Transcript Whole Family Conference Strengthening Families in Sunderland

Whole Family Conference
Strengthening Families
in Sunderland
Welcome & Housekeeping
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Today’s Event in Context
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LSCB/LSAB
Whole Family
Learning not Mimicking
Maximising efficiency
Statutory Changes
Sunderland Safeguarding Adults Board
Serious Case Review
First Undertaken in Sunderland
Lessons Learned
Personalisation/Vulnerability
Communication
New Ways of Working
•A new model for Adult Safeguarding in
Sunderland
•Thresholds/Workloads
•Organisational Changes
•Everybody’s Business
Whole Family Conference
Strengthening Families
in Sunderland
Introduction to the Strengthening Families Strategy
and Family Focus Project in Sunderland
13th November 2012
An inclusive definition of family
• A broad and inclusive definition of family to
reflect the complexity and vibrancy of family
life in Sunderland
• Refers to the bond between people brought
together through birth, legally recognised
relationships, kinship or an otherwise close
connection. This includes families of all ages,
those with or without children, and those with
connections across more than one
household, in more than one community.
Context
• Families matter
– Provide for family members’ basic needs; socialise children and
young people; offer a key source of financial, social and emotional
support to majority of population; help build strong communities
• Financial pressures and the need to do things differently
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Prevention and early intervention throughout the life course
Better coordination and integration between partners
Holistic ‘whole family’ / ‘whole community’ responses
Building capacity and reducing dependence
• Move towards more asset based approaches
– Nurturing the strengths and resources of people and communities
– Empowering individuals, families and communities to control their
own future and take ownership of change
Context (continued)
• Personalisation
– Greater involvement, choice and control
– Flexible and tailored support that responds to needs, preferences
and aspirations of each individual
• Responsive local services
– Moving towards integrated services at a locality level
– Flexible and tailored services that respond to local needs,
conditions and priorities
Challenges faced by some families
Factors that can have a positive or negative influence on family
circumstances and wellbeing:
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Neighbourhood and community
Drugs and alcohol
Employment
Family relationships and friendships
Health and wellbeing
Housing
Learning and education
Life skills
Money and finances
Offending behaviour
Parenting
Organisational challenges
• Moving from a focus on the individual to a focus on the
whole family
• Moving from crisis-led support to prevention and early
intervention
• Moving from a deficit model to an asset-based approach
• Moving from fragmented services to seamless provision of
support
• Moving from inaccessible to flexible and accessible
services
Emerging Strengthening
Families Strategy
Sunderland is a city where families recognise and
fulfil their ambitions and potential
• Families have the aspiration and confidence to take
up opportunities to achieve a better future for
themselves and their community
• Organisations provide the right support, at the right
time, and in the right way so that families can meet
their own needs and realise their aspirations.
Proposed principles of our approach
Our approach to working with families will be:
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Asset based, recognising and building on the strengths within each family
and their community
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Capacity building, reducing dependence on services in the longer term
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Family-focused, taking a whole family approach to improving outcomes
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Personalised and responsive, tailoring support to family needs and
circumstances, and adapting as these change
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Pro-active and pre-emptive, seeking to identify and appropriately address
issues at the earliest opportunity, and prevent problems developing in the
first place
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Integrated, working together across services and organisations to achieve
more for families
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Locally responsive, planning and delivering services at a locality level
where appropriate
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Intelligence-led, based on insight and evidence of what works
Draft Strategic Objectives
• Empowering families to help themselves,
increasing their independence and resilience
• Encouraging the community to do more for
families
• Intervening early and as soon as possible to
improve outcomes and prevent problems
from developing or getting worse
• Developing responsive family-focused
services that are easily accessible
Family Focus Project
• ‘Troubled Families’ programme launched by the Prime Minister
in December 2011
– Estimate that £9bn per year is spent on
120,000 families nationally, with only £1bn
on preventative services
• 120,000 families met 5 out of 7 criteria such as living in poor or
overcrowded housing; no parent has any qualifications; mother
has mental health problems
• Using these criteria Sunderland was identified as having 805
‘troubled’ families
• Four new criteria for identifying families locally
DCLG Criteria
• Criteria 1 - Young people involved in crime
and families involved in anti-social behaviour
• Criteria 2 - Households affected by truancy
or exclusion from school
• Criteria 3 - Households which also have an
adult on DWP out of work benefits
• Criteria 4 - Local Discretion – can be used
to add other families who meet any 2 of the 3
criteria above and are a cause for concern
Family Focus Project
• Sunderland Local Discretion Criteria - families where
there are substance misuse (young people and
adults), domestic violence and child protection issues
• Renamed Family Focus Project in Sunderland
• Targeted support to ‘turn around’ the lives of 805
families
• What does ‘turn around’ mean?
Family Focus Project
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• Sunderland has to meet stated outcomes
with at least 805 eligible families over the
lifetime of the project (by May 2015)
• Success measured by achieving stated
outcomes around:
– Getting children back into school
– Reducing criminal and anti-social behaviour
– Getting parents on the road back into work
– Reducing the costs to the taxpayer and local
authorities
Family Focus Outcomes
Turn around =
• Each child in the family has had fewer than 3 fixed exclusions and
less than 15% unauthorised absences in the last 3 terms
• 60% reduction in ASB across the family in the last 6 months
• 33% reduction in offending by all minors in the family in the last 6
months
• One adult in the family has moved off out-of work benefits into
continuous employment in the last 6 months
Family Focus Payment by
Results
• Payment by results based on 40% of the cost of
intervention - £4,000 per family
• Initiative seen as an opportunity to review and improve
the way partners work with the most challenging and
vulnerable families across the city
• Not extra resources but development of a new way of
working with families with multiple and complex needs
Delivery model – October 1st
2012
• Integrated Multi-Disciplinary Teams based in each locality
• A multi-agency Information System to pool information
from different agencies and monitor outcomes
• A single point of contact with the family through a key
worker
• A single assessment/family snapshot
• A single Family Agreement developed with the family
• Flexible packages of support for each family based on the
Family Agreement
• Regular progress review and monitoring with the family
recorded and each family’s outcomes tracked
Family Focus Delivery Model Key
Stages
• Stage 1: Identification of the family
• Stage 2: Multi-Agency Family Locality Teams and MultiAgency Family Assessment Panels
• Stage 3: Family engagement and assessment by the
key worker
• Stage 4: Development of the Family Agreement
• Stage 5: Delivery of a flexible package of targeted, coordinated support for the family
• Stage 6: Family case management: family review,
tracking and monitoring arrangements
Opportunities
• Family Focus Project provides an opportunity to accelerate
wider strengthening families approach
• Transforming relationships with individuals, families and
communities in ways that build resilience and reduce
dependence
• More effective and efficient use of resources through better
coordination across services and partners
• Developing new models to support known and ‘hidden’ families
• Tailoring support to each family’s needs and strengths
• Achieving a better balance between responding/reacting and
preventing/intervening early
• Delivering outcomes valued by families and communities
Where does Strengthening Families fit with
safeguarding children and vulnerable adults?
Family Focus:
• Includes families with children/young people subject to child
protection/domestic violence and substance abuse in the 4 local
criteria
• Increases the range of issues addressed, and the resources that
can be mobilised, as part of intervention
Strengthening Families:
• Builds upon current CAF process and locality multi agency
working and extends the range of issues tackled through
interventions
• Increases information sharing/earlier identification/earlier
intervention
Sunderland Safeguarding Children Board &
Sunderland Safeguarding Adults Board
SSCB & SSAB both recognise that
safeguarding and promotion of the
welfare of vulnerable members of the
community, whatever their age, is a
shared responsibility and that
commitment to a ‘whole family’ approach
is essential in ensuring the safety and
wellbeing of both adults and children.
Interface Protocol between Safeguarding
Children & Safeguarding Adults
SSCB & SSAB have agreed an Interface Protocol between
Safeguarding Children and Safeguarding Adults to ensure:
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commitment to the ‘Whole Family’ approach.
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when working with families, regardless of role, all staff need to be aware
that they may identify vulnerable children, vulnerable adults or both.
The interface protocol aims to:
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Reiterate the duty of care on staff to raise concerns regarding vulnerable
adults, vulnerable children or both.
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Develop and improve joint working practices where the are both vulnerable
adults and vulnerable children within a family.
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Ensure that any vulnerable member of a family, whether adult or child, is
safeguarded from abuse and harm.
Whole Family Conference
Strengthening Families
in Sunderland
Some Observations
• Punctuating from all points of view
•Don’t lose focus
•Quality Risk Assessment
•Information Sharing
•Remember Fathers, working with men
New Ways of Working Part 2
• Munro Changes
• Ever closer multi-agency working
• Skill Development and Training
• Supervision
• Everybody’s Business