Transcript Module 11 - Microsoft Lync Server 2010

Microsoft® Lync™ Server 2010
What Is New in Devices?
Module 11
Microsoft Corporation
Session Objectives and Takeaways
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Session Objectives:
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Understand Devices Program
Understand Lync 2010 Phone Edition IP phone goals and functionality
Learn about manageability of Lync 2010 phones
See new partner peripherals for softphone usage
Takeaways:
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Lower cost devices
Meets more core voice requirements
New phone scenarios
Manageability integrated with Lync Server 2010
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Wide Spectrum of End Points
Provide customers with choice on price and form factors
to meet their needs across multiple working environments
Audio
Headset
Handset
Home
Video
Speaker
Phone
USB
Phone
IP Phone
Mobile
Phone
Office
PC
Webcam
Unified
TeleConference Presence
Station
Road
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Microsoft Lync 2010 IP Phone Goals
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Low cost IP phones for information workers and common
areas: Aries
Enable partners to build a range of devices
Support for key Voice request for proposal (RFP) features
Address Enterprise manageability requirements
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Microsoft Lync 2010 Voice RFP Features
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Enhanced 9-1-1 (E9-1-1)
Call Park
Private Line (incoming)
Branch Office/Data Center Resiliency
Common area phone
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Microsoft Lync 2010 IP Phone Ranges
Phone range
Variants
“Aries” (New)
Information worker (IW)
models
“Aries” (New)
Common area models
CX700/IP8540 (Existing)
No new models – software
update only
Examples
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Aries Information Worker Features
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Basic mode (PIN authentication)
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Contacts with Photos
Message Waiting Indicator (MWI)
Lync Server 2010 Voice RFP features
Remote usage (after local provisioning)
Conference leader experience
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Aries Information Worker Features
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Enhanced mode (username/password)
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Basic mode features
Calendar
Call Logs
Join online meeting
Lync 2010 better together
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Demo: Aries
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Common Area Phone
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Common Area Phone Requirements
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Ability for admin to pre-provision phones and Move/Add/Change
(MAC) tech to install them
Ability to configure call control behavior
Ability to block external usage, compromised accounts
Recovery from power outages
Support for hotdesking scenario
Phones are managed using Lync Server 2010 manageability
infrastructure
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Aries Common Area Scenario
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Admin sets up common area account
Admin designates policies for common area phone
(e.g. dial plan, allowable call functions)
MAC tech installs and logs into phone
Phone is available for common area usage
Different common area phone usages (e.g. lobby,
conference) can have different usage policies
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Aries Hotdesking Scenario
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Admin designates a common area phone as
hotdesking-enabled
Admin sets idle timeout value
MAC tech installs phone which operates in common area
mode
Phone indicates that user needs to sign in
User signs in by entering PIN or by pairing phone to PC
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Hotdesking Phone Scenario (Cont’d)
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Phone operates in standard Knowledge
Worker mode while user is logged in
• Phone cleans up user data when user logs
out or idle timeout value expires
• Phone falls back to common area usage
after idle timeout value expires
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Demo: Aries Common Area
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Sign In Example
User enters Ext/Phone #
and PIN
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Sign In Example
User enters Ext/Phone #
and PIN
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Sign In Example
User enters Ext/Phone #
and PIN
Lync
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Common Area Policy Settings
Policy
ClientPolicy
Setting
EnableHotdesking
Usage
HotdeskingTimeout
Enables user to log on to common
area device
Specifies timeout value
VoicePolicy
EnableCallTransfer
EnableCallPark
AllowCallForwarding
Enables UI for call transfer
Enables UI for call park
Enables UI for call forwarding
ConferencingPolicy
AllowIPAudio
Enables UI for conference escalation
ExternalAccessPolicy
EnableOutsideAccess
Enables external access
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Manageability
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CommonAreaPhone contact object used to represent device
SIP server and web services discovery configured in Dynamic
Host Configuration Protocol (DHCP)
Device inventory viewed in Monitoring Server report
Usage information captured in call detail record (CDR) database
Call quality information captured in Quality of Experience (QoE)
database
Update server used to update devices
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Manageability Reports
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Device inventory
Call Detail Record (CDR)
Quality of Experience (QoE)
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Peripheral Devices
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More customer choice
• Expanded ecosystem
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New devices
New partners
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Dell All-In-One Monitor
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Integrated webcam
Call control keys
Future Availability
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ClearOne INTERACT™ AT
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Complete USB conference system (speakers,
microphones, dial pad, call controls)
MSRP: $2500 - $4000 (based on configuration)
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Jabra Headsets
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Single headset for Digital Enhanced Cordless Telecommunications
(DECT) deskphone, softphone, and mobile calls
Touch screen control
DECT: MSRP $181+
Bluetooth: MSRP $181+
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Plantronics
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Calisto 540 USB phone
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Smart Speakerphone: single
controller for multiple devices
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Session Takeaways
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Lower cost devices
Meet more core voice requirements
New phone scenarios
Manageability integrated with Lync Server 2010
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Q&A
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Backup Slides with Aries Screens
Use these slides to show Aries experience if no
actual device is available. These are not
images of the final interface and they are
slightly different from the actual device. (The
“home screen” is the most different but they are
all close enough to give a sense of the actual
experience)
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Home Screen
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Contacts
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Search
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Contact Card
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Incoming Call
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Active Call
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In-Call Options
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Meeting Reminder
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Calendar
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Conference Call
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Leader Controls
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Common Area Home Screen
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Hotdesking – User Sign In
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Hotdesking – User Sign In
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Home Screen – User Signed In
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