Transcript 2009 IIT Annual Update - Northeast Wisconsin Technical College

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IIT Annual Update
2009
2009 Overview
Divisional Update
• IIT Staff are focused on customers first
• IIT has improved the learner experience through technology
• Resources are being used more efficiently and effectively
• Communications and relationships have improved substantially
• IIT has improved NWTC’s position on information security
• IIT is a more strategic asset to the college
• Projects are being completed on time
• IIT budget is on track
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2009 Accomplishments and Plans for 2010:
Linda Hartford – Applications Development Director
Dave Hjalmquist – Technical Director
The relationship between SHGE and NWTC works
• The cohesion and success of the combined SGHE and
NWTC staffs should be held as the flagship for other
SGHE managed sites to base their security programs.
This cohesion extends to other NWTC staff members
outside the IT organization.
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The relationship between SHGE and NWTC works
• While on site, the assessment team and NWTC staff happened
upon a Linux machine that was not running anti-virus software.
This was remediated, and an informal check to ensure other similar
Linux systems were protected was quickly instituted. That the
administrators involved for these systems did not try to
project blame onto other staff members, illustrates the
working environment that has been fostered at NWTC.
• All staff, whether employed by SGHE or NWTC work together
to solve problems to increase reliability and security of the
networking infrastructure.
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Applications Development 2009 Summary
Overview
• 108 Application Projects Completed
• 2,481 hours of NWTC staff time in reported time savings
equaling $51,460
Key Projects Completed in 2009
• Automation of graduation process
• Live Chat option for visitors to NWTC Website
• Converted student services records to new document imaging
solution
• Implemented an absence tracking system
• Implemented an IDEA database to allow NWTC staff to log
new opportunities for the college
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Applications Development 2009 Summary
Key Projects Completed in 2009 continued
• Automation of student payment plan form into PeopleSoft
eliminating data entry and allowing students access
• Require student payments up front for application fees
• Automatically assign checklists and communications when
loading of the ISIR (Student Record) to improve efficiency and
accuracy in processing financial aid applications
• Bar code scanning in regional centers to scan in book
purchases
• Option to allow students to order books while registering
• Auto upload of ACT entry exam scores into PeopleSoft
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Applications Development Projects - Planned for 2010
• Complete PeopleSoft HR and Campus upgrade to version 9.0
• Implement HR self-service modules and Time & Labor
• Add a shopping cart feature on the Website - to improve class
search and selection for registration
• Enhance the on-line application process for students
• Implement e-billing to deliver student invoices electronically via
email
• Implement a mass notification system for students
• Implement room scheduling software to improve utilization of
classrooms
• Update the customer relationship management solution for CTED
• Automate flexible learning indicators
• Add articulation information automatically on the Web from
PeopleSoft
• Upload Accuplacer scores into PeopleSoft
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Technical Services 2009 Summary
Key Projects Completed in 2009
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Began implementation of virtual desktop environment
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Implementation of district wide computer shutdown saving $70,000
per year in electricity
Security and safety enhancements
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Auto Lab
Digital Lounge
Upgrade of the Paging System at Green Bay, Marinette and Sturgeon Bay
Implementation of an Emergency 911 (E911) System
Allowed the ability for the Green Bay Police to access security cameras if
needed
Installation second uninterruptible power supply (UPS) and
additional power capacity into the Data Center
Instituted the Hewlett Packard Self Maintainer Program bringing
money back to NWTC for warranty work done on computers by IIT
staff
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Technical Services 2009 Summary
Key Projects Completed in 2009 - Continued
• Increased Internet bandwidth at all campuses and regional
learning centers to support the growth of those locations.
• Implementation of standard Instant Messaging platform
• Replacement of Copy Center equipment
• Continued migration of virtualized servers
• Completion of the third Digital Media Classroom
• Upgrade of Blackboard environment
• Creation of an Emergency Operations Center
• Upgrade of the Sturgeon Bay and Marinette phone systems
• Installed an additional five video conferencing rooms across
the Regional Learning Centers
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Technical Services Projects - Planned for 2010
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Continued deployment of virtual desktop environment
Installation of classroom and lab computers at Wausaukee School
for Welding Lab
Instant Messaging solution to be utilized as alternative to Video
Conferencing rooms for smaller meetings / class needs
Upgrade Blackboard into a high availability state (no downtime for
students)
Additional security enhancements to computing environment
Expansion of video conferencing to more rooms and more campuses
Upgrade of Green Bay campus phone system
Enhancements to the wireless network
Creation of Test / Development environments for:
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Blackboard
Business Intelligence (EdWare)
Internet/Intranet
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Questions?
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