Transcript Maintaining STAR Quality

Maintaining
STAR Quality
M
AGENDA





M
Introductions
Recertification Deficiencies
Review VPP Benefits & Principles
Breakout Sessions
Developing a Strategy
Introductions
Name
 Company
 Star Status
 Union / Non-union
 Next Certification (months)
 What is your key take-a-way?

Note: This is an interactive session!
M
What is VPP STAR?
A program that recognizes worksites
that have achieved &
are maintaining
excellence in worker safety & health
protection through cooperation with &
among labor, management, & government
D
Are we Maintaining?
• Since last certification have you
seen:
– Roller Coaster performance
– Change in management
– Expansion
– Reduction in Force (RIF)
– Loss of focus
– Economic impact
– Lost momentum
D
What is OSHA seeing!
D
Management Commitment
(Recertification findings)
•
•
•
•
•
Change of management personnel??
Redirection of priorities (production vs. safety)
Less time spent on Safety/VPP
Less resources for safety ($$)
Less management knowledgeable
about safety & health/ VPP process
• New company owners, do they care?
M
Employee Involvement
(Recertification findings)
• Less employees involved in all aspect
of VPP evaluation (open to close!)
• There must be 3 meaningful ways for
employees to participate
– If you eliminate one means of participation, you must come up
with another
• New employees not knowledgeable
of VPP or elements
• LTA follow-up with employee
suggestions or reports of hazards
M
Worksite Analysis
(Recertification findings)
• Site no longer performs monthly
inspections or ensures a quarterly
coverage of entire site.
• New equipment, process or chemicals and
no new IH sampling
• New process no JSA/JHA
• New equipment and no specific LOTO
procedures
• Analyze new equipment for safety prior to
purchase (ie- machine guarding)
M
Hazard Prevention and
Control (Recertification findings)
• Site not following the hierarchy of
controls
• Emergency drills not held annually
• First Aid/CPR responders must be on
all shifts
• Inadequate contractor safety
program
M
Safety & Health Training
(Recertification findings)
• Inadequate training for new hires
• Inadequate training for temporary
employees
• Lack of Knowledge of VPP
• Lack of hazard recognition skills as
evidenced by numerous hazards
noted on walkthroughs
M
Again, Are we Maintaining?
• Since last certification have you
seen:
– Roller Coaster performance
– Change in management
– Expansion
– Reduction in Force (RIF)
– Loss of focus
– Economic impact
– Lost momentum
M
What are we going to do?
Get Back to Basics!
You did it before!
Courage & Conviction
Motivate, Inspire, Believe
Integrity, Honesty
Accountability
D
Why VPP?
• Creates Effective Management Tools
– process to incorporate safety at facilities
• Strengthens Cooperative Relationships
– networking between facilities and OSHA
• Increases Networking Resources
• Works Toward Enhancing Labor &
Management Relations
– improves dialogue
M
Who Benefits?
• Workers – fewer injuries/illnesses/lost
restricted cases, safer work environment
• Unions – labor management cooperation sets
tone for improved cooperation in other areas
• Employers – lower work related cost, increased
moral and productivity
• Industry – partnership with employees & OSHA
• OSHA – establish cooperative relationships,
M
VPP Principles
• Voluntarism
• Cooperation
• A Management System Approach
• Model Worksites for Safety & Health
• Continuous Improvement
• Employee and Employer Rights
M
Categories of Participation
• Star Programs –
are self-sufficient in identifying & controlling
workplace hazards
• Merit Programs –
show willingness, commitment & ability to
achieve site-specific goals
• Star Demonstration Programs –
show star quality safety & health management
systems that differs from the VPP module
M
Why a strong Safety Culture?
It has been observed at the OSHA VPP sites
that developing strong safety cultures have
the single greatest impact on
Accident Reduction
It is for this single reason that developing
these cultures should be top priority for all
Managers and Supervisors
M
M
Why a strong Safety Culture?
Have you conducted any Culture scans?
This will tell you what you already know.. And
what you may not know…
M
Breakout Sessions
Four Elements of VPP
• Management Leadership &
Employee Involvement
• Worksite Analysis
• Hazard Prevention & Control
• Safety & Health training
D
Management Leadership
Name some items you can use
as a measurement tool
to determine how you are doing on
management leadership
M
Employee Involvement
How many ways can you get your
employees involved in VPP?
How do you measure your
level of employee involvement?
Employee Involvement
How many ways can you get your
employees involved in VPP?
How do you measure your
level of employee involvement?
Worksite Analysis
How many different ways
can you conduct worksite analysis?
What tools do you have to measure
the effectiveness of your worksite
systems & activities?
M
Hazard Prevention and Control
Name some items you can
use as a measurement tool
to determine how well you are
preventing, eliminating, controlling
hazards at your facility
M
Safety & Health Training
What training techniques are
you using and are they working?
What can you do better in the
overall training process?
How can you measure
your training success?
M
Breakout Sessions
Reports
Management Leadership
Name some items you can use
as a measurement tool
to determine how you are doing on
management leadership
M
Management Leadership
• Establish communication
• Maintaining a written system
• Identifying roles responsibilities
• Accountability
• Providing Resources
• Setting an Example
• Provide safety & health protection
• Conducting system evaluations
• Training
M
Good Management Leadership
HAS:
•
•
•
•
•
•
M
Commitment at all levels
Leading by example
Clear goals and objectives
Hold reports accountable
Provide adequate resources
Reality of work activities
Employee Involvement
How many ways can you get your
employees involved in VPP?
How do you measure your
level of employee involvement?
Employee Involvement
• Right to notify & being involved in the solution
•
•
•
•
•
•
•
M
Safety & Health training of other employees
Analysis of job/process hazards
Participating in audits
Ad hoc S&H problem-solving groups.
Employee improvement suggestion programs
Safety observers
Attending OSHA conferences
Worksite Analysis
How many different ways
can you conduct worksite analysis?
What tools do you have to measure
the effectiveness of your worksite
systems & activities?
M
Worksite Analysis
•
•
•
•
•
•
•
•
•
M
Results of site inspections
Number & type of employees
Suggestions and complaints
Industrial hygiene monitoring
Medical surveillance results
Minutes of Safety and Health meetings
Accident & near-miss reporting&
Incident investigations
Written Safety practices
Hazard Prevention and Control
Name some items you can
use as a measurement tool
to determine how well you are
preventing, eliminating, controlling
hazards at your facility
Hazard Prevention and Control
•
•
•
•
•
•
•
•
•
M
Follow-up data on site inspections
Tracking safety
Employee suggestions, complaints, etc
Results from IH monitoring & medical
Results in incident investigations
Near miss / injury reporting follow-up
Review of job hazard analyses
Review of written safety / policy procedures
Hazard Assessments
Safety & Health Training
What training techniques are
you using and are they working?
What can you do better in the
overall training process?
How can you measure
your training success?
M
Safety & Health Training
•
•
•
•
•
•
•
M
New employee training documentation
Knowledge verification process
Group or shift safety meeting minutes
Accurate employee training records
Effective Safety & Health procedures training
Personal Protective Equipment training
Qualified train the trainers
Developing your Strategy
Developing Your Strategy
Do your own audit or call a mentor!
•Build a reporting tracking system
– Access or sequel database
– include all safety & health information
• Capture everything
– site inspections, incidents, audits, etc..
– employee recommendations
M
Developing Your Strategy
• Mentoring (What is it, who do I call?)
• When do you call OSHA for a
recertification date
• Can I ask who is coming?
• I heard there were changes to the audit?
Back to Basics!
M
Developing Your Strategy
• Take a day to analyze – Off-site?
• Create reports to include
– Communicate your findings..
– Teach others
– Create action plans from the data
– Trending data by department, type etc..
Here is my example..
M
Conditions at time of Injury
16
16
14
12
# of Injuries
10
16
16
16
15
13
11
11
11
9
N
o
P
r
o
c
11
8
6
4
7
L
T
A
2
0
Note: Data taken from injury reports & interviews
M
Experience
Time in Position
70%
60%
50%
40%
30%
Accident
Rate
20%
10%
0%
1-3 years
Time in Posistion
4 - 5 years
6 - 10 years
Poly. (Time in Posistion)
Stage 1
Stage 2
Stage 3
Anxiety
Maximum
Hazard Recognition
and Response
Habituation
Concern
Knowledge
and skills
Hazard
Recognition
and Response
Rookie
Veteran
TASK FAMILIARIZATION
M
Developing Your Tools
• Change Curve
• Subject Matter experts
• Leadership Commitments
• 10 Absolutes of Safety?
• New hire training system?
M
Developing Your Strategy
• Capture significant changes
• Train a core group of VPP “experts”
• Conduct annual self evaluation
• Use OSHA on site review process
• Evaluations performance based
• Be visible & accessible to employees
• Attend OSHA Conferences & share
• Educate your employees on VPP
• Create a timeline
M
Onsite Review
• Interviews
• Site walk down
• Documentation review
• Lunch Time
• 90 Day items
• Daily open and close
M
Summary of Strategy
• Maintain documentation
• Build a tracking system
• Establish systems for data collection
• Train a team on VPP “experts”
• Use your onsite annual evaluation
• Educate your employees
• Don’t forget the transfers
M
"There can be no work more rewarding
and no job more fulfilling than helping
to protect the lives and well-being of
the working men and women who keep
our nation strong. We can make a
difference and we will."
John L. Henshaw, Assistant Secretary of
Labor for Occupational Safety and Health
M
The key to your success is
• Networking
• Using Best Practices
• Courage to try new things
• Truly believing
• Relentless attitude
• OSHA & VPPPA & Partnerships
M
Maintaining
STAR Quality
M