Transcript Document

Flexible workplaces build
engagement, wellbeing and productivity
Riding the waves of recession
“Although it may seem counterintuitive that the war for talent will
persist during an economic down-turn, the demographic data
indicates otherwise. The converging forces of baby boomers retiring
in large numbers and Generation Y or Millennials entering the
workforce in much fewer numbers will produce a labor shortage. In
the US, only 47 million Millennials stand ready to replace the 76
million baby boomers now facing retirement.”
Talent Management in a Down Economy
Taleo Research 2008
Japan – worst case health & safety
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10,000 work-related deaths
every year
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Highest rate of employees
suffering work-related health
problems
Proven people management approaches
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Focus on business results
Retain top talent
Offer flexible work arrangements
Enhance employee engagement
Value and support diversity
Prioritise health and wellbeing
Job-control & support critical to health
“….an organization’s culture is predictive of the rate of absence due to
illness. Increased levels of job-control and support at work have been
shown to have beneficial effects in terms of improving the health and
wellbeing of employees and of increasing productivity.”
How Workplace Culture Influences Productivity
and Business Success, 2001
Pressing health and safety issues
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Workplace stress
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Health and wellness
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Flexible work arrangements
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Communication
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Ageing population
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Work-life issues
Telecom Retail – a wellness approach
to absenteeism
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2,500 staff
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High absenteeism
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Costing $5m per year
Telecom Retail – a wellness approach
to absenteeism
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Wellness expos
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10,000 steps challenge
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Fitness challenge
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Winter wellness challenge
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Draw for Australian holiday
Telecom Retail – a wellness approach
to absenteeism
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Increased engagement
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Reduced absenteeism – sick
days dropped by a third
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Better service
Comvita – stressing the positive
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A mini multi-national
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Employs 250 people
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Sells its product in more than
20 countries
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Experienced very rapid growth
since 2005
Comvita – stressing the positive
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Survey revealed high
workloads and stress levels
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Wellness committee developed
work-life programme
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Formalised flexible working
options
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Focus on community
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On-site pilates class
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Support for sports teams
Comvita – stressing the positive
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Improved recruitment outcomes
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High retention levels
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Healthy, happy, committed staff
“Healthier, happier people are bound to be
more committed and productive.”
CEO Brett Hewlett
Vero: Case study 1
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Female employee; late 30’s, 3 young children
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Senior Underwriting & Risk Executive
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Works from home Monday & Friday
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Flexible start / finish times; ½ hour lunch break
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Tracks time on timesheet
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Access Anywhere accesses system using
home wireless broadband
Vero: Case study 2
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Male employee; early 60’s
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Risk Surveyor
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Works Tuesday – Friday but flexible depending
on business demands
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Typical day combines working from home, off
site and in the office
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Laptop main office tool
Vero: Case study 3
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Female Claims Consultant; late 50’s
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Struggled with hours & public transport
following surgery
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Works from home Monday, Tuesday,
Thursday, Friday
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Wednesday in the office
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Phone line installed – clients ring office and
phone diverts
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Access Anywhere tool excellent
Mike Foster – Express Couriers
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Winner of Walk the Talk Award,
EEOTrust Work & Life Awards 2008
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Strong supporter of diversity
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Addressed issues related to
domestic violence and absenteeism
Transfield Services –
communicating with new migrants
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Needed 200 new technicians from the Philippines
Thorough induction recognised cultural and language differences
Introduction to kiwi English
No drama – that’s not a big problem
Sure thing – Yes I’ll do it
Tough – So you may not like it but that’s the way it is
Rough as guts – A job that lacks attention to details
Pike out – To withdraw
Hang about – To wait around
Stoked – Feeling really good about something
Ageing workforce – addressing OH&S issues
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By 2012/13 the percentage of workers aged 55+
will increase from 18% to 21%
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Nearly 24% more workers aged 55+ than
currently
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Strategies to avoid health and safety problems
and encourage commitment and productivity,
especially amongst older people:
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Flexible working options
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Job share
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Job redesign
How the EEO Trust can work with you
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Diversity practitioners’ forums
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Tailored research and information
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Meetings and presentations for members
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EEO Library resources
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Newsletters, publications, toolkits
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Additional resources available from
www.eeotrust.org.nz