Transcript Document

Knowledge and Skills Framework
Donald Cameron
AGENDA FOR CHANGE
Replaces 24 Whitley Councils
3 Components
Job Evaluation Scheme
Harmonisation of Terms & Conditions
Knowledge & Skills Framework
KSF
Knowledge and Skills Framework
The ‘forgotten’ face of Agenda for Change
KSF – The Party Line
• Will facilitate the development of services to
better meet the needs of users by investing in the
development of all employees
• Will support effective learning and development of
individuals and teams
• Will promote equality and diversity for all staff
• Will structure Personal Development Plans to
meet individual need
ALL OF WHICH WILL SUPPORT INDIVIDUAL,
TEAM AND SERVICE DEVELOPMENT
KNOWLEDGE & SKILLS
FRAMEWORK
• Can be used with current and emerging UK or
national quality assured standards or competencies
• Supportive of the NHS Plans and related
developments (e.g. Skills Escalator, Lifelong Learning
Framework and the wider HR strategy)
What the NHS KSF is Not
 It does not seek to describe what people are like
or their attitudes.
 It does not describe the exact knowledge and
skills people need to develop
 It does not determine job pay band
Structure of the NHS KSF
30 Dimensions
6 core dimensions for all posts
24 specific dimensions
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Each dimension has level descriptors
Further supported by indicators
Clear examples of application for different posts
References to other standards, competences etc
KSF Structure
6 Core Dimensions
Communication Personal and Health, Safety
People
and Security
Development
Service
Improvement
Quality
The ‘must haves’
Equality and
Diversity
Core Dimensions
Communication
NHS
KSF
Health,
Safety &
Security
KSF Structure
24 Specific Dimensions
Health and
Wellbeing
(1 – 10)
Estates and
Facilities
(1 – 3)
Information and
Knowledge
(1 – 3)
General
(1 – 8)
Capturing the ‘flavour’ of the post - the areas of
your post which distinguish it from another
NHS KSF Outline - Doctor Who
CORE
Outline for Post - Doctor Who
KSF OUTLINE
CORE
DIMENSIONS
SPECIFIC
DIMENSIONS
1
EF1 Systems, Vehicles and Equipment
4
X
EF3 Transport and Logistics
IK1 Information Processing
IK3 Knowledge and Information Resources
X
X
X
G2 Innovation
X
1 Communication
X
2 Personal & People Development
X
3 Health Safety & Security
X
4 Service Improvement
X
5 Quality
6 Equality and Diversity
2
3
X
X
Outline for QM Post
KSF OUTLINE
DIMENSIONS
SPECIFIC
1 2
G2 Development and Innovation
IK1 Information Processing
DIMENSIONS
4
X
X
IK2 Information Collection and Analysis
X
G1 Learning and Development
X
G6 People Management
CORE
3
X
1 Communication
X
2 Personal & People Development
X
3 Health Safety & Security
X
4 Service Development
X
5 Quality
6 Equality & Diversity
X
X
The Quality Dimensions
Level 1 – Maintain the quality of own work
Level 2 – Maintain quality of own work and encourage others to do so
Level 3 – Contribute to improving quality
Level 4 – Develops a culture that improves quality
KSF Outline Creation Mechanism
KSF Training Program
KSF Development Group
Staff Groups
Outlines Created
Outlines Endorsed and Complete
Outlines
In effect, there are 2 outlines for each post
Full Post Outline
Foundation Outline
Based on a subset of the full outline
Postholder must achieve all aspects of outline
Review Process
Create KSF Post Outline
Assign Post Outline
To Postholder
Complete Review Planning
Perform PDP/KSF review
Development Review Guidance
 NHS KSF will support development for all staff
 Development is personal - linked to own
developments against the needs of the post
 NHS KSF will be used at recruitment, selection,
induction and throughout working life. (Life Long
Learning)
KSF and Pay Progression
Pay Band
Second Gateway
Incremental
Pay Points
Foundation Gateway
Gateways
One year before gateway - assess postholder’s current
knowledge and skills, agree types of evidence required.
Agree PDP to address any KSF gaps.
Mid-year interim meeting – monitor progress, identify any
gateway issues and set plans to address these.
Set date for review meeting.
At Gateway – review KSF/PDP to ensure gateway has been achieved.
Agree a PDP for the year ahead.
Example MLA - Communication
Communication – Level 1- Indicator D
Accurately reports and or records work activities
according to organisational procedures
Example of Application
Follows Standard Operating Procedures
with senior staff available for reference
Example BMS2 - Communication
Communication – Level 3 - Indicator E
Keeps accurate and complete records of activities
and communications consistent with legislation,
policies and procedures.
Example of Application
Keeps up to date records and logs e.g. maintenance,
telephone communication, validation as per standard
operating procedures.
Maintains own records/portfolio of activity in line with KSF,
HPC/IBMS requirements.
Contributes to effective communication within the
department, and may keep a record of such meetings.
Example BMS4 - Communication
Communication – Level 4 - Indicator B
Postholder communicates in a a form which
is appropriate to the purpose of the
communication and its longer term
importance.
Example of Application
Postholder communicates in a form suitable for
the department objectives e.g. facilitating
meetings to ensure effective communication
within the department. Resolving complaints and
issues from users. Coordinating staff training and
research and development, including contact with
educational establishments.
e-KSF
A web-based toolkit developed to help organisations implement
and run the Knowledge Skills Framework (KSF)
It was developed in partnership with the Department of Health in
order to facilitate the roll out of KSF to large numbers of staff
It is also seen as a key way to enable the monitoring of
usage levels of KSF and to provide an easy way for
organisations to complete national reporting requirements.
e-KSF - Projected National Benefits
Increases the speed of implementation of the KSF
Reduces the cost of implementation
Increases clarity of progress and equality/diversity monitoring
Facilitates the transition towards SWISS
e-KSF Pilot Study
The Good
Accessibility of the system
Easy to follow
National standard approach
Review reminders by e-mail
Can upload evidence of
achievement
National support team
Kent and Medway Health Informatics
e-KSF Pilot Study
The Bad
The amount of information initially seems daunting
System can be slow with downtime
e-KSF Post outline Web Page
e-KSF Pilot Study
Benefits
Reduction in paperwork
Ease of Use
e-mail prompting
Reporting Opportunities
Evidence
Visual
Verbal feedback
Written work
Electronic work
Records of work
Portfolio material
Positive achievement
ISO 9000 QMS Principles and KSF
Customer/Client Focus
Suggested KSF Dimension Links
Communication
Service improvement
Equality and Diversity
HWB8 Biomedical Investigation
ISO 9000 QMS Principles and KSF
Leadership
Suggested Dimension Links
Communication
Personal and People Development
Quality
G6 People Management
ISO 9000 QMS Principles and KSF
Mutually Beneficial Supplier Relationships
Suggested Dimension Links
Communication
G3 Procurement and Commissioning
KSF and HPC/CPD – Can they be linked?
Yes – to some extent
Easy in some KSF aspects e.g. Learning and Development
Extracts from seminars/journal based learning would be suitable for
both CPD and KSF portfolios.
More difficult in some other KSF dimensions e.g.
Equality and Diversity – but not impossible.
One option, produce separate KSF and HPC/CPD
portfolios but use same evidence wherever possible
Or, cross reference HPC/CPD material to KSF
outlines and fill in any gaps remaining
KSF and the Co-Terminus Scheme
How can KSF link with the post-registration
specialist portfolio?
Within the two years only the foundation gateway
is performed – at the halfway point.
On obtaining specialist diploma, many BMS
staff will move up to the next band.
Suggestions please!
CPA
MHRA
QIS
Future links of KSF outlines to existing standards
Communication Dimension Level 3 - Keeps up to date records and logs
e.g. maintenance, telephone communication – ties in with CPA standards.
Development and Innovation Dimension Level 3 – Critically evaluates
and reviews developments to determine if and how they could apply to
own area of work - ties in with MHRA standards e.g. analyser validation.
Learning and Development Level 4 - Design, plan, implement and
evaluate learning and development programs – ties in with QIS
Standard 3a.2 (Competency and Assessment systems).
KSF is a Fluid Process
Change Examples of Application – they are only examples!
Initially, each job title has identical KSF outlines
Evolution in process suggests outline diversification
E.g. Outreach Anticoagulant Clinic BMS
HBW7 dimension ‘Interventions and Treatments’ Level3
Plan, Deliver and Evaluate
Interventions and/or Treatments
Final Thoughts
Don’t reinvent the wheel
Based on things we are already doing
Tie everything together for KSF
KSF
Questions