Transcript Document

African Renaissance Conference 2014
Terence Delomoney
General Manager: King Shaka International Airport
23rd of May 2014
Airports Company South Africa’s
progress in developing Aviation on the
Continent
Terence Delomoney
General Manager: King Shaka International Airport
23rd of May 2014
Contents
• Our Business
• Our Service Delivery
• African Connectivity
• King Shaka International Airport
• Our Partnerships
• Conclusion
Ownership Structure
•
Airports Company South Africa SOC Limited - registered as a “State Owned
Company” as per the Companies Act, 2008
•
A listed major public entity in terms of Schedule 2 of the Public Finance
Management Act, 1999.
•
Share-holding as follows:
•
•
South African Government (74,6 percent),
•
The Public Investment Corporation SOC Ltd (20 percent),
•
Empowerment Investors (4,21 percent)
•
Staff Share Incentive Scheme (1,19 percent).
The company is accountable to the Department of Transport in the Republic of
South Africa.
Our Footprint
ZIMBABWE
AFGHANISTAN
CHINA
BOTSWANA
NEPAL
PAKISTAN
MOZAMBIQUE
NAMIBIA
INDIA
O.R. Tambo
International
Airport
Upington
International
Airport
Bloemfontein
International
Airport
Kimberley
Airport
ATLANTIC OCEAN
Chhatrapati
Shivaji
International
Airport.
Mumbai
King Shaka
International
Airport
SOUTH AFRICA
BRAZIL
PERU
BOLIVIA
Cape Town
International
Airport
East London
Airport
INDIAN OCEAN
Guarulhos
International
Airport
International Airport
National Airport
ACSA Concessioned
Airport
George
Airport
Port Elizabeth
International
Airport
ARGENTINA
Strategy
ACSA’S Vision:
7 Strategic Thrusts
A World Leading Airports
Business
Mission:
To develop and manage
world-class airports for the
benefit of all stakeholders
Sustainability
Growth
Efficiency
and Cost
Management
Values:
PRIDE – Passion, Results,
Integrity, Diversity and
Excellence
Strategy:
Relevance
Business
Performance
Excellence
To build an efficient and
customer-focused business
Core Outcomes
1.
Deliver shareholder value
2.
Build win-win partnerships
with all stakeholders
3.
Identify and secure new
business (AMS / Propco)
4.
Strengthen business
excellence
5.
Accelerate sustainability
and transformation
6.
Facilitate economic
regulatory legislation and
funding framework
7.
Manage and develop a
high performing engaged
team
20 Years of Forward Thinking and
Embracing Change
• 23 July 1993, the
company officially
established and 9
airports transferred to
the Company
• Airports Company
South Africa’s sole
shareholder is the
state, through the
NDoT
• Commenced
operations in 1994
1993
• Opening of O.R.
Tambo International
Airport Domestic
Terminal
• PIC acquires Adrisa
which owns 20% of
Airports Company
South Africa from
Aeroporti di Roma
1994-1998
• Government sells 25.4% of
Airports Company South Africa’s
shares to Aeroporti di Roma,
various empowerment groups,
management and employees
1999-2005
• Opening of O.R.
Tambo International
Airport Central
Terminal Building
2006-2008
• Airport operator in consortium
that was awarded Mumbai
International Airport operating
concession and acquired a 10%
shareholding
• R12bn DMTN programme
registered and R2bn debut bond
issued
• Opening of international pier at
O.R. Tambo International Airport
Domestic Terminal
2009
• Adoption of Early
Debt Repayment
Strategy resulting in
R3bn being set aside
to repay debt
• New Economic
Regulatory
Committee appointed
• Announcement of the
review of the
Economic Regulation
Framework
2010
2011
• Opening of Cape Town
International Airport Central
Terminal
• Completion of King Shaka
International Airport and
successful move from Durban
International Airport to new site in
just 6 hours
• Successful facilitation of the 2010
FIFA World Cup
• Updated the DMTN programme
to R30bn
2012
2013
• Airport operator in consortium
that was awarded the Guarulhos
International Airport operating
concession and acquired a 5.1%
shareholding
• Sale of Durban International
Airport site
• The company’s airports continue
to be recognised as leading
airports in Africa through
numerous service excellence
awards by the Airports Council
International
Service Excellence Reaps Awards
Airports Company South Africa airports are rated amongst the best in the world for
service and routinely sweep the boards for African airports
Rigorous attention to service…
…brings recognition and awards
The Company joined the Airports Council
International (ACI) Airports Service Quality (ASQ)
programme in 2006.
Over the past decade Airports Company South Africa
as whole and the Company’s airports individually
have won numerous service and quality awards.
The ASQ programme surveys passengers’
experience at 285 airports around the world on 34 key
service indicators.
Every year since 2006 Airports Company South Africa
airports have featured in the ACI’s ratings:
Since 2006 ASQ ratings at the Company's airports
has improved from an average of 3.67 to 4.08 out of
a possible maximum of 5.00.
Investment in the quality and capacity of facilities,
together with a relentless focus on service excellence
continuously enhances the customer experience at all
the Company’s airports.
Best Airport in Africa
Best Regional Airport in Africa
Most Improved Airport in Africa
In 2013 SkyTrax rated Cape Town International, King
Shaka International and OR Tambo International
respectively as the 22nd, 26th and 28th best airports
in the world.
OR Tambo International Airport, Cape Town International Airport and King Shaka International Airport
have now all been inducted into the ACI’s Hall of Fame.
Achievements: 20 Years
Airport Service Awards
1998
1999
2000
2001
2006
2007
2008
2009
2010
2011
2012
2013
Africa’s Leading Airport
Africa Airport of the Year Award
Airport Council International Awards – by Region: Africa
Best Airport
Best Improved Airport
Best Regional Airport
Best Improved Regional Airport
Hall of Fame
Skytrax
28th 22nd 26th
Worlds Top 100 Airports
3rd
Worlds Best Domestic Airport
Worlds Best Airport by Passenger Numbers
Under 5 million
5 - 10 million
10 - 20 million
1st
1st
9th
Airport Cargo Excellence – 2013 African Airport of the Year
OR Tambo
International
Airport
Cape Town
International
Airport
King Shaka International
Airport / Durban
International Airport
George
Airport
Port Elizabeth
International
Airport
East
London
Airport
Upington
International
Airport
Delivering Major Airport
Investment Projects
From 2004 to 2010 Airports Company South Africa undertook a major capacity expansion and airport
upgrade programme, delivering multiple complex projects with a total capital value of over R20 billion
Capital Investment (Rbn)
7
6
5
4
3
2
1
0
OR Tambo International Airport
 Completion of a new R2,3bn Central
Terminal Building providing an
enlarged departure level with 75
additional check-in counters. The
airport reached full compliance to
accommodate the Airbus A380 with
90-metre baggage carousels
2004
2006
2008
2010
 Commissioning of a R470m, 5 200
bay parkade with separation of
vehicle and pedestrian circulation
30
 Additional bulk fuel storage tanks
with additional capacity of 12m litres
25
Cape Town International Airport
Assets (Rbn)
20
 Construction of new Central Terminal
Building, a 4 000 bay multi-storey
parkade and five additional Code C
aircraft stands at a combined cost of
over R2bn.
15
10
5
0
2004
2006
2008
2010
King Shaka International Airport
 Construction and commissioning of a
new R6.7bn airport was completed in
32 months. At the heart of a
proposed new aerotropolis, the
airport has an annual capacity of 7.5
million passengers (45 million
passengers by the last phase of
development), a runway length of 3.7
km and has been built to handle the
largest new generation aircraft.
National and Regional Airports
 Projects at Bloemfontein, George
Kimberley and East London airports
included terminal building
refurbishments, runway and taxiway
upgrades.
The build programme was
managed entirely by the
Company’s own Project
Management team.
A Mature and Dynamic Team
The Airports Company South Africa employs 2,716 people across South Africa and
abroad. Some 300 of these deliver services from the Corporate Office in Johannesburg,
with the balance deployed across the airport network.
Target-driven Management
Staff and Revenue
Target-driven management underpins
the company’s high performance
culture.
Revenue (Rbn)
Staff
9
3000
6
2000
3
1000
0
0
The Learning and Growth perspective of
the Balanced Scorecard establishes
performance measures for the efficient
progression of all employees across the
business.
A culture of professionalism has seen
the Company's revenue grow
significantly
faster than its staff complement.
2005
2007
2009
2011
2013
Total Staff
Business units set targets in a Balanced
Scorecard framework that tracks
achievement on a monthly and quarterly
basis against key performance
indicators.
Revenue (Rbn)
Each year, ACSA approves a Company
Performance Framework.
Transformation and Socio
Economic Contribution
•
Approximately 100,000 jobs created over the next four years through our Capex
and Opex programmes.
•
R56 million per annum spent directly on socio economic development projects.
•
Community Development
•
Mobility Projects
•
Environmental Projects
•
Enterprise Development
•
Improving gender representation – 54% male and 46% female.
•
Employment equity targets progressed towards the national economically active
population.
•
B-BBEE Rating improved from a Level 3 to a Level 2 in the past year.
Value Proposition
The Company has the full range of proven capabilities
ICAO-certified airport
training academy
Full suite of specialised
airport development and
aviation services
Experience and
networks in
developing markets
Proven airport
operations
capabilities
Training Academy
As the only ICAO-certified trainer in Sub-Sahara Africa, The ACSA Academy has become
the aviation training resource for Anglophone Africa
An African Footprint
With an impressive reach that touches
over 400 companies, the Academy has
hosted and trained delegates from the
following countries:
 Angola
 Mozambique
 Botswana
 Namibia
 Burundi
 Rwanda
 Comoros
 South Africa
 Djibouti
 South Sudan
 Gambia
 Swaziland
 Kenya
 Tanzania
 Lesotho
 Uganda
 Madagascar
 Zambia
 Mauritius
 Zimbabwe
Over the years the focus on external
training has grown substantially.
As revenue has grown year-on-year, so
has the share of revenue from sources
outside South Africa.
ACSA Academy Revenue
South Africa
Rest of Africa
2010 2011 2012 2013 2014
Airport Operations Professionals
250 Specialists
Over the two decades since its inception, the Company has developed a pool of
exceptional specialist talent in all aspects of airport operations.
Specialist airport operations skills:
Aviation
Services
Human
Resources
Commercial
Services
Information
Technology

General management of airport operations

Engineers (Industrial, Civil, Mechanical, Electrical)

Engineering technicians (Industrial, Civil, Mechanical,
Electrical)

Airport operations specialists

Safety specialists

Environmental specialists

Security specialists

Policy and procedure specialists

Passenger services specialists

Commercial offerings and revenue management

IT specialists - airport related

Human resource optimisation
Serving Passengers and Growing
Revenues
ACSA’s Nine South African Airports with Total Passenger Numbers in 2013
18.6m
OR Tambo
International
(Johannesburg)
8.4m
Cape Town
International
4.7m
King Shaka
International
(Durban)
20
Departing Passengers (Million)
18
16
14
12
10
2004 2005 2006 2007 2008
1.3m
0.6m
0.5m
Port Elizabeth
International
East London
George
0.4m
0.2m
Bram Fischer Kimberley
International
(Bloemfontein)
0.1m
Upington
International
36m
Guarulhos International Airport
Brazil
2009
2010
2011
2012
2013
36m
8
Aeronautical
Mumbai International Airport
India
Non-aeronautical
6
4
2
0
2004
2005
2006
Revenue (Rand billion)
2007
2008
2009
2010
2011
2012
2013
Total Passenger Numbers
No’s in millions
Domestic
2011/2012
2012/2013
2013/2014
25 058
23 899
23 368
International Africa
4 176
4 458
4 592
International Other
6 493
6 342
6 650
152
145
162
35 878
34 844
34 772
Unscheduled
Total
ACSA - African Connections
No’s in millions
2011/2012
2012/2013
Total Pax - Africa
4 175 729
4 457 642
4 592 172
ORTIA
3 953 915
4 218 604
4 344 993
192 898
202 898
206 349
28 916
36 140
40 830
CIA
KSIA
Angola
Madagascar
Benin
Malawi
Botswana
Mali
Cameroon
Mauritius
Congo
DRC
Egypt
Mozambique
Namibia
Nigeria
Seychelles
Eritrea
Ethiopia
Gabon
South Africa
2013/2014
Swaziland
Tanzania
Uganda
Ghana
Zambia
Ivory Coast
Zanzibar
Kenya
Zimbabwe
Lesotho
ORTIA - African Destinations
Angola
Benin
Malawi
Botswana
Mali
Cameroon
Mauritius
Congo
Mozambique
DRC
Namibia
Egypt
Nigeria
Eritrea
Seychelles
Ethiopia
Swaziland
Gabon
Tanzania
Ghana
Uganda
Ivory Coast
Zambia
Kenya
Zanzibar
Lesotho
Zimbabwe
Madagascar
South Africa
CTIA - African Destinations
Botswana
Eritrea
Mauritius
Mozambique
Namibia
Uganda
Zimbabwe
South Africa
KSIA - African Destinations
Mauritius
Mozambique
Zambia
Zimbabwe
South Africa
Airport Management Solutions
Concessions:
• Chhatrapati Shivaji International Airport - Mumbai
• Guarulhos International Airport - Brazil
Advisory and Technical and Advisory Services:
• Ghana Airports Limited – MOU
Other Enquiries and Opportunities Investigated:
• Benin
• DRC
• Namibia
King Shaka International Airport
King Shaka International Airport
• Economic catalyst in region
• 1st purpose built greenfield aerotropolis
• Participation in developing more routes to Durban and KZN
• World Routes 2015 – Durban
• Award winning airport – Service Standards
• ACI Africa Conference 2014
Partnerships
•
Employees
•
Communities
•
Passengers
•
Airlines and other Industry Role Players
•
Department of Transport
•
Progressive Local and Provincial Government
•
Business Communities
•
Tourism Authorities
•
Partnership with Dube TradePort
Conclusion
Airports Company South Africa will continue its journey towards managing and
developing world class airports with its focus on:
•
•
•
•
•
Service and operational excellence
Increasing Air Connectivity
Developing its people
Transforming and building the economy
Ensuring sustainability
• Increasing its International and African Footprint
Together with our partners and stakeholders
Thank You