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UN Procurement Procedures 1 20-07-2015 The Procurement Process Strategic analysis/ Procurement plan Request for procurement action Development of specifications/TOR/SOW Identification of suppliers Market research Selection of procurement method Informal procurement method: Shopping/RFQ Formal procurement method: ITB/RFP 2 20-07-2015 The Procurement Process Informal ‘Shopping’ Less than USD2,500 Formal procurement method: ITB/RFP RFQ – Request for Quotation, Up to USD30,000 ITB Invitation to Bid, Over USD30,000 RFP Request for Proposal, Over USD30,000 Used for Goods and Services Used for Goods and Civil Works Used for Services (can incl. Goods) Advertisement Preparation of formal solicitation documents Advertisement Preparation of formal solicitation documents Identify potential Suppliers Document 3 Quotatations Lowest Price Bid Receipt & Opening Evaluation Contract approval process Contract award Contract management 20-07-2015 Lowest Priced Compliant Bidder Separate Bid Receipt & Opening Tech & Fin Separate Evaluation Contract approval process Contract award Contract management 3 Best Scored bidder The Procurement Process Informal ‘Shopping’ Less than USD2,500 Formal procurement method: ITB/RFP RFQ – Request for Quotation, Up to USD30,000 ITB Invitation to Bid, Over USD30,000 RFP Request for Proposal, Over USD30,000 Used for Goods and Services Used for Goods and Civil Works Used for Services (can incl. Goods) Expression of Interest Prequalification Post Qualification/ Pre-shipment Inspection Identify potential Suppliers Document 3 Quotatations Lowest Price Advertisement Preparation of formal solicitation documents Bid Receipt & Opening Evaluation Contract approval process Contract award Contract management 20-07-2015 Lowest Priced Compliant Bidder Advertisement Preparation of formal solicitation documents Separate Bid Receipt & Opening Tech & Fin Separate Evaluation Contract approval process Contract award Contract management 4 Best scored bidder Additional processes • Expression of Interest Used as part of market research Identifying and prequalifying suppliers Keep abreast with new developments Does not necessarily result in procurement • Prequalification Can form part of ITB/RFP Used for high-risk goods such as pharmaceuticals, condoms Used for where high impact if delivery fails, such as elections Confirming manufacturing, quality standards, other issues i.e. child labor Very specialised for pharmaceuticals • Post Qualification/Preshipment Inspection Used as part of testing pre-contract stage Ensuring equipment works under special conditions 5 20-07-2015 Samples of EOI Agency website, UNPD Agency website, UNDP 6 20-07-2015 7 20-07-2015 Request for Proposal (RFP) Application: • Used for formal competitive bidding when requirements cannot be described in a definite or complete manner, i.e. when a technical or other solution is sought (TOR). • Normally used for procurement of works and services. Two-envelope system (technical and financial proposal). Important: • Evaluation Criteria must be part of RFP. Award of contract: • Select proposal that offers the best value in accordance with evaluation criteria. 8 20-07-2015 RFP Process Illustrated • • • • Based on actual case Procument of Services results in RFP method Project for Guard Security Service for UN offices in Pakistan UNDP Pakistan country office requested UNDP/IAPSO in Copenhagen to undertake procurement on their behalf • Security service also for other UN Agencies in Pakistan • Case illustrates: EOI Pre-bidding meeting Detailed Tender Documentation Examples of Evaluation Criteria related to Services Examples of Outcomes RFP resulting in Direct Contracting And another unexpected turn in events . . . • Confidentiality . . . Names and documentation • NB: RFP can also be done for goods, e.g. part of complete solution, or where there could be alternative or varied goods to meet the same need 9 20-07-2015 EOI Reason Supply market analysis Needed to comply with UN Security Council requirements Preqaulification Published on IAPSO website and in local media Outcome 19 EOIs Received 8 Companies shortlisted 10 20-07-2015 RFP RFP Participation only for short listed suppliers in this case Why? Control of process . . . Required 3 compliant bids If no prequalification, all welcome to participate 11 20-07-2015 What to look out for • Allow to bid on sections or only total requirements • Pre-bidding meeting • Clarifications and Amendments Communicated to all Suggesting alternatives Advise on short delivery times 12 20-07-2015 Pre-bid meeting • CVs for staff • Suggestions by suppliers • Letters rule • Detailed evaluation method not disclosed 13 20-07-2015 Pre-bid meetings and visits • Open to suggestions • In UN’s interest to have compliant bids 14 20-07-2015 Details • Language • Checklist of documents • Use the correct format!! • Impressions and facts 15 20-07-2015 Policies and Standards • Quality Standards vary • Supplier Code of Conduct • NB: No pricing information Numbering Proprietary Info Confidentiality 16 20-07-2015 More Details • Quote in requested currency • Note: Letter overrule figures • Signatures Copies • Payment terms not negiotable 17 20-07-2015 Deadlines • No exceptions! • Time difference • Envelopes 18 20-07-2015 Opening and Evaluation • Committee • Errors • Non-responsive bids Late Unsigned Incomplete Wrong format • Tech & Fin Proposals 19 20-07-2015 Formula 20 20-07-2015 Actual Score sheet Company A Company B • Ranking 21 20-07-2015 Details of Evaluation 22 20-07-2015 Actual document and Evaluations 23 20-07-2015 Actual evaluation comments 24 20-07-2015 Technical Evaluation Outcome 25 20-07-2015 Contract • Cancel process Poor process Lack of funds Change of needs • Flexibility and patience required 26 20-07-2015 Performance Security and Payment Page 31 • • • • Bank guarantees/performance security Payment terms not negotiable 30 days after delivery Could be staggered depending on services/goods 27 20-07-2015 The form 28 20-07-2015 Page 24 Performance • Crucial • Share information via UNGM • Vendor eligibility policies 29 20-07-2015 Page 27 Price Schedule 30 20-07-2015 Financial Proposal’s Opening Company A Company B 31 20-07-2015 Financial Proposal Company A Company B 32 20-07-2015 Internal Review of Procurement Process • For all processes over USD30,000 • Between 30,000 – 300,000 Local approval • Over USD300,000 approval at HQ level • Thresholds vary 33 20-07-2015 Headquarter Review • Review: Process Value For Money Quality Assurance Documentation Outcome: • Queried number, qualification and supervision of guards • Seeked report on performance of Company A (existing supplier) • Concerned about limited competition and requested outcome of evaluation results • Performance report shows issues with supplier ... • Meeting with supplier to address issues • Rewarded for 6 months period and measures and stringent arrangements put in place to monitor 34 20-07-2015 How the ITB Process Differ? • Used for goods and works where specific quantities are available. • Simplified process, comparison simple Instructions to bidders includes: • Incoterms 2000 • Delivery dates FCA and FOB • Freight arrangements • After-sales service • Training • Spare parts • Deviations from specifications • Country of origin information and developing countries 35 20-07-2015 Supplier qualifications 36 20-07-2015 Evaluation Criteria • Compliance with GTAC • Supplier Criteria • Technical Specs • Price and Delivery Time 37 20-07-2015 Price schedule • Do NOT change format 38 20-07-2015 Deviations 39 20-07-2015 20-07-2015 Practical Tips 40 Practical Tips for Potential Vendors Research UN agencies and traditional items/services required Register on www.ungm.org E-mail address Correct coding Key words Up to date Respond to reminders Marketing your goods and services Look for EOI Post/e-mail information English on website Start where you are doing business 41 20-07-2015 Practical Tips for Potential Vendors Finding opportunities UNGM – Tender Alert Service Agencies’ websites Always respond Seek clarification Pay attention to: Deadlines, timezones Format Language Currency Addressing of envelopes 42 20-07-2015 Practical Tips for Potential Vendors Attend Bid Openings or ask Embassy/Consulate Be patient and perservere Prepare to meet new challenges Kits, training materials, after-sales service Awareness of environmental concerns 43 20-07-2015