Transcript Cairns-RML
A transformational business directly and positively impacting the agri community The power of RML.. A progressive farmer from Madhya Pradesh set up a small dairy to supplement the earnings from the agriculture. He chose the Jersey breed, quite unlikely in the area and set up a shed for 10 cows. The decision was validated when his monthly net profit went to Rs. 30,000. Reuters Market Light published this information to their subscribers through a simple SMS in Hindi: बहादरु स हिं ठाकुर9981827471 ने 10ज ी गायो े डेयरी फार्म खोला।दध ू दे ने की क्षर्ता16लीटर/ददन।जज े शद्ध ु र्न ु ाफा Rs30,000/र्ाह कर्ाया. Bahadur Singh was overwhelmed as he received over 500 calls from farmers in almost every corner of the state. Bahadur Singh was exhausted but satisfied for he had become the role model for hundreds of farmers. -Bahadur Singh Thakur Madhya Pradesh On publishing of News by RML about the achievements in Organic farming and Vermicompost manufacture, a farmer received more than hundred calls from farmers belonging to different parts of Karnataka to know in detail about the practices, few farmers had even visited his farm to know about in person. He was overwhelmed and happy to know about his contribution and service to the farming community - Shivamma organic farmer from Shimoga district in Karnataka. RML SMS informed Maharashtra farmers of one of the best rose farmers and he received over 700 calls to know more about the floriculture that fetches Rs. 100,000 per acre. More than 200 farmers paid visit to his rose farm to get first hand information and knowledge about the floriculture. - D. G. Kathe from Nasik district Consumer Impact Videos Journey so far About RML Impact Assessment The Need…. Nearly 60 percent of the working population makes its living from agriculture By one estimate, a farmer in India gets only 20-25% price of their final produce vis-à-vis 40-50% in the developed world. Lack of timely, unbiased, localized and accurate information Avenues to easily purchase / access this information in an easy to use format High dependency on the middlemen and a patchy network of adhoc information sources What price should I expect for MY crop? When should I harvest and where should I sell MY crop? What is the likely weather condition in MY district? How can I boost MY productivity? Economic and Emotional pain for the farmer Where do I get insurance, loan or the subsidy from? Hence, a need to develop a scalable agri information model that could reach millions of farmers in a cost effective, self sustainable manner while providing for individual farmer level personalization of information. RML’s Journey… 2011 / 2012 • Rapid scale –up 2010 2009 2007 / 2008 2005 / 2006 • The Idea and Research Phase • Seed Funding & Research with hundreds of farmers all over India. • Small scale market trials funding - A small scale service is run in Maharashtra along with running an ethnography study • Launch in Maharashtra in October 2007 – RML was launched as a business • RML launched in Punjab • Launch of RML Direct - RML launches an award-winning first ever card for Microinformation Services designed specifically for the farming community. • Partnership with Idea Cellular • Partnership with Biostadt • Pan India expansion RML expands content operations in 13 states of the country. • Launch of the first crop specific product – RML Potato. • RML wins six awards including The World Business Development Award (WBDA) from the UNDP, ICC and IBLF. • RML Impact validated through studies conducted by various independent organizations like World Bank, USAID, GIZ, LBS • RML crosses the 1 million unique registered consumers mark Journey so far About RML Impact Assessment About RML Impact Assessment Reuters Market Light (RML) is a pioneering, multiaward winning service providing personalized agri information over mobile phones to agri community 1 million unique subscribers estimated 50,000 villages 17 states 600 crop varieties 3,000 weather locations 1,300 markets Service Highlights 8 languages Local content Simple user interface On all telecom operators & handsets 8 About RML Impact Assessment Designed to provide a very easy to use product experience Easy to use product experience 1. Purchase Card 2. Scratch Card 3. Call a toll free number Service Starts 9 About RML Impact Assessment RML creates, aggregates and disseminates best in class agri content Market Prices: • Several hundred on-ground reporters • World class data quality processes Local Weather: • Partnerships with IMD & private players • Cross-validation of weather forecasts Advisory & Intelligence: • In-house experts at state and national level • Partnerships with agri research institutions and universities 10 Fastest and most accurate market prices Accurate local weather forecasts along with weather based advisory Relevant, actionable and easily understandable information Journey so far About RML Impact Assessment About RML Impact Assessment Impact Assessment: Farmer testimonials Crop advisory -“Anilbhai, Badla, Gujarat I grow Cotton and Castor crop. I like RML Crop Advisory. My cotton crop was affected by red spot disease this year. I got a message from RML to spray pesticide to control the problem. On spraying as recommended, my crop recovered. My crop is better due to messages received from RML. I have also benefitted by the prices message that RML sends” Price information - Nathuji Singh Gaud; Khargone .“he was puzzled when cotton prices were low in mid December & he didn’t know whether to hold or sell the crop as the prices were fluctuating. "Then I started getting news from RML that the prices will increase. Its what I was seeking for… he sold 40 quintal of his crop at profit of Rs 76,000 when prices were Rs 6,200/Q. I am so happy with RML news that I extended the services from one month to three months’’ Weather based advisory - “I got message on relative humidity going up to 70%. As a precaution, I put a spray of Rs. 500. My friend did not know this. He lost nearly Rs. 4 lakh of his crop that day.” Agri information - “I received the name and phone number of the local officer to get the seed subsidy. I was able to act on the information immediately.” 12 About RML Impact Assessment Impact Assessment: Farmer testimonials (Gujarat) Raghavji Methabhai, Junagadh, Gujarat I am doing lemon cultivation since last 17 year but was not able to get right/good price for my produce. Since last 1.5 year , I am RML consumer and got tremendous benefit from the market price. Earlier I was selling my produce in local market but after activating RML, I have started getting prices for other market which helps me to decide the market and time to sell my produce. i have got very good profit from getting information related to my crop and thankful to RML. Pravinbhai, Jamnagar, Gujarat I am using RML service since last 3 year. During 1st year , I got it from GGRC. I like this service and recharged 2 times. I got many benefit from RML. I have asked query for wheat and I got 100% result from that. I get all information of cotton and sesame. In sesame I got 17 mann per bigha higher production, which was higher than previous production. This service is useful always. I will be continuing in it. Pravin Singh Chandbha, Surendranagar, Gujarat My cotton crop had infested with Mealy bug and I had got message timely message from RML to control it. By adopting chemicals recommended by RML , I could save INR 2 lakh. I am thankful to RML from providing me timely information. 13 About RML Impact Assessment Impact Assessment: Success Stories.. कक ान र्धु ूदन धाकड़ ने ड्रिप ईररगेशन का उपयोग लह ुन की फ ल पर ककया।उत्पादन 30% बढा।पानी 60%कर् लगा।गुणवत्ता बढी 8120617103. This news generated over 150 calls and 7-8 farmers from Khargone, Dewas and Harda districts traveled to his farm to know more about Drip Irrigation and how it enhances the production and makes economy of water. “This visit of farmers to my farm enhanced my reputation in the village. It’s all because of RML,” said Madhusudan Dhakad. ************* According to P. K. Singh, Chief Agriculture Officer, District Udham Singh Nagar, he received over 70 calls from the farmers when RML informed its subscribers via SMS that subsidy on paddy thresher is available. The officer, who had initially consented to publish his telephone number, was taken aback as the department did not have adequate supply of thresher to meet the farmers demand. He, however, was excited with the power of RML and agreed to share relevant and important information with RML, which would positively impact farmers in the state. 14 About RML Impact Assessment Independent validation of RML impact 5-25% increase in income of RML Subscribers interviewed -ICRIER study 2009 8% increase in price realization for RML subscribers who sold directly to traders -World Bank study 2010 80% farmers changed information sourcing behavior after using RML -USAID study 2011 90% of farmers believed they benefited from RML service, over 80% willing to pay for the same -GIZ funded study 2011 Marketing 7.6% reduction in price dispersion across markets due to availability of RML service -LBS study 2011 15 About RML Impact Assessment Few other recognitions by institutions of excellence in India and around the world… “RML helps farmers get clarity on the prices their produce would fetch, when they should harvest crops and the likely weather conditions besides availability of crop insurance.” “This data suggests that the RML service can significantly increase the availability of price information for farmers” “What we are seeing in RML is the front end of a learning curve where the younger and more progressive farmers are learning to exploit the technology,” “Innovative work of RML in India is spearheading a service where farmers receive information on the price of crops at markets of their choice…” RML recognized at the WEF in Davos - 2010 “RML service was perceived as providing information that was better tailored to the subscriber and was considered easy to access” – ICRIER study (2010) on agri information services Case Studies… Awarded to RML Card as Runner-up in the Private Sector - Agriculture & Allied Activities UNDP awards for achievement of Millennium Development Goals in 2008 and 2010 FT & JustMeans Social Innovation Award in 2010 Mention in Nandan Nilekani's book 'Imagining India' 16 Prof. C.K. Prahalad's path-breaking book "Fortune at the Bottom of the Pyramid" Accenture Report – Masters of Rural India showcases RML as one of the 3 successful rural brands alongside Unilevers and Hero Honda And many more… For more information, please visit www.reutersmarketlight.com 17 For more information, please visit www.reutersmarketlight.com 18 19 About RML Impact Assessment Impact Assessment: Independent USAID – ACDI/VOCA PIKA study – change in information sourcing behavior Preferred sources of information for farmers Before Project intervention After Project intervention Others Agri Extension Officer RML - Mobile service Agri Extension Officer TV & Radio TV & Radio Agri Retailer Agri Retailer Fellow Farmer Fellow Farmer 0 20 40 60 80 0 100 20 40 60 80 More than 90% farmers showed willingness to continue the services Hardoi Unnao Barabanki Sitapur 0% 10% 20% 30% 40% 50% 60% % farmers willing to continue services 20 70% 80% 90% 100% 100 About RML Impact Assessment Impact Assessment: Independent GIZ study – change in information sourcing behavior Preferred sources of information for farmers Normal Information Source Information Source During RML Subscription News News Government Schemes Government Schemes Weather advisory Weather advisory Storage and Post-Harvest Storage and Post-Harvest Market Prices Market Prices Crop advisory Crop advisory Tools Tools 0% 20% 40% 60% 80% 100% Others Trader Kiosks Newspaper TV Radio Mobile SMS 0% 20% 40% 60% 80% 100% Almost 90% farmers showed willingness to continue the services Total Uttarkashi Tehri Nainital Bageshwar Almora 0% 10% 20% 30% 40% 50% Yes No 21 Maybe 60% 70% 80% 90% 100% About RML Impact Assessment Impact Assessment: NABARD IMRB study – highly satisfied consumers Whether would like to continue Yes - 89% Satisfaction No - 11% Extremely Satisfied Recommend to other farmers Somewhat Satisfied Somewhat Dissatisfied Extremely Dissatisfied 22 About RML Impact Assessment Impact Assessment: Few examples of Farmer Surveys – actionable and relevant content Farmer feedback on benefits realized Farmers use various components of RML service as per their needs Content Which Benefited Most Higher productivity 80% 2% Direct savings realized 78% 7% 8% 23% 7% Price benefit accrued Value Perceived Satisfaction 53% 80% 100% 100% Key Insights 100% farmers are satisfied and they took decisions on the basis of RML information 80% farmers fetched higher prices for their produce 78% percent farmers could save their money 80% farmers realized incremental productivity 23 All Content Crop Advisory Market Prices News More than one Content Weather Key Insights Every farmer has been benefitted from RML from one or more content RML Services brought in the behavioral change; farmers are trying new things and calling up RML toll free for additional information