Transcript Slide 1

BODY LANGUAGE –
GESTURES
Some Do’s & Don'ts
BODY LANGUAGE
• only as less as 15% is expressed with words,
more than 50% is expressed through your body
•Sense organs in play
• Left and right brain
•Subconscious signals
BODY LANGUAGE
- FACE & EYE
• Feelings, attitudes & emotions- more than body
• Sarcastic comments/ sincere
• Eyes- lying
• Establish bond
• Involve
EYES (AS YOU SEE THEM)
Eyes - upward to the right (their left).
Trying to recall memories.
Eyes - upwards to the left (their right).
Creating visual images (we think in pictures).
A hand over the mouth whilst talking indicates deceit.
A desire to try and stop the words coming out of the mouth.
Indicate critical analysis.
Is an evaluation signal.
Generally a positive evaluation.
It's a time for thought process.
Women - bottom of the chin
Is an evaluation gesture.
It is generally a positive evaluation of your ideas,
suggestions, information or requests.
She may feel comfortable.
She may look cool.
Careful, You have a very negative signal,
even if she is smiling.
The lowered stapling of the hands indicates listening,
and can also be a negative confidence gesture.
The scratch to the back of the neck indicates uncertainty.
It can mean nervousness or deceit.
It can mean a desire to shut out the words they are hearing,
or the words aren't 'going in'.
they've heard enough.
Hot under the collar!
People touch their face 10 times more than normal
when they feel uncomfortable. When you lie, you
feel a tingling sensation around your face and neck,
and feel you need to touch or relieve the area.
Hand clasping at a desk or in a chair
on its own may indicate nervousness,
insecurity or anxiety. The more tightly
clasped they are, the more the anxiety.
Clasped hands in front of the body are a barrier signal,
seeking reassurance.
The higher the hands are , the more confident the feeling.
Here's the mother of all confidence gestures.
This gesture can denote even arrogance.
The most supreme will be
when the chair is tilted back onto two legs.
Crossed legs can be comfort, but often indicate negativity.
Holding a clipboard
This is extremely negative.
Indicate lethargy.
They maybe don't want to be there
Indicate indifference.
The attention they are giving you is minimal.
It normally indicates mild confrontation and stubbornness
at that point.
This is blatant territorial ownership. Claiming territory.
It could easily be disregard of other people's territory
if it were say your feet on someone else's desk.
This is an aggressive gesture, indicating their hidden behavior
as being aggressive.
Watch for people's feet movements.
WET FISH from a man this normally means a weak character,
someone who is easily persuaded.
THE BONE CRUSH handshake
It's a show of strength and dominant character to the extreme.
A palm down handshake indicates control.
Anyone who gives you a handshake with two hands,
when first meeting you, is likely to be insincere and
overwhelming, or even deceitful.
Openness
Lean forward
Open palms
or
shoulder motion
Unbuttoning
Defensiveness
Arms crossed
Or
gripping
Leg over chair
or
With a leg across
Evaluation
Hand to cheek
or
Beard stroking
or
Lowered specs
or
Chewing specs
or
Pinching the bridge of nose
Suspicion & secretive
Sideway glance
or
Touching nose
or
Rubbing ear/behind
or
Rubbing eyes
or
Hand over mouth
Readiness
Hands on hips
or
Sitting on the edge
Reassurance
Clenched hands with thumbs rubbing
Or
hand pinching
or
Women- adjusting necklace
Frustration
Back of head
or
Tightly clenched hands
or
Wringing hands
or
Pain in neck
or
Hot under collar
Self-control
Clenched at back
or
Crossed ankles
Here's a neutral position.
Sat upright, legs together,
arms apart, possibly with the palms of the hands showing,
indicating honesty and sincerity.
BODY LANGUAGE
Two basic groups of Body Language
Open/closed
Forward/back
BODY LANGUAGE
open
responsive
reflective
forward
back
argumentative
escapee
closed
RESPONSIVE
REFLECTIVE
FUGITIVE
COMBATIVE
ENGAGED
leaning forward
open body
open arms
open hands
LISTENING
head tilted
lots of eye contact
nodding
high blink rate
BORED
staring into space
slumped posture
doodling
foot tapping
LET ME SPEAK
finger tapping
foot tapping
staring
EAGER
(sprint position)
open legs
feet under chair
on toes
leaning forward
EVALUATING
sucks glasses/pencil
strokes chin
looks up and right
legs crossed in 4 pos.
(ankle on knee)
LET ME GO
feet towards door
looking around
buttoning jacket
AGGRESSIVE
leaning forwards
finger pointing
fists clenched
READY TO AGREE
closes papers
pen down
hands flat on table
ATTENTIVE
(standing)
arms behind back
smile
open feet
REJECTION
sitting/moving back
arms folded
legs crossed 11 pos
(thigh on knee)
head down
frown
DEFIANT
(standing)
hands on hips
frown
DEFENSIVE
(standing)
feet pointing in
hands clenched
LYING
touches face
hand over mouth
pulls ear
eyes down
glances at you
shifts in seat
looks down and to left
BODY LANGUAGE…..?
BODY LANGUAGE….?
BODY LANGUAGE….?
BODY LANGUAGE….?
BODY LANGUAGE
-MOVEMENT
• Do not be frozen
• Display energy & variety
• Purpose
• No pacing, rocking, swaying
BODY LANGUAGE
-MOVEMENT
• Forward - making point
• Backward
• Sides
BODY LANGUAGE
Clothes
: 23%
+
Gestures
: 57%
+
Facial expressions
: 20%
POSSESS THE BEST GESTURES
DEAR FUTURE MANAGERS!!!
WISHING YOU ALL THE SUCCESS