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Relief Item Tracking
Application (RITA)
1. Cargo Tracking System Scope
2. Role of a Cargo Tracking System
3. History of the Log. Cluster’s Cargo
Tracking Systems
4. RITA Overview
5. What Next?
1. Cargo Tracking System
Scope
Cargo Tracking System Scope
Scope
CMR
Order
UNHRD
Initial
Delivery
Point
WMS
Service Level Agreement
Consolidation &
Loading Point
Final
Delivery
Point
No tracking currently available
Bilateral - NFI
Log. Cluster Tracking Systems
Emergency - NFI
COMPAS
Special Operation
Physical Cargo
Beneficiaries
Transport / Storage services
Scope of Tracking
Region of emergency
WFP – Food + Support Equip.
Cargo Tracking System Scope
CMR
Order
UNHRD
Initial
Delivery
Point
WMS
Service Level Agreement
Consolidation &
Loading Point
Final
Delivery
Point
Bilateral - NFI
Emergency - NFI
COMPAS
Site /Job-Function Scope
Beneficiaries
No tracking currently available
Log. Cluster Tracking Systems
WFP – Food + Support Equip.
Special Operation
Physical Cargo
Goods Transfer
Send Receipt
Note
Customer
CMR
Request
Goods
Receipt Note
CMR Management
(CMR)
Dispatch
Cargo Departure
Recorded
(Waybill)
Goods Out
Goods In
Warehouse
Function
Tracking &
Reports
Operator
Receive
Cargo Arrival
Recorded
(Waybill)
CMR
Tracking
The Warehouse function
receives and records the
physical stock entering
the warehouse, either be
from an external source
(i.e., a customer), or
forwarded from another
hub.
Goods Exit
Goods Enter
Event
Warehouse (Receiving)
Goods Stored
Warehouse
Tracking
Dispatch
Plans cargo loads, optimises
resources and loads the vehicles
Logistics Cluster
Scope of Service
Dispatch
Tracking
Translates the physical
movement of stock into
information.
2. Role of a Cargo Tracking
System
Role of a Tracking System
A Management System takes information and will help make
decisions that need to be carried out by people.
Cargo Tracking Systems
For example:
• A Warehouse Management system will decide where
goods are to be stored;
ARE NOT
• An Inventory Management system will decide when to
order;
Management Systems!
• A Dispatch Management system will decide which vehicles
to use; what to load; and when to send.
Role of a Tracking System
A Cargo Tracking System
records and reports
Tracking information
The Logistics Cluster uses Cargo Tracking Systems to record
information for two main reasons:
• Reporting of commodities transported/stored (what has
been moved) for management and historical reporting
• To provide customer service (where are my goods)
Role of a Tracking System
Tracking Systems can also assist in the day-to-day running of a site:
• Match incoming cargo to a Request Number (on the basis of
Waybill)
• Allow the warehouse to accurately anticipate arrivals
• Verify the accuracy of CMRs against actual receipts
• Reduce the amount of administrative interaction with clients by
allowing information to be accessed electronically
3. History of the different
Cargo Tracking Systems
Cargo Tracking System History
1. Excel Spreadsheets
Used in multiple operations. Quick to build BUT
•
•
•
cannot be easily shared, consolidated or reported upon.
no inherent error checking
cannot support information workflow (notification, ..)
2. Joint Supply Tracking (JST)
MS Access, used in Lebanon (2006); Mozambique (2007) and Myanmar (2008).
Provided basic tracking and reporting functions BUT
•
•
•
no detailed cargo movement
no customs documentation created
not multi-user, no online, and technical issues with MS-Access
3. RITA Proof of concept/Pilot - (Logistics Cluster Tracking Tool (LCTT))
MS Access. Designed as a prototype of RITA, implemented in Haiti (2010)
•
•
•
Revision of full data/info architecture in the tool
Supports detailed cargo tracking, including automatic email notification; and generates customs
documentation.
First system to retain information between projects, allowing cross-project comparisons to be made
Cargo Tracking System History
4. Relief Item Tracking Application (RITA)
Key elements (business logic, processes) being fine tuned in the Haiti deployment before
being incorporated into RITA.
Key Features
•
Data Ownership:
•
Clients can submit requests online, to be then validated and approved by an
operator. (use of Wizards to simplify complex data-entry – particularly around multi-part kits (medical kits,
etc). )
•
Ownership (and responsibility) of the data remains with the client,
(encouraging better
information – the more detailed the data entered by the client, the more detailed their tracking can be.)
•
Online/Offline Access:
•
Able to operate offline in situations where there is little/no bandwidth.
•
Near Real-time Tracking:
•
Near real-time tracking of goods by individual shipment or for a given organisation)
•
Platform for RITA
•
Independent from Operating System
•
Developed as Open Source
4. RITA Overview
RITA Overview
Log-in
New request match Cargo
Movement request (CMR) form
1.
The client logs in and creates or edits a request.
2.
Once complete, they Submit that request for approval to the RITA operator.
3.
The submitted request becomes visible to the RITA operator, where it can be
checked for completeness and adherence to the SOPs.
•
If there is a problem, the operator will Reject the request, along with an explanatory
note as to why the request was rejected.
•
If there are no issued the operator will Approve the request.
4.
If the client’s request is Rejected, the client can view the comments explaining
reasons for the rejection. The client can then decide to either Cancel the request;
or make the suggested alterations, and re-Submit.
5.
If their request is Approved, the client will be able to track the location and status
of their goods online.
RITA Overview
Operator Main Menu
Tracking: Create, edit and
manage Storage and
Movement Requests
Each menu options
corresponds to a key job
function…
Receiving: Approve/Reject
customer order; Receive
cargo from other Sites
Dispatching: Release cargo
to the Client; Send cargo to
other Sites
RITA Operator
access
Goods Transfer
Send Receipt
Note
Customer
Goods Exit
Goods Enter
CMR
Request
Event
Receive
CMR Management
(CMR)
Goods In
Warehouse
Function
Goods
Receipt Note
Operator
Cargo Arrival
Recorded
(Waybill)
CMR
Tracking
Tracking &
Reports
Dispatch
Cargo Departure
Recorded
(Waybill)
Goods Out
Goods Stored
Warehouse
Tracking
Logistics Cluster
Scope of Service
Dispatch
RITA Overview
Request Management
Result List:
Requests
matching the
selection criteria
Viewpoint: Job-function to
be accomplished
Filtering: Select a range of
requests based on
selection criteria
RITA Overview
Request Management
Request
Identification
Request status,
priority & internal
comments
Consignor & consignee
Entry into the log. Cluster system.
Intended Movement/Storage details.
There are the ways cargo can enter the tracking system:
1. Goods will be picked up from
Note
the
that
client/supplier
the actual movements
site
will be defined when the cargo
2. Goods will be delivered to is
thedispatched
Cluster’s warehouse
to the next destination.
3. Goods will be transhipped from another country into an
airport or seaport.
Request line summary
RITA Overview
Line Item Definition
Bundles
(What
the
transporter
will
see)
Minimum
Logistics
Units
(What
the
warehouse
will
see)
Packaging
&units
handling
flags
Defines
Product
Standard
Accounting
whether
code,
nomenclature
as
the
known
(What
item
used
the
to
is
the
a
beneficiaries
Multi-part
for
owner
standardised
kitwill
(medical
see)
reporting
kits,
into
etc;
product
or standard
families
item
Individual
Description
lines
of
the
may
cargo
have
being
a(MLU)
different
transported
priority
to
the overall
Request
Tracking System Overview
Reporting
1. Operational Reports
2. Management Reports
3. Public Reports
Tracking System Overview
Sample reporting (public)
Haiti Dashboard – Automatic
and Dynamic
Manually updated
– PDF/Excell
6. What Next?
What Next?
What Next?
• The initial stages of RITA are nearing completion (end April)
• Production data from Haiti is being imported into RITA
• Internet reporting is partially available (test)
• Field test is planned for May-June 2010