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The Ongoing Transformation of Adults Social Care in Through Personalisation Andrea Glasspell – Personalisation Programme Manager September 2012 Overview • To provide an overview of Personalisation within the national context of TLAP and MIR in 2012. • Highlighting how My Choice Marketplace responds to the key strategic priorities detailed in TLAP and MIR. National Policy Context • A Vision for Adult Social Care: Capable Communities and Active Citizens -Department of Health (2010) • The NHS White Paper Equity and Excellence: Liberating the NHS (2010) • The Caring for our Future: Reforming care and Support – Department of Health (July 2012). Think Local, Act Personal About the TLAP Partnership • The sector-wide partnership agreement was launched in November 2010. States the commitment to moving forward with personalisation and community-based support. • More than 30 national and umbrella organisations representing the broad interest in transforming adult social care across England have committed to working in partnership. • The organisations who joined the partnership will work collectively to develop and share innovative practice so all citizens have more choice and control over the support they experience. • Picks up where Putting People First left off but importantly represents a key shift from government-led to sector-led support. Think Local, Act Personal • Principles of Personalisation, Community Based Care and Support at centre • Focus on effective prevention, shifting resources from crisis and acute interventions • Overall aim to secure a shift where as many people as possible are enabled to stay healthy and actively involved in their communities for longer and delaying or avoiding need for targeted services TLAP Priority Work Streams • Six priority areas for action – highlighting the importance of co production. – personalisation and personal budgets – developing cost effective and efficient solutions – developing the provider market and workforce – building community capacity – improving information to the public Making It Real • Markers used to support all those working towards personalisation • Supporting organisations to check their progress and decide what they need to do to keep moving forward to deliver real change and positive outcomes with people What is Making it Real? • A set of “I” statements from people who use services , carer and citizens saying what they would expect to see and experience if personalisation is real and working well in a locality or organisation. • These are then matched against key elements that would need to be in place to make these experiences possible. • These “markers” will help show how well a locality or organisation is doing in achieving personalisation and community-based support. • Key Themes -Making It Real 1. 2. 3. 4. 5. 6. Information and advice Active and Supportive Communities Flexible, Integrated Care Workforce Risk Enablement Personal Budgets and Self MIR & MyChoice Marketplace • 1) Information and Advice: having the information I need, when I need it • “I have the information and support I need in order to remain as independent as possible.” • “I have access to easy-to-understand information about care and support which is consistent, accurate, accessible and up to date.” • “I know where to get information about what is going on in my community.” • IN PRACTICE... Trusted information sources, are established and maintained that are accurate, free at the point of delivery, and linked to local and community information sources. MIR & MyChoice Marketplace 6) • • • • Personal budgets and self-funding: my money “I can decide the kind of support I need and when, where and how to receive it”. “I know the amount of money available to me for care and support needs, and I can determine how this is used (whether its my own money, direct payment, or a council managed personal budget).” IN PRACTICE... There is a market of diverse and culturally appropriate support and services that people who use services and carers can access. People have maximum choice and control over a range of good value, safe and high quality supports. Self-funders receive the information and advice that they need and are supported to have maximum choice and control. Trafford and Making it Real • Trafford signed up with TLAP to be a test site prior to National Launch in May 2012 • Co-produced self assessment and developing action plan with Citizen Reference Board. • Involved in Regional Launch on 14th May • Working with providers across all of the provider markets in Trafford, encouraging commitment to Making it Real My Choice Marketplace • Trafford Council is committed to progressing Personalisation and delivering the strategic priorities defined in Think Local, Act Personal and Making it Real. • Commissioned the development of My Choice Marketplace to respond to the need for a range of innovative, flexible services that are available to both personal budget users and self funders. • Encourage citizens of Trafford, professionals and providers to use My Choice Marketplace, to access a range of good quality, diverse, responsive services.