Transcript Membership - LAMBRA - Louisiana-Mississippi Bicycle Racing

USA Cycling Online Event Solution
Use of USA Cycling’s Event Solution
No permit fee upfront
Duplicate an event
Request Hired/Non-Hired Auto
Registration check against
rider’s license information
Sell one-day licenses online
Request funds to be paid by
check
Download reports, start lists &
online registration statistics
Complete post-event checkout online
Post-event payment deducted
from account
Use funds to sanction another
event
Without the complete online event solution…
Online permit – with permit
fee upfront
Additional $25 processing fee
for paper permits
No auto cross check of rider’s
information
Selling of all one-day licenses
onsite
More paperwork onsite
Online Registration Program Timeline & Update
 Development of online & onsite registration system for nationals
(Jan – July 2010 )
 Two Test events
o February 2010
o April 2010
 First USA Cycling National – Collegiate Road (May)
 Almost 10,000 rider registrations for 12 USA Cycling National
Championships (cyclocross on-going)
 Online registration programming for all other USA Cycling
events (August – ongoing)
 Online post-event check-out programming (August – ongoing)
Online Registration Program Timeline & Update
 Beta Test I – internal staff (September – ongoing)
 Beta Test II with promoters (October – ongoing)
o Erik Anderson, Washington
o Mark Guthart, Iowa
o Eric Smith, California
o Barry Owen, Colorado
o Andrew Ruggles, Minnesota
o Dan Alms, Minnesota
o Bryan Leuenberger, Texas
o Nick Rebhuhn, Washington
o Douglas Long, Missouri
o Michael Delaney, Minnesota
o Tim Hall, Tennessee
 Two Feedback & Follow Up Conference Call with Promoters
Online Registration Program Timeline & Update
 December 1st launch to all promoters
 Test server will remain available for any promoters wanting to try out
the system (great for ongoing training & education)
 Monthly training & education webinars (online permitting,
registration & post-event check out)
o
o
o
Wednesday, November 10th
Tuesday, November 16th
Tuesday, November 30th
 Feed back processes (ex. promoter surveys, rider surveys, etc..)
Online Permitting & Event Registration
Matt Keith, Lead Programmer
Online Post-event Check-out
- Heather Abbott, project programmer
General Flow of Event Program
Begin Permit Process
Select USAC Registration
Build Online Flyer/Schedule
Set Races and Registration Fees
Set additional merchandise (optional)
Design Registration Page Info & Graphics
Set registration confirmation email text
Complete Permit Process
Charge permit fee to promoter's account
View Event Registrations
Download Event Reports & Start Lists
View Account Balance, Payment Schedule
Submit Race Results
Complete Online Post-event Forms
Receive final payment
Staffing
 Promoters can receive assistance
o
o
o
o
Monday thru Friday 8:00 a.m – 8:00 p.m mtn
Saturdays 8:00 – 12:00 p.m. mtn
Working with internal membership staff & regional coordinators
IT Staff will be on call for membership & regional coordinator
staff
 Dedicated email & phone line
o
o
[email protected]
719-434-4288
Percentage of events using online event
permitting system
Year
# Events
Online Percentage
2010
2293
54%
2009
2635
44%
2008
2523
37%
2007
2442
29%
2006
2248
16%
2005
2176
.5%