Transcript Slide 1

Current TrendsLearning and
Development Best
Practices
Current Trends
By
Pankaj Kejriwal
ESI International
[email protected]
p
ESI
US Offices
Arlington/Washington D.C.
Chicago
New York
San Francisco
Global Offices
Australia
Canada
Singapore
South Africa
© ESI International, Inc.
2010.
ESI Partners
Japan
South Korea
China
Spain
Germany
Sweden
Poland
Hong Kong
Taiwan
India
United Arab Emirates
New Zealand
United Kingdom
building talent, driving results
Agenda
Learning and
Development Trends
Q&A
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Trends in L&D
• Show The Value Of Training
• Course evaluations immediately post-training,
• Measurement 60 days out and even six months after the training to
substantiate behavior change, and
• Business impact of the learning investment
• Blended Learning At The Point-Of-Need
Learning with just-in-time tools, learning-on-demand, and self-paced
online learning using formal and informal learning platforms
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Trends in L&D
• Competency Mapping and Career Development Plans
• Five Keys to Successful Training Session
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Execute, monitor and measure
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Kirkpatrick’s Training Effectiveness
Approach
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Level 1
Level 2
Level 3
Level 4
Reaction & satisfaction
Knowledge retention
On the job application
Benefit
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Level 1: The traditional
approach . . . .
Level 1 Reaction
Did you enjoy class?
Facility & Food!
7/17/2015
© ESI International, Inc. 2009
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Smile Sheets Turned into Smart
Sheets
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Definitions-Blended Learning
Learning events that combine aspects of
online and face-to-face instruction
Blended Learning “is really the natural
evolution of e-learning into an integrated
program of multiple media types, applied
toward a business problem in an
optimum way, to solve a business
problem”
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Client Need
Delivered Solution
8 customized on-site instructor-led courses
Increase standardization of PM
processes
Customized virtual courses using Adobe
Connect
Incorporate industry best practices
with BP processes
Internal e-learning BP course as pre-work
before the sessions
Increase accessibility for remote
employees (anytime/anywhere)
“Adoption” – include before and post
event activities as part of program
Pre and post course podcasts sent to
participants and managers
Eloqua e-mails with links to podcasts and
other resources
Flash-based videos with voiceover narration
In 2011 — 8 short, online, self-paced modules
using Articulate hosted on BP’s LMS
Quarterly instructor coaching virtual sessions
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Client Need
A customized, comprehensive, role-
based BA and PM performance
improvement program
Global team
Reduced time away from work
Multiple touch points
Emphasis on performance
improvement
Delivered Solution
34 ILT courses for more than 1,500
participants
Partnered with Bank of America to develop
competency/curriculum maps
Co-hosted several webinars to discuss new
roles and responsibilities and training
resources available
Attended an L& D training fair to explain
ESI’s program
Webinars (pre-recorded and live)
Virtual PLMC using Live Meeting
New-hire customized workshop that
contained YouTube skits
Bank of America – Virtual PMConnections
(LeRoy)
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Learning Reinforcement
Why?
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75% of new learning is lost within 3 months without reinforcement.
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If delegates don’t start to use their new knowledge, skills and tools,
how can the desired change be achieved
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Competency base
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Competency Mapping and Career
Development Plans
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Developing your own―5
Steps to Success
Define your project categories
Identify the key competencies for
each project category
Assess your PMs against the
competencies
Identify, design, and implement
appropriate “interventions”
Execute, monitor and measure
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building talent, driving results
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Your
Questions
Answered
5 Keys to Program Success
Management Involvement
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Senior Management buy in key to success
Install Leader Workshop & Executive Workshop
Program Relevance
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Post course level 3 survey/ barriers to implementation
Instructor Readiness pack and Designated instructor team
Analysis of feedback and recommendations – language, tools
Program Results
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Metrics established and documented
Client Review Meeting
MyEsi and post course assessment & survey
Internal Marketing
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Brochure
Webinar schedule
Operational Excellence
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Logistical support – venues, equipment
Uptake and optimising attendees
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Your
Questions
Answered
The Learning Process
The Learning Model
Assess
Learn
Reinforce/Validate
Time
The LM is a Learning
Process for an
Individual Student
which Includes…
PMAppraise
Assessing Baseline
Knowledge & Skills
Assessment
Best Practices
Focus Questions
PM360
K&P Survey
Delivering Learning
Classroom
eT, Virtual, Blended
Action Plans
SoPMA
Course Tools
Reinforcing Training
PMessentials
Audits & Champions
Post Assessment
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Validating Knowledge
Gains
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Questions?
www.esi-intl.com
www.esi-intl.co.in
www.esi-intl.com.sg