Transcript The medium through which people and animals communicate

BODY LANGUAGE IN
COMMUNICATION
What do we mean by “Body Language” ??
The medium through which people and
animals communicate using
gestures, expressions and posture.
Why is Body Language important?

Body language plays a big role in intuition
as it gives us messages about the other
person, that we can interpret at an intuitive
level.
55%
7%
38%
Components of Body Language

Facial Expression including Eye contact
Gestures
Stance
Space Relationship
Facial Expressions

There are some universal facial expressions; a
smile, a frown, a scowl.

Eye contact is direct and powerful.

The use of eye contact varies significantly from
culture to culture
Gestures

Fidgeting shows boredom and restlessness.

Pressing fingers together to form a steeple
shows interests, assertiveness and determination.

Touching the nose or rubbing eyes indicates
discomfort.

A hand to the back of the neck may indicate
withdrawal from a conversation.
Open Stance

Interested people always have an erect
posture, pay attention and lean forward

A firm handshake will give the impression of
assertiveness or honesty

People showing open hands, both feet planted
on the ground are accepting

A head tilted to the side indicates interest
Closed Stance

Leaning backwards demonstrates aloofness or
rejection

Folding arms across ones chest or body is
protective and gives the impression of a closed,
guarded and defensive character.

People with arms folded, legs crossed and
bodies turned away are signalling that they are
rejecting messages.

A head down is negative and judgmental
Space

There are four distinct zones in which most
people operate:

Intimate Area 15-50 cm

Personal Area 0.5-1m

Social Area 1-3m

General Area 3m
Thank You!!