Transcript IT Services - University of Scranton

Microsoft Live@edu
IT Forum
November 18, 2010
Agenda
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Background
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Benefits & Timeline
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Microsoft Live@edu Demo
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Q &A
Microsoft Live@edu
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Why “cloud” email and calendar services?
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Less expensive by 50%
Better performance and reliability
More features behind-the-scenes and for end-users
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communications, collaboration, office productivity tools are
standard and integrated
How did we decide?
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2008 division team research & calendar team
2009 “watchful waiting” by PIR management
2010 decision to go with Microsoft for students,
faculty and staff
Microsoft Live@edu
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Division Team Key Findings (2008)
Google Apps or Microsoft Exchange both
technically viable
 Need to do entire campus population to get
financial benefit
 Should wait for Identity & Access Management to
be in place
 Information shared with University Senates
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Microsoft Live@edu
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“Watchful Waiting” (2009)
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Monitored professional literature, list serves,
meetings
Educause
 Gartner, Inc.
 Chronicle IT Leadership Board
 AJCU CITM
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Identity & Access Management Phase 1
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Plans and funding in place
Microsoft Live@edu
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Why Microsoft? (2010)
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Provides an enterprise-level solution addressing needs
of students, faculty, and administration
Integrates with existing systems and software tools
used by IT and campus community
Robust feature set – calendar, mobile use important
factors in decision
Concerns about privacy issues with Google
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Google is an advertising based model
Microsoft email/file storage can remain in U.S. jurisdiction
Microsoft Live@edu
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Do campus members have other options?
Students can continue to forward University email
account to their own preferred email provider
 Faculty can forward University email, files, etc to
an alternate provider, except content that is
covered by FERPA regulations
 Staff should not be using electronic services other
than those authorized by the University to
conduct University business
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Live@edu
Features & Benefits
Challenges & Considerations
Project Timeline
Live@edu Features & Benefits
Your email address will not change!
 Integrated email and calendar
 Outlook Web Access (OWA) and Outlook
Client
 10 GB email storage space
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(Currently 200mg w/ Thunderbird - RoyalMail)
Upload attachments of up to 20mb
 Support for Windows, Macintosh, Linux and
Mobile
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Live@edu Features & Benefits
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Common Directory for faculty, staff and
students
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Mobility enhancements – remote device wipe,
calendar text alerts, and more
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Live Chat
Live@edu Features & Benefits
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SkyDrive
25 GB cloud storage
 Lite versions of Word, Excel, Powerpoint, and
OneNote
 Available via web browsers
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Live@edu Features & Benefits
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Live@edu is based upon MS Exchange 2010
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Product Roadmap
Migration to Office 365 in late 2011
 Next Generation Cloud Productivity
 Office Professional Plus, Exchange Online,
Sharepoint Online, and Lync OnLine
 Cloud Based Storage, Communication and
Collaboration Services
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Challenges & Considerations
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First major cloud service
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Contract, Secure Communications, Accounts &
Credentials
Conversion of existing email
Server
 Local
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Account Provisioning
Challenges & Considerations
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Email Archiving
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What to archive, how and where
Contacts & Address books
 Shared accounts ([email protected])
 Shared Calendar Resources
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Events, conference room schedules, etc.
Listservs, RoyalLists, Bboard
Challenges & Considerations
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Mobile Device Support
Support for Windows, iPhone, Droid
 Blackberry
 Legacy devices
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Calendar Migration (not likely)
 Training
 Conversion strategy
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Email / Calendar Conversion Project
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IR Divisional Project
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Jim Franceschelli (project manager)
Diane Jachimowicz
Chris Krall
Lee DeAngelis
Lisa Cornell
Lorraine Mancuso
Extended Team:
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Elisa Cosner
Eve Walsh
Karen Kuzmak
Karyn Salitsky
Linda Scherer
Additional membership…..
Live@edu Project Timeline
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September 2010
Project Team Test Accounts
 Testing, Features, Customizations, Challenges
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November 2010
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Campus Announcements
December 2010
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Test Accounts, Document Features, Default Settings,
Address Considerations & Concerns
Live@edu Project Timeline
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January 2011
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February 2011
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P/IR Divisional Accounts
Account Provisioning (ties to IDAM Account &
Access)
Develop Documentation & Communications
Campus Communications
Develop Training Content and Schedules
March 2011
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Campus Communications
Live@edu training
Live@edu Project Timeline
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April – June 2011
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June 2011
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Student Accounts Converted
Email Conversion Complete
July 2011
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Live@edu training
Email conversion underway
Current email servers decommissioned
Thunderbird removal
Winter 2011
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Live@EDU will become Office365
Live@edu Demo….
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Outlook (full client)
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Outlook Web Access (OAW)
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Email, Calendar, Contacts
Email, Calendar, Chat
Skydrive
Storage
 Lite versions of Word, Excel, Powerpoint &
Onenote
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Live@edu
Q & A ???