Transcript NHS e-Referral Service

NHS e-Referral Service
E | [email protected]
W | www.hscic.gov.uk/ers
Introduction
Issued: 11th May 2015 v3.0
Presentation content valid on day of issue
NHS e-Referral Service
The Health and Social Care Information Centre (HSCIC) and NHS
England are jointly committed to ensuring a smooth and efficient
transition from Choose and Book to the new NHS e-Referral Service.
This presentation is designed to show professional users:• how the service will look
• new features that will enhance usability
Information is grouped under specific user role, ie, Referrer, Provider, to
enable users to focus on the parts of the service that they use.
Please be aware that any late changes to screens will be added to the
presentation as they are available.
NHS e-Referral Service - Introduction
•
•
The new, NHS e-Referral Service, will replace Choose and Book.
It will
– 'go live' on June 15th 2015. Choose and Book will be switched off for all
users at 19:00 on Friday 12th June
– focus on transforming the underlying IT solution and safely and securely
migrating data to that solution
– create a new platform to build on in the future
– enable us to speed up future development and delivery of new functionality
– support simpler and faster integration with other IT systems and solutions
(for example, GP Systems and Hospital Patient Administration Systems),
which will benefit both professional users and patients.
•
Whilst the new service, with its more modern look and feel, will appear different,
the functionality remains almost the same. This should ensure that users can
continue to use the service on day one, without the need for re-training.
•
Following a short period of stabilisation, we will enhance the service by making
improvements and introducing new functionality.
NHS e-Referral Service - Support Available
•
•
•
•
•
Pre-transition Webinars, including slide set
E-learning
Usual Local Implementation Manager support
Post-transition calls
National support
– Support will move from Atos to the HSCIC National Service Desk, but end
users should see no difference in the support given.
– First line support should be to contact your local IT Helpdesk; if they cannot
resolve the problem they (or an accredited helpdesk) will contact the HSCIC
National Service Desk.
– Information will be sent out to all Accredited Local Helpdesks in preparation
for this change.
– If users wish to highlight any areas for improvement or need advice
regarding functionality they can contact the NHS e-Referral Service
Business Change Team via a WebForm on the website.
NHS e-Referral Service - General Information
• No changes are required to smartcards. Smartcards and current
roles will allow access to the new service.
• The web address for NHS e-Referral Service is the same as the
address for Choose and Book, being:
– https://nww.ebs.ncrs.nhs.uk
• Integrated systems, ie GP Systems, will automatically connect to
the new service.
• During the weekend of the transition to the new service, all current
and previous referrals will be migrated to the new service. This
means that you will be able to access all referrals from day one.
• The new service supports Internet Explorer 7, 8 and 9, along with
Firefox and Google Chrome.
NHS e-Referral Service – Visual Changes
Whilst there are few changes to the functionality of the
NHS e-Referral Service, the following slides will provide a
taste of the new ‘look and feel’.
Referrers
Here we have a referring
screen, as it is now….
…..and how it will be in
NHS e-Referral Service.
This is the current
Appointment Search
Screen….
…..and how it will be in
NHS e-Referral Service.
Providers
Here we have a typical screen (the Referrals for Review worklist),
as it is now….
…..and how it will be in
NHS e-Referral Service.
Service Definers
Here we have a typical Service
Definer screen, as it is now….
…..and how it will be in
NHS e-Referral Service.
Here we have a Patient Activity
List, as it is now….
…..and how it will be in
NHS e-Referral Service.
• As you can see there is not much difference visually between the two systems
• We hope seeing these reassures you that there is minimal need for training for
most users.
• The rest of this presentation covers areas of notable difference, detailed by
role.
To see the changes to
REFERRING ROLES
click here
To see the changes to
PROVIDER ROLES
click here
To see the changes to the
SERVICE DEFINER ROLE
click here
To see changes to
ALL OTHER ROLES
click here
Other Roles
There have been changes to other roles.
To see how they have been affected click on each heading below.
BMS Admin
Patient Web Application
Commissioner
Information Analyst