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How are External Examiners’ Reports Considered? Dr David Wright Chair Quality Assurance and Validation Task Group Management of quality assurance • Responsibility lies with academic staff • School and College - based committees – Staff - Student Committee – Teaching and Learning Committee – Board of Studies • Quality Assurance and Validation Task Group (reports to Teaching and Learning Committee and Senate) • Codes of Practice and Regulations External examiner reports NSS, PTES and other surveys Module evaluations Programme review Staff-student committee and other feedback Professional body reports Quality audit cycle Internal Quality Audit Mid-term review Revalidation Initial Processing – Academic Registry • Dr Sarah Jackson reads each External Examiner report on arrival. Copies are also sent to the Head of School. Resolving Major Issues • Reports raising major issues / problems / criticisms are sent immediately to Dr David Wright. • Such reports are dealt with executively: (a) resourcing issues are brought to the attention of the PVC Teaching and Learning / Executive (b) meetings with the School to discuss and agree a plan of action for enhancement (c) External Examiner informed of actions and outcomes. Annual Review of Courses – QA1 Form • Every course is also required to address matters raised by External Examiners in their Annual Review and Development Plans (QA1 Form). • These QA1’s are studied by the QAV Task Group to ensure all matters are considered and closed satisfactorily. Quality Assurance and Validation Task Group • All reports are summarized in a table and presented to the QAV Task Group for consideration. • Reports with major issues / problems / criticisms are considered individually by the QAV Task Group. • QAV Task Group ensures closure on all matters. • Letters are sent to External Examiners detailing the actions taken. Consideration of External Examiner reports at School level • Reports made available to Programme Directors • Reports considered within school-level committees • Reports are made available to students No individuals should be named