Transcript ISE Cards
ISE Cards Issuing Office Tutorial First in Student Discounts Worldwide 1 Welcome We have tried to create a simple overview about the ISE Card to help you to reach a better understanding about what the ISE Card is and how it can help students, faculty members or youths who are planning to travel or study abroad. We hope you enjoy the presentation and look forward to welcoming you as a new ISE Expert! First in Student Discounts Worldwide 2 What is an ISE Card? ISE stands for International Student Exchange. Even though “student” is in the name, there are three versions of the ISE Card. One is for faculty members, one is for students and one is for youths. Faculty and Student cards are issued to those under the age of 65 and Youth cards are for those between the age of 12 and 26. The ISE Card was created as a way to help those who were traveling to be able to save some money by receiving special discounted rates at overseas locations simply by presenting their card. Eventually these benefits grew to include an emergency hotline as well as airline bankruptcy protection. The best description of an ISE Card is as an International ID that is recognized worldwide and comes with all of the above benefits. ISE Cards are currently being issued in over 50 countries worldwide. First in Student Discounts Worldwide 3 Overview To begin, we will highlight some of the pieces that contribute to making the ISE Card one of the best International ID Cards in the world… ISE Discounts Evacuation Assistance ISE Contributions First in Student Discounts Worldwide Travel Assistance Emergency Hotline Discount Guarantee Airline Bankruptcy Protection ISE Validity Issuing office support 4 ISE Discounts ISE Cardholders are eligible to receive amazing discounts at a wide variety of international locations! A complete listing may be found at: www.isecard.com Some highlighted ISE discounts: 50% off on ALL major sites in Egypt including the Pyramids, Abu Simbel and the Egyptian Museum! Special rates for a one-way pass on the Eurostar train that runs underneath the English Channel connecting France and England! 50% off on all long-haul rail journeys throughout Australia! First in Student Discounts Worldwide 5 Travel Assistance Each ISE Cardholder automatically receives the following benefits from europ assistance: Reimbursement for up to $100 per incident of each ISE Cardholder’s medical insurance deductible with a total of $2,000 available for the duration of the ISE Card’s validity. Medical Referrals in the event an emergency occurs during a trip that requires urgent medical advice to obtain the names of local qualified doctors who can assist the student in their native language. Emergency evacuation options so that students can choose the most economical way to get back home should there be an accident or sudden illness with no adequate medical facilities in the area where they are traveling. Arrangements for repatriation under medical supervision, should an ISE Cardholder need to be moved to a facility nearer to their permanent residence after being stabilized. All of the above benefits are available to ISE Cardholders as soon as they travel outside of their country of residence, anywhere, any time. First in Student Discounts Worldwide 6 Emergency Hotline First in Student Discounts Worldwide Each ISE Cardholder has access to a 24-hour, toll-free emergency hotline that may be called from anywhere in the world. The hotline number is found on the back of each ISE Card, and 24 different languages are spoken by the europ assistance representatives, so foreign cardholders can speak to someone in their native language. The phone line may be used for travel assistance needs as well as medical and legal emergencies. 7 Discount Guarantee ISE guarantees all of its discounts. If ISE Cardholders do not receive a discount at a location listed on the ISE website, they will receive double their money-back. Therefore, cardholders can feel confident that ISE stands behind its reputation and will do whatever it can to try to make their travel experience a pleasant one. First in Student Discounts Worldwide 8 Airline Bankruptcy Protection Each ISE Cardholder automatically receives up to US$2,000 in airline bankruptcy protection. If an airline goes bankrupt and a cardholder is left stranded, all they need to do is call the hotline number and they will be able to use as much of the US$2,000 as they need in order to make other arrangements to get back home. First in Student Discounts Worldwide 9 ISE Contributions ISE is dedicated to increasing student awareness about the world and the plights of those living in situations less fortunate than their own. That is why ISE supports UNICEF. For every dollar that is contributed by our cardholders to help a child, ISE Cards matches that amount and adds two dollars more. First in Student Discounts Worldwide 10 ISE Validity First in Student Discounts Worldwide Each ISE Card is valid for one full year from the date of purchase. All ISE Cards must be “activated” after being issued in order to be valid. Cardholders or issuing offices may go to: www.isecard.com and click on “Activate your ISE Card” to fill out the online form. ISE Cardholders with cards that have not been activated may not receive all of the benefits that come with their ISE Card. 11 Issuing Office Support ISE offers continual support to all of its issuing offices. If there is ever a question or concern, we welcome you to write us at: [email protected] and we will get back to you promptly. In the next section we will cover the following topics in more detail: Issuing ISE Cards Online resources for agents How to add discounts First in Student Discounts Worldwide 12 Issuing ISE Cards Five important points to remember: ISE Cards must only be issued to those who can prove their student, faculty or youth status. When you make a mistake on a card, keep it and send it back to the ISE Head office for credit. Don’t give cardholders a blank card. They can add their photo-that’s it! Sell ISE Cards in any way you like…in a package, individually, or give them away as a promotion! There is a minimum order of 50 cards. Orders can be placed by either calling the Head office, writing an e-mail, or filling out an order form at: http://isecard.com/agentresources/order/agents/index.html First in Student Discounts Worldwide 13 Issuing ISE Cards And just a few more points….. The ISE Card normally retails for $25.00 US but you can sell it for whatever amount you like. The difference between Student and Youth cards is that Student cards can be issued to anyone who is a full-time or part-time student under the age of 65 include anybody under the age of 65 and Youths must be between the age of 12 and 26. When describing the ISE Card, it’s best if you mention that it is an International ID Card in addition to all of its other benefits. First in Student Discounts Worldwide 14 Making Card Assembly Easier Print ISE Cards using LaserJet printer Fargo PVC Printer (DTC300 series) Individual sheets provided by ISE enable you to print ISE Cards directly on an office LaserJet printer These printers can print information directly onto the plastic of the ISE Card. ISE Card information can be easily typed into a template available at the following link: http://www.isecard.com/printcards/single/i ndex.php Two versions are available, The Monochrome Printer (#44050) and the Base Model Printer (#44000). Base Model: Prints in full color, including digital photographs. Monochrome Model: Prints only in black, but is slightly cheaper to maintain since black ink ribbons cost less. Photos may still be placed on the card and covered with clear plastic laminate. ISE Card information can be easily typed into a template available at the following link: http://www.isecard.com/printcards/single/i ndex.php Fargo printers can be ordered through ISE Cards at a preferential rate: [email protected] Also go to: The Laser printer must be able to print on A4 size paper Once each ISE Card is printed, the sticker may be peeled-up and placed on the hard plastic backing that is provided. Photos can be added electronically or manually . A clear plastic laminate is available to complete the card. First in Student Discounts Worldwide www.isecard.com/agentresources/cardprinters/ index.html for more information 15 Online Resources for Agents For downloadable images of the ISE Card, ISE logo, posters, brochures, marketing photos, ISE wallpaper, decals, banner images, and ISE stationary, remember the following website: www.isecard.com/agentresources/artwork First in Student Discounts Worldwide 16 How to Add Discounts If you want to increase the number of ISE discounts in your area, get involved by telling your favorite restaurant, café, or local museum about us! We will list any location free of charge on the ISE website, and the discount can be any amount. To sign-up, all they have to do is fill-out an online form at: www.isecard.com/worldsignup First in Student Discounts Worldwide 17 Face of ISE contest Every year, ISE holds a contest in which students may send-in their photo in hopes of being selected as the ISE Model for that year Photos are e-mailed to the ISE Head office and must be in the proper format as the photo that wins will be the photo that is used. The winner will receive a free ISE Card as well as a complimentary round-trip airline ticket anywhere within their part of the world. For additional information, go to: www.isecard.com First in Student Discounts Worldwide 18 Why do I need an ISE Card? This is a question that we receive quite often. Below are a couple of possible answers: “The ISE Card is an internationally recognized ID Card that clearly shows Student, Faculty or Youth status. This can be beneficial when traveling to foreign countries where any identification you may have in your native language might not be accepted or recognized as a legitimate ID.” “The ISE Card identifies you as an international traveler. In addition, you will have all of the benefits of the travel assistance, airline bankruptcy protection, and 24-hour toll free hotline.” First in Student Discounts Worldwide 19 Thank you for taking the time to view our presentation. Feel free to use it as a reference for when you take the ISE Questionnaire. We hope that you now have a basic understanding of what the benefits of the ISE Card are and we wish you the best of luck and welcome you as an official ISE issuing agent! Please click on the following link to begin the Questionnaire: http://www.isecard.com/agentresources/specialisttest/ First in Student Discounts Worldwide 20 ISE Contact Information International Student Exchange Cards, Inc. 11043 N. Saint Andrew’s Way Scottsdale, Arizona 85254 USA Phone: 1-800-255-8000 (toll-free within USA) 480-951-1177 (calls outside of USA) Fax: 480-951-1216 E-mail: [email protected] Website: www.isecard.com First in Student Discounts Worldwide 21