Transcript Standard AutoRead 6.00 Part 2

OPERATOR TRAINING FOR WALK-BY/DRIVE-BY SYSTEMS
SUPPLEMENTAL METER-READING FUNCTIONS AND
TROUBLESHOOTING AUTOREAD 6.00
© 2012 Sensus. All rights reserved.
UC-PAMR-WG-0030-01
Module Goals
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The goal of this module is to:
Review how to perform AutoRead’s supplemental
meter-reading functions, as well as review the
software’s most common errors, and the
differences between an AutoRead error and a
computer error.
Module Contents
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Topics covered in this module include:
•
•
•
•
Supplemental Meter-Reading Functions
Supplemental AutoRead Procedures
Three Most Common AutoRead Errors
AutoRead Error or Computer Error
Module Contents
4
Topics covered in this module include:
• Describe how to perform supplemental meterreading functions (reset, re-execute, export,
etc.)
• Identify and perform supplemental AutoRead
procedures
• List and describe how to resolve the three most
common AutoRead errors
• Describe the differences between an AutoRead
error and a computer error
Section One
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Supplemental MeterReading Functions
Supplemental Meter-Reading Functions
Perform Supplemental Meter-Reading Functions
Export
Move Unread
Meters
Re-Execute
Report
Move Unvisited
Meters
Re-Process
Restore
Read/Load Data
Reset
CR Page 74
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Supplemental Meter-Reading Functions Demo
Start demonstration
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Section Two
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Supplemental
AutoRead Procedures
Supplemental AutoRead Procedures
Supplemental AutoRead Procedures
• Change a Device ID assigned to a route
• Change the default printer in AutoRead
• Toggle the AutoRead reports on/off
• Change the AutoRead backup location
CR Page 77
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Supplemental AutoRead Procedures Demonstration
Supplemental AutoRead Procedures
Start demonstration
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Section Three
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Three Most Common
AutoRead Errors
Three Most Common Errors
Three Most Common AutoRead Errors
• Access Violation
– Indicates that serial communications were lost when
opening AutoRead
• Invalid Operation
– Indicates the function being executed does not match the
current status of the route
• Device Not Found
– AutoRead does not recognize the HandHeld in the stand
when performing an AutoRead function
CR Page 86
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Section Four
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AutoRead Error or
Computer Error?
Differences between an AutoRead Error and PC Error
Perform Supplemental Meter-Reading Functions
• PC errors:
–
–
–
–
The computer has a blue screen.
The computer freezes.
The computer shuts off and will not turn back on.
The mouse no longer moves.
• AutoRead errors:
– Software will not open.
– During use of software.
– “Xceed zip” error (shows when closing program).
Note: Sensus Technical Support will not perform desktop
support on PC errors.
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Questions
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Learning Check
16
Question:
1. What does a Report function do?
a) Generates the meter readings to be
transferred to the utility billing software.
b) Reprints the meter reading reports in
AutoRead.
c) Loads the HandHeld device to be read.
d) Clears the route in AutoRead.
Learning Check
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Question:
2. Unread meters from any given route can be
moved and loaded to another route to finish
the reading.
a) True
b) False
Learning Check
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Question:
3. Which of the following is an AutoRead error?
a) The computer has a blue screen.
b) The computer freezes.
c) There is an Access Violation error when
opening AutoRead.
d) There is a User Denied error when opening
AutoRead.
Learning Check
19
Question:
4. What does an Invalid Operation error in
AutoRead mean?
a) The HandHeld is not properly seated in the
charging stand.
b) The route is empty.
c) The AutoRead database has crashed.
d) The function being performed does not
match the status that the function requires.
Additional
Helpful
Hints
Information
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For more information:
• Please refer to your AutoRead 5.63 student
guide.