“Thank you for allowing us to serve you.”

     The main goal and operation at the tax collectors office is to do just that, collect taxes.

We collect a variety of taxes and fees from the obvious to not so obvious Community involvement through tag and charity promotions Pride ourselves on customer service and efficiency through training and cross training Our offices run completely on the fees associated with each customer transaction

      ◦ ◦ ◦ Gulf Harbors (New Port Richey) West Pasco Government Center (New Port Richey) Land O’Lakes (Central Pasco Government Center) Dade City (East Pasco Government Center) COMING SOON! Wesley Chapel (Compark 75, Wesley Chapel) Hours Mon, Wed, Fri (8:30am-5:00pm) Tues, Thurs (7:30am – 6:00pm) Saturday (9am -1pm) *only office in the state*

Staff consists of 166 FTE Positions Total Budget: $8,607,105

      Operations ◦ ◦ Tag Department Tax Department IT Department Customer Relations Human Resources Finance Support Services

      ◦ ◦ ◦ Driver’s Licenses Learner’s Permit/Road Tests Florida ID CDL (Commercial Driver’s License) ◦ Vehicle Titles (In state/Out of state) ◦ ◦ Vehicle Identification Number (VIN) Verifications Registration Renewals New/Original Manufactured Home Automobile, Motorcycle, Heavy Truck License Plates & Specialty Plates Disabled Parking Permits Auto Dealer Transactions

      ◦ ◦ Boat/Vessel Titles Registrations Hunting License Freshwater Fishing License ◦ Saltwater Fishing License Recreational Use Permit Limited Entry Quota/Hunt program to prevent overcrowding and harvest of game in certain areas of Florida.

Birth Certificates

   ◦ Real Estate Taxes ◦ ◦ ◦ Tax Certificates Tax Deed Applications CDD (Community Development District) Fees Business Tax Receipt ◦ Pasco Business License Tangible Tax Tax assessed on equipment used at a business that is not real estate or motor vehicles that is computed by the Property Appraiser yearly.

 ◦ ◦ ◦ ◦ ◦ ◦ ◦ ◦ Technology infrastructure support Mainframe Programming – Real Estate, Tangible Tax, Business Tax Payment Processing Phone Tree Website PC Troubleshooting Networking & Internet Equipment Maintenance Email configuration

        Website design Press Releases Training ◦ New Hires ◦ Ongoing/New training Call Center License Plate Promotions Local Charity Promotions Comment Cards Community Events

  ◦ ◦ ◦ Personnel/Staffing needs ◦ ◦ Hiring Promotions Employee Benefits Health Dental Vision

     Mailings ◦ ◦ ◦ ◦ ◦ Renewals: Auto, Boat, Parking Heavy Truck renewals (December) Manufactured Homes renewals (January) Real Estate Taxes (November) Business Tax Receipts (June) High speed payment processing In House Printing Office Courier Ordering and Storage

   Last year our office ◦ ◦ ◦ Performed over 1 million transactions Collected over half a billion dollars Served over half a million lobby customers Our call center receives on average between 700 and 1000+ calls daily Support our Troops License plate promotion collected over $7,000 in donations for our troops Thank you for your attention, come see us soon!