Transcript INTRODUCTION TO OUR PPT TEMPLATE

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Standard Contract Forum
24 January 2006
14.00
Customer Suite, BT Centre, London
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Standard Contract Forum
Tuesday 24 January 2006
AGENDA
1
Introduction and Notes of Previous Meeting
2
Consult 21
3
NTS PPC/PPM
4
Geographic VOIP Ranges
5
Review of New and Amended Schedules
6
Any Other Business
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Consult21 Update
Standard Contracts Forum 24/01/06
Tim Short
[email protected]
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Agenda
21CN Programme Leads
Common Capabilities Update
Migration Communication Working Group
Other Working Group Updates as required
21CN Programme Leads
Paul Reynolds
BT plc Board
Programme Sponsor
Al-Noor Ramji
Systems
Clive Ansell
External Affairs
Deb Covey
Operations
Meryl Bushell
Procurement
Carol Borghesi
Integrated
Service Delivery
•Systems build
•Systems
•integration
•Consult21
•Communications
•Regulation
•Implementation
•Migration
•Vendor
•Engagement
•Integrated
•Service •Process and
•Delivery
•Legacy product
•Migration
•New Product
•Development
•Common
•Capabilities
Matt Bross
Architecture
Assurance
•Overall
•Architecture
•21CN
•assurance
Sally Davis
Group Portfolio
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Common Capabilities Update – January ‘06
Presentation at Consult21 Steering Board 14/12/05
Letter received from Antony Millington 20/12/05
BT is considering it’s formal position Agree BT’s position with Andy Fielden (BT Co-Chair & others)
Jo Upward & Tim Short meeting Mike Galvin, Director Portfolio
Infrastructure 25/01/06 for endorsement of BT’s position
Meeting between Huw Saunders, Jo Upward, Antony Millington & Andy
Fielden 30/01/06 early February ’06
Re-presentation to Consult21 Steering Board February ’06
Re-convene Working Group early March?
The story so far
Working Group created in August 2005
Monthly meetings held since then, membership growing
In principle agreement on strategy for the group
Based on two tier approach:
One for residential customers
Another for corporate customers
Both programmes are somewhat inter-linked
Based on centrally agreed programmes for efficiency and to avoid
confusion and complexity
What the Group is responsible for
Communications issues directly resulting only from the migration process
Agreeing industry level agreement on strategy, messages, centrally
created material, third party supplier choice and management
Communications back into their respective communications providers
Expected to reduce the scale of the working group after Pathfinder is
complete and national migration ‘stable.
Strategy - residential
Contract with an independent organisation to provide communications service to
end users aligned to migration plan
Independently branded and tasked with:
Provide mailing service – timed minimum of 6 weeks pre-exchange migration
Provide a single helpdesk number for information, queries and fault reporting
Direct connection into Operational ‘Buffer support centre to ease migration process
Flexible resource to scale up/down as demand rises/falls
Create and Manage a ‘database enabled’ website (incl. Branding)
‘Supplier’ selected/managed by sub group of Comms working group
Strategy – Corporate
Communications providers individually responsible for communications
with corporate customers
To work off materials (Messages/presentations/letters/Q and A, etc)
created and approved centrally by sub-group of Comms Working Group
Link to be made available to central ‘helpdesk’
Direct link made available to operational buffer support centre
Working Group Status
15th January 06
Architecture & Framework
Network Structure
Conformance Testing Group
Systems & Processes
Network Hooks
Products
Interconnection & Portfolio
Broadband
Line Access
Point to Point
Implementation & Migration
Communications
RAG
SCF 24 January 2006
Premium Rate Services
Pence per Call/Pence per minute
Steve Couzens 24/01/2006
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SCF 24 January 2006
PRS PPC/PPM
• New Pricing regime – Initial price for first 60 secs or part –
subsequent pence per minute rate
• 3 New pricing points
• Available from 22nd March 2006
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SCF 24 January 2006
PRS PPC/PPM
• Not available from BT public managed payphones
• Not available for transit from BT Global
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SCF 24 January 2006
PRS PPC/PPM
• Available for CP Number ranges via normal DMA timescales
to be live on the 22nd of March 2006
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Standard Contract Review Forum
BT and Operator Geographic
NVS (New Voice Service Calls)
Update from 15th December 2005 Meet
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Summary of Meeting Output
•
The Outcome of current / future Ofcom Consultations on Portability and
PATS agreed by all parties to be pivotal to debate.
•
Some Operators see no value in contractually differentiating between
Geo PSTN and Geo New VOiP calls.
•
Some Operators wanted to ‘wait and see’ what changes Ofcom may
influence before formulating their position.
•
BT believes that the differences between PSTN and VOiP calls is
worthy of further debate but agrees that awaiting the outcome of the
Ofcom Consultations on Portability and PATS is a pragmatic initial step.
•
BT notes that similar debates are ongoing in the USA despite the use of
VOiP being more prevalent than in the UK.
Standard Contract Forum
24 January 2006
Keith Mitchinson
24 January 06
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Standard Contract Forum
24 January 2006
NEW SCHEDULES:
Schedule 202 – BT Virtual Mobile Network Service Calls
Schedule 402 – Operator Virtual Mobile Network Service
Calls
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Standard Contract Forum
24 January 2006
REVISED SCHEDULE:
Schedule 230 – BT Short Messages to the BT System
Schedule 231 – BT Transit Short Messages via the BT
System
Schedule 313 – Operator Premium Rate Service Calls
Schedule 314 – Operator Personal Numbering Service
(PNS)
Calls (including personal assistant
service
Calls)
Schedule 430 – Operator Short Messages to the Operator
System
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AOB
3 November 2005
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