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Governance to Governance & Leadership Forum WELCOME! February 28, 2014 Agenda 12:00 – 12:30 12:30 – 12:50 12:50 – 1:00 1:00 – 1:15 1:15 – 2:00 2:00 – 2:30 2:30 – 3:00 3:00 – 3:30 3:30 – 4:30 4:30 – 4:55 4:55 – 5:00 Buffet-style lunch Welcome and sharing among provider organizations Mental health and addiction services and IHSP3 Jason Dulac, Consumer-Survivor, Volunteer Representative and past Board Chair, Friends & Advocates Peel Uppala Chandrasekera – Vice-Chair, Mental Health Commission of Canada Sheree Davis, Director, Community and Population Health Branch, Ministry of Health and Long-Term Care David Kelly, Executive Director, Addictions and Mental Health Ontario Sandy Milakovic, Past Chief Executive Officer, CMHA Peel Branch Table Discussion Speakers Panel - Qs and As Acknowledgements and Wrap-up Welcome & Sharing MARIA BRITTO Board Chair, Central West LHIN Welcome & Sharing Tough Mudders! Our topic today Mental Health & Addictions Services Stories Stories Organizational Developments Welcome & Sharing Scott McLeod CEO, Central West LHIN Mental Health and Addictions, and the Central West LHIN’s Integrated Health Services Plan 3 IHSP 3 and the LHIN’s Strategic Imperatives Improving Access to Care… Improve access to mental health and substance abuse services, with a focus on youth. The LHIN will work with community partners to increase capacity for community-based programs and to improve early intervention for youth-at-risk. This work will align with Ontario’s Comprehensive Mental Health and Addictions Strategy and its early focus on children and youth. Welcome & Sharing Jason Dulac Consumer Survivor & Volunteer Dealing with the System Consumer-Survivor Perspective Welcome & Sharing Susan Hall Director, Central West LHIN Board of Directors Mental Health: Starting the Conversation Presentation to Central West LHIN G2G & Senior Leadership Forum February 28, 2014 Presented by Uppala Chandrasekera , M.S.W, RSW Director, Public Policy, Canadian Mental Health Association, Ontario Vice-Chair, Mental Health Commission of Canada According to a Canadian Medical Association survey, 46% of Canadians think that mental illnesses offer an excuse for poor behaviour and personal failings. They assume that people with mental illnesses have a choice, and if they tried hard enough, they could just “snap out of it.” / 12 According to a Canadian Medical Association survey, 11% of Canadians think that depression is not a mental illness and 50% think it’s not a serious condition. / 13 Mental Health Affects Us All • One in three Canadians experience a mental health issue within their lifetime • Currently more than 6.7 million people are living with a mental health condition in Canada • More than 28% of people aged 20-29 experience a mental illness in a given year / 14 / 15 Mental Health Affects Us All •Economic cost to Canada is at least $50 billion per year, which represents 2.8% of Canada’s 2011 GDP • Cost to businesses in 2011 was $6 billion in lost productivity / 16 Mental Health Affects Us All • 21.4% of the working population currently experience mental health conditions • Mental health conditions account for approx. 30% of shortand long-term disability claims and are rated one of the top three drives of such claims by over 80% of employers • If unaddressed, will cost $198 billion over the next 30 years / 17 Mental Health Affects Us All There is no health without mental health. Mental health affects us all. Mental health is everyone’s business. / 18 Positive Mental Health “Mental health is the capacity of each and all of us to feel, think, and act in ways that enhance our ability to enjoy life and deal with the challenges we face. It is a positive sense of emotional and spiritual well-being that respects the importance of culture, equity, social justice, interconnections and personal dignity.” Public Health Agency of Canada. Developing an Operational Definition of Positive Mental Health. Final Report, 2009. / 19 Key Concepts in Metal Health Promotion • Moving beyond categorization of mentally healthy vs. mentally ill • Individuals can experience positive mental health in spite of a diagnosis • Individuals can be free of a diagnosis and have poor mental health • Mental health can be conceptualized and measured along a continuum: from flourishing languishing (Keyes, 2007) / 20 Life Stressors Affect Our Mental Health • Life stressors are the events in a person’s life that bring about significant anxiety and stress • Stress is caused by negative and unpleasant life events, such as the death of loved one, loss of a job or divorce • Positive and pleasant life changes may also cause significant anxiety, such as marriage, pregnancy, and a change in career / 21 Social Determinants of Health The social determinants of health are broadly defined as the economic and social conditions that influence the health of individuals and communities. Dennis Raphael, 2004 / 22 / 23 3 Key Determinants of Mental Health 1. Social inclusion 2. Freedom from discrimination and violence 3. Access to economic resources Canadian Mental Health Association Ontario, et. al, 2008. Mental Health Promotion: A Call to Action. / 24 Looking at Stigma and Discrimination Stigma is the negative attitude based on assumptions, misperceptions and stereotypes. Overt discrimination often takes the form of individual acts of differential treatment of one person by another. Covert discrimination or systemic discrimination is often invisible and embedded into institutions and society at large, and serves to exclude or impose restrictions upon groups of individuals. / 25 Socioeconomic Status Environmental Exposure Stress Discrimination Racism Health Behaviors Access To Health Services Access to Testing and Screening / 26 Health Outcomes 3 Key Determinants of Mental Health 1. Social inclusion Ensure access to social capital, social networks, social belonging 2. Freedom from discrimination and violence Support self-determination, human rights, safety 3. Access to economic resources Ensure access to material resources / 27 Background 2006: Senate Committee publishes Out of the Shadows at Last – first and largest national study on mental health, mental illness and addictions 2007: The MHCC is created by the Government of Canada / 28 2006: Senator Michael Kirby, Chair of the Standing Senate Committee on Social Affairs, Science and Technology Mandate The MHCC is a non-profit organization charged with collaborating with stakeholders and partners to help spark change and to transform the Canadian mental health landscape. • Change attitudes and behaviours • Support system change and improvements to services and supports / 29 Three Strategic Priorities 1. To Be a Catalyst MHCC is a catalyst for system and social change that leads to improved mental health for Canadians. 2. To Collaborate The MHCC collaborates and partners with people and organizations that have a role to play in transforming the mental health system to accelerate change. 3. To Ensure Sustainability Financial, Organizational, Social / 30 Structure The Commission’s activities are governed with input from 4 major groups Board of Directors Advisory Council Youth Council Executive Leadership Team / 31 Major Initiatives 2007-2012 Mental Health Until recently, the Commission has concentrated on 4 strategic initiatives Strategy for Canada Knowledge Exchange Centre At Home/Chez Soi Opening Minds / 32 Mental Health Strategy Strategic Priorities 2013-2017 Going forward, the Commission will concentrate on 6 areas with the greatest opportunity for impact. Workplace Mental Health Antistigma/antidiscrimination Mental Health First Aid Suicide Prevention Housing and Homelessness / 33 THE FOUNDATION Mental Health Strategy for Canada The foundational document – all MHCC activities correspond to the Strategy Five years in the making – introduced in 2012 A blueprint for renewing Canada’s mental health system / 34 THE FOUNDATION Mental Health Strategy for Canada A strategy for all people living in Canada • Across the lifespan • Promotion and prevention • Mental health and health systems but also education, justice, corrections, social policy, etc. Builds on existing initiatives to set common priorities • Sets out recommendations for action that are ambitious, yet practical and adaptable in each jurisdiction Focus on recovery • Everyone can enjoy a life of meaning and purpose / 35 Strategic Directions / 36 1. Promoting mental health and preventing mental illness 2. Fostering recovery and upholding rights 3. Providing access to the right services, treatments and supports 4. Reducing disparities and addressing diversity 5. Working with First Nations, Inuit and Métis 6. Mobilizing leadership and fostering collaboration Psychological Health and Safety in the Workplace • Launched in January 2013, the Workplace Standard is intended to guide organizations in improving workplace psychological health and safety • A voluntary tool – not a legal framework or regulation • It responds to the fact that the people who are the most at risk of mental illness spend most of their waking hours at work • The Standard touches on policy, planning, implementation, evaluation, as well as continual improvement • It can be downloaded for free: http://www.mentalhealthcommission.ca/English/node/5346 / 37 At Home/Chez Soi • At Home/Chez Soi was a five-city research demonstration project involving housing and services for 2000 homeless people with severe mental health conditions • It was based on the “housing first” approach which provides people with housing along with support services tailored to meet their needs • Lessons learned will help inform planning and policy development across the country • “Here At Home” is a web documentary created by the National Film Board of Canada about the MHCC’s At Home/Chez Soi project http://athome.nfb.ca / 38 Ontario’s Mental Health and Addictions Strategy / 39 Canadian Mental Health Association Ontario Our Mission To Make Mental Health Possible for All CMHA Ontario is a charitable organization that achieves its mission through public education, projects, applied research and policy analysis, and advocating for healthy public policy and an effective and efficient health system. / 40 Public Policy Work at CMHA Ontario Health Systems Development Equity and Social Inclusion Criminal Justice / 41 Housing, Employment & Social Determinants of Health Health Promotion Across the Lifespan Supporting Health Systems Development Quality Improvement: • CMHA Ontario & AMHO joint initiative • Developed a draft Quality Improvement Plan (QIP) template to support community-based mental health and addictions organizations to enhance QI • QIP serves as a generic template of QI; Organizations can selectively use measures suitable to their unique mandate • QIP template is a valuable tool to measure QI on a yearover-year basis • QIP template aligns with framework used by HQO and Excellent Care for All Act (ECFAA) / 42 Supporting Health Systems Development QI Template Quality Dimensions: Safe: Keeping people safe Accessible: Providing timely and equitable services Client-Centred: Putting clients and families first Integrated: Experiencing coordinated and seamless services Effective: Doing the right thing to achieve the best possible results Appropriately Resourced/ Work-Life Balance / 43 Addressing Social Determinants of Health Employment: • Convene the Provincial Mental Health Employment Supports Network • Network comprised of over 60 specialized employment service providers • Enhance the delivery of employment supports to individuals with mental health and addictions needs / 44 Addressing Social Determinants of Health Concurrent Disorders: • CMHA Ontario & AMHO joint initiative • Agenda-setting report released (2013) • Outlines 12 priority issues that need attention regarding the planning, delivery and monitoring of services for people with concurrent disorders • Recommendations currently being developed for release in Summer/Fall 2014 / 45 Enhancing Mental Health Promotion Accessibility: Develop and provide tailored advice and resources for public, private and not-for-profit stakeholders to increase mental health-related accessibility Support implementation Accessibility for Ontarians with Disabilities Act (AODA) - Enabling Minds (www.enablingminds.ca) - Think Outside the Box (launch in 2015) - Mental Health Works (www.mentalhealthworks.ca) / 46 Enhancing Mental Health Promotion Physical Activity & Mental Health: • Enhance capacity within the community mental health and addictions system to promote physical activity, healthy eating and social inclusion for people living with a mental illness or addiction issue - Minding Our Bodies (www.mindingourbodies.ca) - Mood Walks (www.moodwalks.ca) - Living Life to the Full (www.llttf.ca) / 47 Collaborating on Criminal Justice Police, Courts, Corrections: • Partnership with Provincial Human Services and Justice Coordinating Committee (www.hsjcc.on.ca) • Provide staffing resources, strategic policy advice and project management for a range of issues: - Police-emergency department wait times - Offender belongings retrieval and risk assessment - Enhancing communication between community agencies and correctional service providers / 48 Collaborating on Criminal Justice Privacy & Police Records: • Co-Chair Police Records Check Coalition (www.mentalhealthpolicerecords.ca) • Advocating to prevent the disclosure of mental health police records that can lead to discrimination of Ontarians with mental health issues when they seek volunteering, employment and travel opportunities / 49 Advancing Equity & Social Inclusion Equity: • Currently developing framework for equity in mental health (Spring 2014) • Increase understanding within health sector for addressing issues of equity and mental health • Support implementation of Ministry of Health and Long-Term Care’s Health Equity Impact Assessment Tool (HEIA) / 50 Advancing Equity & Social Inclusion Equity & Health Systems Issues: •Leading a Community of Interest on Racialized Populations, Mental Health & Addictions •Identify key evidence, policy issues and promising practices related to racialized populations, mental health and addictions •Focus on emergency department use in 2013-2014 •Focus on Ontario Common Assessment of Need (OCAN) in 2014-2015 / 51 Community Mental Health Services Service Capacity in Ontario: • 441,027 Number of unique individuals served by community mental health programs in 2012-2013 using MOHLTC operating funds • 45,092 Number of unique individuals served by CMHA Branches in 2012-2013 (6 Branches did not report) / 52 Community Mental Health Services Funding in Ontario in 2010: •$1.781 Billion for hospital and physician-based mental health services • $993.6 million for in-patient hospital services • $787.2 million for physician services • Ontario spent approximately $138 per capita for in-patient and physician-based services mental health services • Ontario spent $51.19 per capita for community mental health services / 53 Thank you! Contact: [email protected] @UppalaC Visit: www.mentalhealthcommission.ca @MHCC_ Visit: www.ontario.cmha.ca @CMHAOntario / 54 Welcome & Sharing Lorraine Gandolfo Director, Central West LHIN Board of Directors Welcome & Sharing Sheree Davis Director, Community and Population Health Branch Ministry of Health and Long-Term Care “Open Minds, Healthy Minds” Provincial Perspective Comprehensive Mental Health and Addictions Strategy Presentation to: Central West LHIN G2G Senior Leadership Forum February 28, 2014 (1) Overview and lessons learned from years 1-3 58 Ontario’s Comprehensive Mental Health and Addictions (MHA) Strategy was developed based on recommendations from key advisory groups, stakeholders, and the Select Committee Minister’s Advisory Group and Theme Groups • • LHIN and Provincial Consultations • • • Inter-ministerial ADM Committee • • Ministers and ADMs/Directors • Select Committee All-Party Committee • • • • • Summit (July 2009) 47 written submissions & 15 personal letters 68 Roundtables Expert Metrics Group Leadership and accountability workshop Quality Improvement Forum Joint consultation with ministry and sector leaders (Spring 2010) Jurisdictional review 30 Public hearings Testimonies from 230 individuals & organizations 300 submissions, including written briefs, news articles etc. DVDs 59 This culminated in the release of Open Minds, Healthy Minds in 2011 Vision: “Every Ontarian enjoys good mental health and well-being throughout their lifetime, and all Ontarians with mental illness or addictions can recover and participate in welcoming, supportive communities.” (Open Minds, Healthy Minds, 2011) 60 Years 1-3 have resulted in a number of new initiatives and successes targeting children and youth mental health Provide fast access to high quality service • 260 new workers in community mental health agencies • 21 youth court workers • 18 Service Collaboratives implemented Early identification and support • 175 new workers in schools • 72 school board mental health leaders • 144 nurses working in schools Help for vulnerable children and youth with unique needs • Good 2Talk/ Allo J’écoute Postsecondary help line • Eating disorder programs in six hospitals • 19 nurse practitioners for eating disorders 61 LHINs have done their part with innovative initiatives that support Open Minds, Health Minds and meet local needs Central West System Access Model Seniors case management and outreach Concurrent Disorders Network South East Youth Hab— Transitional Aged Youth Program Mental Health Support Network— Elephant in the Room Waterloo Wellington Coordinated Access Project Enhanced DBT for persons with emotional dysregulation 62 Provincially we have learned lessons about integrating services across sectors for the benefit of children and youth mental health MOHLTC MCYS EDU/MTCU 35,000 new children/youth and their families benefitting from new mental health services and supports 63 (2) The Next Phase 64 Ontario Mental Health & Addictions Challenge Missed prevention opportunities Untimely identification, intervention Unmet need, uncoordinated service Funding unlinked to need/quality Last updated February 25, 2014 65 Unpacking Ontario’s Mental Health Challenge (1) • 1 • Missed prevention opportunities • • Prevention is critical to service continuum. Prevention must be recognized as a strategic priority and core to the mental health & addictions service continuum. Supports for youth at risk. Geographic gaps to programs providing mental health and addictions support for at-risk youth. Promotion of protective factors (e.g., self-esteem and resiliency) to improve mental well-being and alleviation of risk factors (e.g., low self-esteem) is needed. Mental health and addictions “literacy”. School and workplace supports are needed to reduce the risk of people’s lives becoming more complex as a result of mental illness or addictions. • Early onset lifelong burden. 70% of mental health problems begin in childhood or adolescence. The lifelong burden of mental illness & addictions is 1.5 times that of cancer. • Lack of treatment. 40-80% of people with mental illness & addictions do not receive treatment. • Untreated psychosis poorer outcomes. A longer duration of untreated psychosis is associated with poorer outcome once treatment is initiated. • Unnecessary interaction with the police. The number of people with mental health or addiction issues remanded into provincial custody has increased by Last updated February 25, 2014 44% over the last decade. 2 Untimely identification, intervention 66 Unpacking Ontario’s Mental Health Challenge (2) Unmet need, uncoordinated service 3 • Service needs not being met. Nearly 1/3 of Canadians seeking mental health care report that their needs are unmet or partially met. Ontarians with mental illness & addictions are typically high-user patients (top 5%) with multiple morbidities. • Wait times. Adults wait 11 days to be assessed for addictions and 45 days for mental health counselling/treatment. • Youth transitions. The transition into the adult mental health system for youth receiving treatment is often disjointed leading to inappropriate or ineffective treatment. • Historical vs. current need. Community mental health and addiction programs funded based on historical allocations vs. local population needs/cost per program. Hospital funding through global budgets, also based on historical expenditure. • Unexplained cost variation. No cost or volume benchmarks for particular services. Per capita spending by LHIN for community mental health ranges from $33 to over $124 and between $3 and $51 for substance abuse. • Unlinked to quality. Funding to community based mental health and addiction services is not currently linked to quality standards. Last updated February 25, 2014 Funding unlinked to need/quality 4 67 While improvements have been made, people like Aaron still face challenges accessing services Aaron’s experience from 17 to 21 years old I stopped seeing my friends and lost interest in activities that I previously enjoyed STRATEGIC OPPORTUNITIES Primary care provider did not identify emerging mental illness A year later, I moved away to attend university and I started smoking a lot of pot Aaron was not referred to existing youth mental health services - MCYS Lead Agencies In my second year, I had my first psychotic break and I was diagnosed with schizophrenia University health services did not identify any issues, including excessive use of pot - Early psychosis intervention - Primary care providers - University supports A year later, police found me in Lake Ontario in February and took me to the ED I entered a psychward and dropped out of university Hospital did not refer to psychiatrist for community supports, and his family was not given any information - Police interaction - Health Links and Service Collaboratives 68 There is an opportunity for integrated planning & execution across government initiatives Future of Policing Employment and Training Integration Social Assistance Transformation Affordable Housing Strategy Action Plan for Health Care Mental Health and Addictions Strategy Modernization of Gaming Children and Youth Mental Health Student Success and Mental Health Poverty Reduction Strategy 69 Stakeholders have told us the top priorities for the next phase Provincial leadership model needed Improve coordination of care and transitions Enhance role of Primary Care Enhance role of Public Health Improve data integration and sharing across sectors Improve culturally appropriate services and tools Planning for Next Phase of Strategy 70 Planning for the next phase, which will expand to include adults and addictions, is well underway √ Years 1-3 Children and Youth Mental Health √ Stakeholder input √ Alignment with Government Priorities Action Plan for Next Phase Next phase begins April 1, 2014 71 Welcome & Sharing Pardeep Singh Nagra Director, Central West LHIN Board of Directors Central West LHIN G2G & Senior Leadership Forum Presentation by : David Kelly 73 February 24, 2014 Addictions & Mental Health Ontario Changing Directions, Changing Lives Mental Health Commission of Canada 2012 74 Canada’s 1st Mental Health Strategy Mental Health Commission of Canada’s Vision: Mental Health is essential to our Quality of Life Offer hope and realize ability for recovery Equitable access to a full range of services and supports Appreciate those confronting mental health issues as active and contributing members of the community Canadian Centre on Substance Abuse (CCSA) Comprehensive 10 year pan-Canadian Strategy: Do No Harm: Responding to Canada’s Prescription Drug Crisis; Collective Challenge Requires Collective Action Competencies for Canada’s Substance Abuse Workforce Canadian Standards for Youth Substance Abuse Prevention National Treatment Indicators Report Open Minds, Healthy Minds 75 Ontario’s Comprehensive Mental Health and Addictions Strategy 2011 Vision An Ontario where every person enjoys good mental health and well-being throughout their lifetime, and where all Ontarians with mental illness or addictions can recover and participate in welcoming, supportive communities. Mission To reduce the burden of mental illness and addictions by ensuring that all Ontarians have timely access to an integrated system of excellent, coordinated and efficient promotion, prevention, early intervention, community support and treatment programs. Strategy’s 4 guiding goals: 1. Improve mental health and well-being for all Ontarians 2. Create healthy, resilient, inclusive communities 3. Identify mental health and addictions problems early and intervene 4. Provide timely, high quality, integrated, person directed health and other human services 76 Continued implementation of the Mental Health and Addictions Strategy –Year 4 through10 NEXT PHASE OF THE 10 YEAR STRATEGY WILL START AS ANNOUNCED IN PROVINCIAL BUDGET. Expect further details to be unveiled soon 2013-14 Ontario Budget suggested: Expanding current child/youth focus to improve services for adults and youth in year 4 Support for mental health and addictions services across Ontario including “early intervention, community-based counseling, employment training, supportive housing, residential treatment, and prevention of and treatment for substance abuse and problem gambling” 77 Health Links Announced in December 2012 Health Links aim to” encourage greater collaboration between existing local health care providers, including family care providers, specialists, hospitals, long-term care, home care and other community supports.” Initial focus on top 1-5% of high users (mainly of emergency rooms or ALC beds) Currently 37 Health Links announced across the province with many more in the readiness assessment stage Health Links 78 Diverse ‘lead’ agencies, including hospitals, FHTs, CCACs, CHCs, one CSS Common ‘core features’ Person-Centred (high use population of top 1-5%) Local Focus (minimum of 50,000 people – problematic for rural/remote) Voluntary Partnerships (at a minimum hospital, CCAC, primary care, specialists) Robust Primary Care Participation (65% or more of primary care providers) Measurement and Results Leadership e-Health 79 Systems Improvement through Service Collaboratives (SISC) The Collaboratives will identify and improve the processes at key transition points—for example: Between children/youth and adult services Between hospital-based and community services Between the justice system and mental health and addiction programs To improve access to services and better integrate the sectors that provide support to Ontarians living with mental health and addictions issues. 80 A System for Children and Youth: Mental Health and Addictions Vision: Transforming the experience of children, youth, families and caregivers by creating pathways to care. Actions: Ensuring to connect them to community services early Establishing transparent and streamlined pathways to care Generating awareness of services which are available for children and youth to access Informed children, youth and families accessing services Selection of Lead Agencies to be accountable through contracts with MCYS. A phased approach will be taken. Target Timeframes: First Communities selected by March 31, 2013 Lead Agencies identified in communities by April 1, 2014 The exact number of communities has not been determined; probably between 50-60 Regulation of Psychotherapy 81 We want to ensure that the regulation of the college does not have unintended consequences on the provision and delivery of addiction and mental health services. Psychotherapy Areas of concern: • November 2012; MOHLTC did not accept the designation of Registered Mental Health Therapists from the college • Human Resources Issues: Qualifications & Financial • Grandfathering Procedures • Cross-over/Classification Difficulties • Legal Ramifications Addictions and Mental Health Ontario have surveyed member’s to make recommendations regarding the potential exemption clause. Policy and advice paper has been submitted. Continued dialogue with the MOHLTC. 82 Provincial Political Environment New Premier for Ontario: Kathleen Wynne • Deb Matthews remains Minister of Health • Minority Government Progressive Conservative Party • Want to eliminate LHINs & CCACs • Want hospitals as hubs • Not supportive of Government New Democratic Party • Also want to eliminate LHINs & CCACs • Have supported new budget Spring budget process will determine when the election will be held. 83 Ministry Support to Mental Health and Addictions Ministry of Health and Long-Term Care Ministry of Children and Youth Services Ministry of Community and Social Services Ministry of Education Ministry of Municipal Affairs and Housing Ministry of Training, Colleges and Universities Ministry of Community Safety and Correctional Services Ministry of Attorney General Ministry of Aboriginal Affairs LHSIA Review 84 Issue: On November 7, 2013, the Ontario Legislature authorized the Standing Committee on Social Policy to conduct a review of the Local Health System Integration Act. Priority Considerations: Whether the current LHIN decision-making process incorporates local representation, accountability and transparency. If not, how and where can they be better achieved? Whether or not LHINs have fulfilled their obligations under the Local Health System Integration Act? The outcome/response to the recommendations of the 2012 Drummond report as they relate to the LHINs. Addictions and Mental Health Ontario’s Priority Areas: Accountability Collaboration System Transformation Governance MOHLTC & LHINs Collaboration Funding Quality Improvement Project 85 Working collaboratively, the Canadian Mental Health Association (CMHA), Ontario and Addictions and Mental Health Ontario (AMHO) developed a draft Quality Improvement Plan (QIP) template to support community-based mental health and addictions organizations to enhance Quality Improvement. QIP template aligns with framework used by Health Quality Ontario under the legislated requirements of the Excellent Care for All Act (2010). QIP serves as a generic template of quality improvement measures and every item on template will not apply to every organization. Organizations can selectively use measures suitable to their unique mandate. QIP template is a valuable tool to measure Quality Improvement on a year-over-year basis. QI Template Quality Dimensions 86 Safe: Keeping people safe Accessible: Providing timely and equitable services Client-Centred: Putting clients and families first Integrated: Experiencing coordinated and seamless services Effective: Doing the right thing to achieve the best possible results Appropriately Resourced / Work-Life Balance See: http://www.addictionsandmentalhealthontario.ca/2/post /2013/11/quality-improvement-communiqu.html 87 What does Health Transformation mean for Ontario Service Providers? Results and outcome driven: need for more evaluation, evidence-based, etc. Greater collaboration and partnerships with other community organizations, hospitals, primary health care providers, etc. Increased accessibility for clients: facilitating transitions and assisting with navigating broader system for clientcentred needs. Greater attention given to high-service users to reduce emergency wait times , ALC beds, emergency responders, justice system occurrences, etc. Ability to be flexible and meet the new and emerging funding criteria. Continued drive for information on services, wait times, and access. Welcome & Sharing Winston Isaac Director, Central West LHIN Board of Directors Welcome & Sharing Sandy Milakovic Past CEO, Canadian Mental Health Association Peel Branch Local Perspective Welcome & Sharing David Colgan Sr. Director, Health System Integration Central West LHIN Table Discussion – Future Opportunities Future Opportunities Keeping in mind everything you have heard here today and everything you already know about Mental Health and Addictions and associated issues, we want your valuable input. Your ideas on… ? how should we decide to make our next round of investments in mental health and addiction services. ? what services we should invest in. Future Opportunities ? how should we decide to make our next round of investments in mental health and addiction services. Future Opportunities ? what services should we invest in. Future Opportunities Report Back… Your Thoughts! Welcome & Sharing Scott McLeod CEO, Central West LHIN Speakers Panel | Reactions and Q&As Welcome & Sharing Hon. John McDermid Vice Chair, Central West LHIN Board of Directors With thanks to… Jason Dulac and… …to all of you! THANK YOU!