growing than Russia, Brazil, and SA combined – ASEAN has two of the world’s wealthiest per capita countries as well as several of the poorest – Will political stability last?

Cultural Issues and Buying Behavior

• • • • Buyer behavior and consumer needs are largely driven by cultural norms.

Global business means dealing with consumers, strategic partners, distributors, and competitors with different cultural mindsets.

Within a given culture, consumption processes can include access, buying behavior, consumption characteristics, and disposal (Exhibit 4-1).

Each of these stages is heavily influenced by the culture in which the consumer lives.

Exhibit 4-1: The A-B-C-D Paradigm Copyright (c) 2009 John Wiley & Sons, Inc.

Elements of Culture

• Culture consists of many interrelated components. Knowledge of a culture requires an understanding of its different parts. Following are the elements of culture: –

Material life

(technologies that are used to produce, distribute, and consume goods and services) –

Language

and the silent language) • • (language has two parts: the spoken Blunders of translation are common either direction Back-translation can help avoid problems (MCC: This is useful even among native speakers.) Chapter 4 Copyright (c) 2009 John Wiley & Sons, Inc.

Chapter 4

2. Elements of Culture

Social Interaction

(social interactions among people; nuclear family, extended family; reference groups) –

Aesthetics

(ideas and perceptions that a culture upholds in terms of beauty and good taste) –

Religion

(community’s set of beliefs relating to a reality that cannot be verified empirically) –

Education

(One of the major vehicles to channel from one generation to the next) –

Value System

standards) (values shape people’s norms and Copyright (c) 2009 John Wiley & Sons, Inc.

Exhibit 4-2: Dentsu Lifestyle Survey

Chapter 4 Copyright (c) 2007 John Wiley & Sons, Inc.

3. Cross-Cultural Comparisons

• Cultures usually share certain characteristics. Differences may exist within a nation or a city (urban versus rural cultures, etc.) while similarities might cross national borders: • At a very deep level, high and low context cultures affect how people reason and perceive: – In high-context cultures people look at the context of a thing or a message. Asked to look at fish in an aquarium, the person will recall the setting. Far East.

In low-context cultures people focus on the object, tending to ignore the surroundings. Asked to look at fish in an aquarium, they recall the fish only. Emphasis on words. USA, parts of Europe.

– High versus low context may apply to evaluation of behavior: Western societies often judge a person in absolute terms. High context societies tend to perceive behavior as situational.

• Attitudes about self and community vary from self-absorbed to self as part of a community or extended family.

• Levels of abstraction vary: Traditional versus developed economies.

Cross-Cultural Comparisons

High context IMPLICIT Japanese Arabian Latin American Spanish Italian English (UK) French English (US) Low context Swiss Scandinavian German EXPLICIT Chapter 4 Copyright (c) 2009 John Wiley & Sons, Inc.

Common misunderstandings

• The Westerner speaks directly and quickly • Asians may perceive this as blunt • Often perceived as rude or even angry • The Asian conveys meaning through context • The person from the West may perceive this as evasive • The Westerner might completely miss the point • Differing attitudes surrounding negotiations • A handshake seals a deal in some countries • In other countries anything done without a binding contract can be reneged and often is • When in doubt be humble

Adaptation to Cultures

• • • Global marketers need to become sensitive to cultural biases that influence their thinking, behavior, and decision making.

Self-reference criterion (SRC):

Refers to the people’s unconscious tendency to resort to their own cultural experience and value systems to interpret a given business situation.

Ethnocentrism

refers to the feeling of one’s own cultural superiority.

Chapter 4 Copyright (c) 2009 John Wiley & Sons, Inc.

Culture and the Marketing Mix

• • • Culture is a key pillar of the marketplace.

Product Policy: Certain products are more culture bound than other products. Food, beverages, and clothing products tend to be very culture-bound.

Pricing:

Pricing policies are driven by four Cs: Customers – Company (costs, objectives, strategy) – Competition – Collaborators (e.g., distributors) Chapter 4 Copyright (c) 2009 John Wiley & Sons, Inc.

Culture and the Marketing Mix

• •

Distribution:

Cultural variables may also dictate distribution strategies (direct sales or distributor?).

Promotion:

Promotion is the most visible element of the marketing mix. Culture will typically have a major influence on a firm’s communication strategy. Local cultural taboos and norms also influence advertising styles.

Chapter 4 Copyright (c) 2009 John Wiley & Sons, Inc.

For next session

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Skim M&H chapter 5 Read at least one of the articles cited in the syllabus or the chapter in Diamond