Transcript WBN + WBNet Presentation - Worldwide Broker Network

Welcome to WBN
A Global Association
« Local knowledge – worldwide network »
1
History of WBN
•
1989: IBN Founded in Europe. The 9 founding members were:
KR Chapman Sagese (Spain), Jean Crab et ses fils (Belgium),
Corporate Risk (Scotland), Favre Maurer (France), Alec Finch Group
(England), Frank Glennon (Ireland), Graffner (Netherlands), Kiefhaber
(Austria), Suedvers Gruppe (Germany).
•
1994 -1995:
US Partners Formation and Affiliation with IBN
IBN changes name to Worldwide Broker Network
•
1995: Infrastructure established- Executive Director, Board of
Directors, - Trademark, Name Change, Meeting Structure, Service
Standards
•
1995 – Present: WBN has evolved into a unified, technology driven
global insurance services association with members in 100 countries
around the world.
« Local knowledge – worldwide network »
2
Mission Statement
“To be the premier Worldwide
Independent Insurance Brokerage
Network that, through its owners,
members, and staff, delivers outstanding
and consistent Global Insurance
Services to their customers.”
« Local knowledge – worldwide network »
3
Worldwide Broker Network (WBN)
The Worldwide Broker Network (WBN) is the world’s
largest fully integrated network of independent Property
and Casualty and Employee Benefits Brokers in the world.
• Design and service international Property Casualty and Employee
Benefit insurance programmes
• Market and arrange all classes of insurance coverage
• Provide risk management consulting services
• Manage your insurance program objectives around the world
• Manage your International Program via WBNet our proprietary
global technology system
« Local knowledge – worldwide network »
4
A Global Association
WBN is a collaborative network, independently owned
• in more than 100 countries throughout the world
• serviced by 15,000 professionals
• Placing $28 Billion in premiums in the global insurance market
Partner firms are represented in:
• North America
• South / Central America
•Middle East/ Africa
• Western Europe / Eastern Europe/ Scandinavia
• Asia / Pacific
« Local knowledge – worldwide network »
5
Our Strengths
• Over 20 years of WBN Member-to-Member loyalty and
responsiveness
• Highest level of service to all clients of any size, industry or
location
• Technology enabled global management and delivery system
customized for our clients
• Insurance Broker and client teams without boundaries
• Mandatory service standards within the network
• 360 Degree Peer Review of WBN Members
• Client objectives clearly communicated and executed at all
worldwide locations
« Local knowledge – worldwide network »
6
Comprehensive Expertise
Property/Casualty
Employee Benefits
• Property damage
• Casualty
• Business interruption
• Machinery breakdown
• Motor
• Liability
• WBN Global Benefit Consulting
• Workers’ Compensation
• Health Care
• Pension/ Retirement
• Employment & Severance Terms
• Local Perquisite & Incentive Advice
Specialties
Financial Lines
• Marine/Cargo, Aviation
• Construction/Erection
• Reinsurance
• Professional Liability/E&O
• Directors & Officers
• Trade Credit
• Kidnap & Ransom
• Fraud & Crime
« Local knowledge – worldwide network »
7
Value of an Independent Network
Why companies value an
independent Network?
Client Benefits vs Owned
Network Approach
Privately Owned Brokers value Clients
over Public Stockholders
We are driven to satisfy our Client’s needs,
not the needs of Public Stockholder’s and
Investment Markets
You have direct Access to the Owners and
Senior Management of our WBN Partners
Your company’s relationships at Senior
levels improves the quality and consistency
of local service
Incoming business both large and small
treated the same: with HIGH priority
Owned networks place higher priority on
indigenous income producing business
Flexible Network structure allows you to
work within or outside of the WBN
network to match your needs
Owned networks often require clients to
work exclusively within their network
structure
Expense structure allows your company
and the WBN to match our income to the
level of service delivered locally
Owned networks often carry minimum fees
per country that inflates broker’s
compensation
Powerful web-based collaboration system
with no additional technology license fees
Data and information services are often
offered subject to additional user fees
Detailed International Service Instructions
are developed and deployed to meet client
needs
Standard service levels established
corporately with little local flexibility
allowed
WBN firms have low management and
employee turnover due to corporate and
network structure
Consistent level of client service on both a
local and global basis
« Local knowledge – worldwide network »
8
Supported by our Sponsors:
« Local knowledge – worldwide network »
9
WBN International Benefits
• WBN members have ready access to information, advice and
direction on international benefits.
• Strong employee benefit member attendance at WBN Global
Conferences
• U.S. based International Benefits Consulting Facility (Starboard
International, Inc.)
• Member sharing of international benefit survey & data
• Ability to manage a client’s global benefits strategy & programs
• Proprietary products for member distribution
• Committed to servicing individual to large employee groups
« Local knowledge – worldwide network »
10
Structure of WBN
WBN Owners
Bruce Basso
WBN CEO
Andrew Sterngold
Managing Director of
Employee Benefits
Diana Lipka
Robert Sterngold
Schyler Tollmann
Director, Member Services
IT Officer
Administration
« Local knowledge – worldwide network »
11
Board of Directors
Europe
( 4)
Florian Karle,
Chairman
Eva Madsen
Daniel De Swaan
Regional Leader
North
America
( 4)
Stefan Thurnherr
Fall
election
Neil Morrison ExOfficio
Markham McKnight
Regional Leader
Steve Hylant
« Local knowledge – worldwide network »
12
Board of Directors
Asia/Pacific
( 3)
Ajit Dhingra
Jack Sha
Juan Carlos Arias
Jose Conduta
Regional Leader
Damien Honan
Regional Leader
Latin America
( 2)
Middle East/North.
Africa
(1)
Employee
Benefits
(1)
Ken Maw
James Watt
« Local knowledge – worldwide network »
13
Supporting the Board
Bruce Basso
Chief Executive Officer
Ryan Bailey
Chief Financial Officer
Andrew Sterngold
Managing Director,
Global Benefits
Alec Finch
Corporate Secretary
Diana Lipka
Director, Member Services
Schyler Tollmann
Administration
« Local knowledge – worldwide network »
14
WBN Membership Criteria
•
Cross referenced recommendations from the Insurance Brokerage or
Carrier Community and/or a current WBN member. Membership
review and approval by WBN Board of Directors and Owners Required.
•
A member must be able to offer Property/ Casualty and/or Employee
Benefit consulting services, be representative of the market in which
they operate, and viewed by their peers as a Tier 1 competitor.
•
Adhere to the WBN:
• Articles of Association
• Service Standards
• Membership Agreement
• Be a Member in Good Standing
« Local knowledge – worldwide network »
15
Testimonials
« Local knowledge – worldwide network »
16
“Our company insurance coverage is managed
from global headquarters in USA… it is so
convenient to know our broker can contact a WBN
affiliate for a variety of matters.…it can be a
daunting project to perform the due diligence on a
foreign insurance broker. WBN affiliation provides
an additional degree of assurance that a distant
firm is skilled in local matters, and capable of
working with our local WBN partner to match
insurance coverage and risk management skills to
our needs.”
--Client in Electronics and Lighting industry with revenue size is
over $500M
« Local knowledge – worldwide network »
17
What WBN does for our customers
JIŘINA NEPALOVÁ
RENOMIA, CZECH REPUBLIC
”Production chains for industrial goods
know no borders. Even a short
interruption at one factory can entail
disruptions in several countries. We rely
on our network to manage all the
associated risks.”
« Local knowledge – worldwide network »
18
What WBN does for our customers
”Indian merchandise and services worth
billions of dollars are sold abroad every
day. Together with our partners, we can
guarantee that the exporting companies
are insured against material damage
and liability claims the world over.”
AJIT SINGH DHINGRA
PRUDENT, INDIA
« Local knowledge – worldwide network »
19
What WBN does for our customers
JOSE ROBERTO CONDUTA
HARMONIA, BRAZIL
”In today’s global business world, all
major construction projects are
transnational. Without the reciprocal
support within the WBN, it would be
impossible to evaluate all the risks and
to cope with the local requirements.”
« Local knowledge – worldwide network »
20
What WBN does for our customers
”China is involved with construction
projects on all continents. They range
from small-sized manufacturing to
huge infrastructure projects. Our
customers rely on the local knowledge
that we can tap into via the WBN.”
JACK SHA
WISE, CHINA
« Local knowledge – worldwide network »
21
What WBN does for our customers
”Our customers often send expert
teams on site around the globe.
Thanks to WBN, our international
packages allow these short and longterm expats an almost seamless
transition between their workplaces.”
NEIL MORRISON
HKMB HUB INTERNATIONAL, CANADA
« Local knowledge – worldwide network »
22
Testimonial
"Having worked with ABD and their Worldwide Broker
Network (WBN) as well as some of the largest institutional
brokers in the world, I have become a strong advocate of
ABD‘s network approach. The WBN has developed a
strong, independent and collaborative network of
partners around the world."
Jenny Wampler
Corporate Risk Manager, Network Appliance
« Local knowledge – worldwide network »
23
Testimonial
"WBN not only met our timeline but beat it by 30 days. The
information provided was complete, accurate and detailed.
Their personal, direct and timely interaction has made for
an efficient and cost effective risk management and
insurance programme.
I highly recommend the WBN."
Steve A. Stich,
ARMChief Risk Officer OshKosh Truck Corp.
« Local knowledge – worldwide network »
24
Welcome to WBN
WBNET Global Management
« Local knowledge – worldwide network »
25
What
is WBNet?
•
WBNet is a Web-based data management and communication system
that supports global risk management projects, employee benefit, property
and casualty insurance programmes and secure data transmission.
•
It provides a secure, centralized, online view of your international policies
documents that can be accessed by invited shareholders 24/7 worldwide.
•
Global data can be collected and reported in a uniform way to enable
single format for easy comparison.
•
It is available at no additional cost.
« Local knowledge – worldwide network »
26
History
• WBN has long been committed to international technology as a market
differentiator.
• The objective of WBN is to provide a customized service delivery
system, seamlessly throughout the world, to its member’s clients.
• WBN created its first international web-based data management in 2000
with Vertafore, the industry leader in insurance industry software
applications.
« Local knowledge – worldwide network »
27
How Does It work?
•WBN Brokers create a secure client site to house documents,
information, and communication.
•Tasks or projects are created based upon client’s individual
requirements.
•Shareholders are invited to share information and collaborate at
appropriate levels of security.
•Shareholders may include the producing Broker and client staff,
servicing WBN Brokers, Insurance Carriers, and relevant third party
service providers.
« Local knowledge – worldwide network »
28
24/7 Online Service
24 hour access to WBNet online management platform includes:
•Master programme details
•Local policies, overviews and summaries
•Claims details and client specific reports
•Collaboration messages on a project level
•Message board and blogs
« Local knowledge – worldwide network »
29
Technical Features of the System
•Faster and more efficient way to communicate
•Deliver information with efficiency and accuracy
•Enhanced compliance with definitive record of every activity
Technical Features
Business Benefits
Digital filing cabinets; sharing; communication
Single, shared repository
Document history; message threads;
notifications
Definitive record of every activity
Policy summaries, claims and other forms
tailor- made for each client
Fast and efficient way to work with client/
brokers, business units, insurance
carriers, etc
Powerful and flexible reporting generation
Real time centralized information
accessible to all shareholders
Teams without boundaries; filing templates;
custom processes
Ability to mobilize disparate global
resources
Subscription model; immediate deployment; no
license required
Cost effective and free
« Local knowledge – worldwide network »
30
Example of global Coordination with the
WBNet Platform
Internal Information on
corporate decisions
Client
Country 1
Country 2
Country 3
......
- Master set up, covers, decisions
- Controlling of local programme policies
- International projects
- Coordination with local aspects
- International requests, controlling
- Any other local insurance matters
- Local insurance information
......
Local Broker 3
Local Broker 2
Producing Broker
Instructions, coordination and
control
of international programmes
Local Broker 1
« Local knowledge – worldwide network »
31
WBNet – Directory Page
« Local knowledge – worldwide network »
32
WBNet - Home Page
« Local knowledge – worldwide network »
33
WBNet – Policy Summary Page
« Local knowledge – worldwide network »
34
24/7 Online Service
24 hour access to WBN’s WBNet online management
platform includes:
 Master programme details
 Technical survey information
 Local policies, overviews and summaries
 Claims details and client specific reports
 Collaboration messages on a project level
 Message board and blogs
« Local knowledge – worldwide network »
35
Advantages of Using WBNet
• Faster and more efficient way to communicate
• Deliver information with efficiency and accuracy
• Enhanced compliance with definitive record of every
activity
« Local knowledge – worldwide network »
36