APC at NJT From Zero to 100%

Dave Rynerson October 16, 2014

Smart Bus Project AVA on new buses since 2008

Bus Routes: 204 NJT 46 subcontract Peak: 1,900 NJT 200 subcontract

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Lincoln Tunnel Toll Plaza and Express Bus Lane

Departure Time and Gate

Smart Bus Project Calendar Requirements

 Real-Time Customer Info (MyBus NOW)  Computer Aided Dispatch  Passenger Counting  Single-Point Sign On

Calendar

Secrets to Success

 The HASTUS calendar  Integrated system maintenance  Short lag time for data availability  New data types  Running time  Load factors  On time performance

Running Time

Load Factors

Categorized for Title VI

On Time Performance

Issues: Accuracy

 First time point  Large bus terminals  High on/off counts  Inclusion of driver, data collector, and non-riding customers with questions

APC Coverage

Issues: Coverage

 Manual vs. Schedule logon  Discards  Unknown stops  Lead time in data prep and deployment  Missing deadhead run time

 PM Peak from the Port Authority Bus Terminal is particularly difficult

Issues: Data Maintenance

 Scheduling, GIS, and bus stop data must be integrated

Systems in 2004

Daily Dispatch CASS Schedules

BSI Bus Stops

Customer Information GIS Routes

Systems in 2014

HASTUS Schedules Daily Dispatch BSI/GIS/Smart Bus Customer Information Internal (e.g.APC) Info

Stops & Time Points in GIS

Conclusions

 Accuracy and coverage are still issues  APC has been transformational  The transformation is just getting started!

Questions?