Transcript Title of the document

7 October 2008
sodexo.com
Contents
1. About Sodexo
2. Our approach to Diversity and
Inclusion
3. Moving from ‘talk’ to ‘action’
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sodexo.com
Sodexo Worldwide
We are a world leader in Food and Facilities Management
providing quality of life services;
● In 80 countries
● Over 29,000 sites
● With 342,000 people
Our areas of expertise include;
● Corporate Services
● Prestige
● Defense
● Correctional Services
● Healthcare
● Seniors
● Education
● Remote sites
www.sodexo.com/group_en/the-group/sodexo-in-1-min.asp
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Sodexo UK and Ireland
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48,000 staff over at more than 2,300 client locations
across all market sectors
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1212 staff in Scotland across 80 client locations
including Lothian and Borders Police
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We provide the following services to Lothian and
Borders Police;
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Cleaning
Catering
Mailroom & Distribution
Grounds Maintenance
Other subsidiary services
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Mission and Values
Mission: To improve the quality of daily life
Values
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Spirit of progress
Team spirit
Service spirit
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Strategy Map
Become the premier Global Outsourcing Expert in
Quality of Life services
ACCELERATE PROFITABLE ORGANIC GROWTH
IMPROVE OPERATING PROFITS,
MARGINS & CASH
AND GROW FASTER THAN OUR COMPETITION
Acquire
new clients
Build a
comprehensive IFM
offer and a strong
pillar in Hard FM
LIVE
OUR VALUES
Build on our
culture
Act as a corporate
citizen
Improve client
and customer
retention and
loyalty
Increase revenues
at each existing
account
Reinvent a
competitive client
proposition
Develop &
implement higher
margin & innovative
food offerings
MAKE SODEXHO‘S BRAND
THE REFERENCE IN
QUALITY OF LIFE
SERVICES
AND ACHIEVE THE BEST PERFORMANCE
IN THE INDUSTRY
Excel at labor
productivity
Reduce purchasing
costs
Optimize our
organizational
efficiency
Get high returns
out of IT
CREATE A COMPETITIVE
ADVANTAGE
THROUGH OUR PEOPLE AND
THEIR DIVERSITY
ENSURE COMPLIANCE
THROUGH REINFORCED
STANDARDS,
BUSINESS RIGOR AND
BEST PRACTICES
Drive Sodexho brand
image to reflect our Group
expertise in Facilities
Management
Attract, develop,
engage and retain
the best talents
we need
Improve risk & reward
management at the
right level
Reinforce brand equity and
exploit it as a business
development asset
Foster Diversity
& Inclusion
Guarantee compliance
with quality standards
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sodexo.com
Global Focus
 Global diversity strategy launched in 2006
 Group Chief Diversity Officer based in USA
 Vice President of Diversity and Inclusion for
Europe
 Global Diversity Taskforce with
representatives in every country
 Global ‘Inclusion Newsletter’
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Global and Country Diversity Newsletters
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UK and Ireland Focus
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USA and Europe further ahead than UK and Ireland
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A local approach – first steps to raise awareness and
embed inclusion
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A realistic, practical and pragmatic approach to a
challenging subject
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Race for talent with changing UK demographics
We are not simply replicating US and Europe strategies
in UK and Ireland.
Increasing expectations of existing and potential clients
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What some people think…….
Surely if we treat
everybody exactly
the same we can’t
go wrong – can we?
Its time we
starting taking
this stuff
seriously!
Every day I read or hear
something negative about
diversity. I am fed up of
hearing about it!
We stick to the
middle of the road
with everything we
do so as not to
offend anyone
If a client doesn’t
want us to employ
black people we
won’t
It’s always about
someone else –
what about me?
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It’s all about quota’s,
positive discrimination
and lowering
standards
My budgets are
too tight for me
to afford to
employ a
disabled person
We are already a
diverse company so
why are we even
talking about this?
What we read in the Press
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What we read in the Press
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What we read in the Press
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What we read in the Press
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What we read in the Press
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What we read in the Press
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sodexo.com
A challenging subject……?
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Diversity can be a challenging subject but only if we allow it to
be. Our role as managers is to lead positively.
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Our UK and Ireland strategy is all about celebrating, including
and raising awareness – in other words taking a very positive
approach to what can be a negative subject
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We will also focus on finding practical solutions where
differences create barriers e.g
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Providing ESOL classes for staff who do not speak English as their first
language
Providing funding and support for people who have a disability or
become disabled
Providing guidance on how to sensibly manage requests for time off for
reasons of flexibility or religious observance
Setting up diversity networks to inform and shape the business and
ensure we have a spirit of inclusion through the business
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Progress so far

New head of diversity appointed for UK and Ireland, also part
of Global Taskforce
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UK and Ireland Diversity policies available to all staff and
clients
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Diversity and Inclusion Council made up of directors from
across the UK and Ireland has now met twice
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Council will champion diversity and inclusion across the
business
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Diversity and Inclusion strategy launched - linked to global
business imperatives
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Key relationships with ‘expert’ NGO’s including Employers
Forum’s on Age, Belief and Disability, Race for Opportunity
and Opportunity Now
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UK and Ireland Diversity & Inclusion Policy
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Launched in July 2008
Supported by FAQ
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Our commitment to LGBT staff
Extract from policy
Sexual Orientation In order to implement this policy across the
diversity strands, Sodexo
•will acknowledge that same sex relationships are as important as mixed
sex relationships and ensure that this is reflected in policy and practice.
•will confront homophobic attitudes, behaviours and language and
promote an understanding of individual rights and attributes.
•will encourage a culture of openness around sexual orientation, whilst
maintaining privacy rights.
•will ensure that it takes a proactive role in promoting the understanding of
sexuality equality issues.
NB: Our commitment to transgender staff is covered within the
‘Gender’ strand of our policy. page 23
Diversity and Inclusion Strategy Map
CREATE A COMPETITIVE ADVANTAGE
THROUGH OUR PEOPLE AND THEIR DIVERSITY
Attract, develop,
engage and retain the
best talents we need
Demonstrate visible,
tangible and accountable
senior management
commitment
Communicate and
celebrate our diversity
internally and externally
Foster Diversity
& Inclusion
Understand the needs
of our diverse
workforce
Equip our managers with
the confidence to lead a
diverse team
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Engage with employees
across the business to
shape and deliver our
Diversity Action plans
Continually measure
and share progress
against our Diversity
Action plans
Looking ahead
Our strategic work on D&I in the UK will accelerate this over the
next 12 months with;
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becoming active members of all NGO’s including Stonewall
the continuation of our executive level D&I council
the development and roll out of a training and education
programme for managers and unit staff
some key communications and activities designed to raise
awareness and bring diversity to life
the development of our Inclusion toolkit
the formation of our first employee networks
working in partnership with clients to share best practice
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Thank you.
Sharon Kyle
Head of Employee Engagement and
Diversity
Sodexo UK and Ireland
[email protected]
www.sodexo.com
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