Transcript Slide 1
Module 11 of the series for Group Leaders NEXT 1 11 About this self tutoring module This interactive module is based on the New Zealand publication called “ An Operating Guide for Managing a Scout Group”. These interactive modules may be downloaded free of charge from this website: region1.scouts.org.nz/ It is designed for Group Leaders who are unable to attend a training course, or who prefer to learn at their own pace at home. Note: Click the BACK and NEXT buttons to navigate through the module. BACK NEXT 2 11 What are the typical issues There are some issues that are common to many Scout Groups. If you are unlucky, you may encounter some of the uncommon ones, but we all hope not. To be quite candid, uncommon issues are usually common issues left to fester until they explode. There is an old saying that “A stitch in time saves nine”, meaning quick action now will save much greater remedial action later. That also applies to human relationships and of course, Scout Groups. BACK Typical issues in Scout Groups • Not observing Scout standards and the Scout Code of Conduct. • Relationship breakdowns / affairs. • Verbal abuse of children or adults. • Dishonesty. • Substance abuse. • Unreliability. • Poor timekeeping. • Not supporting the leader team. NEXT 3 11 Scouting Standards What are the Scouting standards? Here they are: 1. The Scout Promise 2. The Scout Law 3. The Code of Conduct 4. The Duty of Care And do you know the good thing about these? When your Leaders signed their ‘Warrant Application’, they agreed to observe these standards. And we know they are aware of them because you took them through the “Introduction to Scouting” booklet where these are all explained. Right ? BACK If you have a need to ‘have a chat’ with a leader over an issue and they have completed the “Introduction to Scouting” session, you could try this approach: “Jim, I am quite concerned about the way you use inappropriate language when speaking to the Scouts. Do you remember how this sits in relation to the ‘Code of Conduct’ you agreed to when you joined as a Leader?” Most times you will get an apology and hopefully a change of attitude. NEXT 4 11 Who do we involve for guidance? Who do we involve when a serious issue arises? 1. Initially the Group Leader deals with issues as they arise. 2. If the issue is thought to be serious enough to involve dismissal, the Zone Leader is involved and advice is sought. 3. If there is concern about the possible outcome or if dismissal is a possibility, the Regional Development Manager is involved as they may have knowledge of similar issues that could be helpful. 4. If the issue is likely to impact on the Movement as a whole, and dismissal is thought to be necessary, the National Service Centre is involved. BACK There is a flow chart on the next two pages that may be helpful. NEXT 5 11 Disciplinary process Part 1 BACK NEXT 6 11 Disciplinary process Part 2 Click here to download the flow chart in A4 page size. BACK Please note: If there is the potential for a written warning or dismissal, the Group Leader must discuss the issue with the Zone Leader or an appropriate Zone Team member. It is the Zone Leader who escalates the issue to Region. The Regional Development Manager escalates it to the National Development Manager. NEXT 7 11 Documenting the issue This is really critical if things escalate and senior members of Scouting have to get involved. Always keep diary notes of incidents involving discipline where a warning or dismissal is a possible outcome. Keep it factual. • ‘A’ said or did, • ‘B’ said or did, • ‘A’ then said or did, • ‘B’ then said or did, Avoid taking sides in the early stages until you have all the facts. BACK Once you have the facts, decide if you are going to handle it, or if you are going to consult the Zone Team for advice and guidance. Don’t hesitate to consult the Zone Team as they are there to support and guide you. That is the reason for their existence. Always err on the side of caution and seek help if in doubt. NEXT 8 11 Options for disciplinary issues Firstly, you must understand that a Group Leader can only suspend or dismiss a leader when: 1. the process on the flow chart has been followed, and 2. approval has been gained from the National Service Centre through the RDM and Zone Leader. The following may be viable options for issues that don’t warrant dismissal: 1. Mentoring with reference to the Duty of Care, Code of Conduct or Promise and Law. 2. Relocation to another section which is a more comfortable fit with the leader. BACK 3. Relocation to another Group if relationship breakdowns or ‘affairs’ are involved. 4. Training, if it has not been done, so that the leader has a better understanding of what is required 5. Re-training, but only if there is an obvious lack of understanding or knowledge. Do not push re-training if there is an attitude problem. That has to be dealt with by disciplinary action. 6. Verbal warning 7. Written warning NEXT 9 11 Check your understanding Click what you believe is the correct statement 1. You want to impress on your leaders the need to be aware of the Scout standards. Where will you find them? 2. You are really concerned about a leader issue in the Group and need advice. Who can you go to? 3. You are concerned about the behaviour of a leader in your Group and feel strongly that the warrant should be cancelled. What can you do? BACK Listed under Scout Policies in the Rule Book. They are part of the Scout Promise and Law, Code of Conduct and Duty of Care documents. The Zone leader or a member of the Zone Team in the first instance. Someone you feel you can rely on to give you good advice and guidance. List the facts in writing and discuss them with the Zone Leader. Then recommend the warrant be cancelled and seek approval to do so. Suspend the Leader pending an investigation, and then cancellation of the warrant if the facts support it. NEXT 10 11 This module is now complete Congratulations. You have completed the Group Leaders training module 11 Please click on this link and advise the Zone Training Leader. BACK The modules in this series are: • GLs Support – 1. Scouts is a value based organisation • GLs Support - 2. The Group, the committee, the AGM and you • GLs Support - 3. Recruiting and inducting adult volunteers • GLs Support - 4. Supporting your Group team • GLs Support - 5. Leading by example • GLs Support - 6. You are not alone • GLs Support - 7. Communicating effectively • GLs Support - 8. Planning and development • GLs Support - 9. Protecting SCOUTS assets • GLs Support – 10 Safety of Youth and Leaders • GLs Support - 11 Dealing with difficult situations • GLs Support - 12 Section Organisation EXIT 11 Correct !!! Well done, you understand SCOUTS approach on this. BACK 12 Sorry !!! This is not the correct answer. The Scout standards as such, are found in the Scout Promise and Law, Code of Conduct and Duty of Care. BACK 13 Sorry !!! Not a good idea. Having someone you can rely on is indeed fortunate, but if there is a problem brewing, the Zone Leader needs to know about it and help you put a plan of action in place that conforms to the rules and policies of the Scout Movement. BACK 14 Sorry !!! Group Leaders do not have the authority to suspend leaders. Such an action must be approved by the National Service Centre. Experience shows that in many cases, suspending a leader leads to a court case and significant expense for the Movement. This could have been avoided by systematically following the correct process and involving the Zone Leader, and the Regional Development Manager immediately. BACK 15