Transcript AMI & MDMS

Meter Data Management System
SWEMA Spring Conference
Amarillo, Texas
2008
Meter Data Management
Agenda







7/20/2015
What is MDM?
Where does MDM fit?
Challenge of AMI
Why you need MDM
Where is MDM going?
Business Process Changes
Summary and Questions
2
MDM - What people “think” it is



… is an enterprise-wide data management solution for interval, register and event
data for residential and C&I customers. … manages data from many different
collection systems and provides secure, accurate, reliable data to a wide array of
billing and analysis systems
… receives data in many forms, and from a growing diversity of sources,
including meters and, eventually, transformer connections and switches. It
validates, edits, and formats the data for use by different applications, passes
formatted data to those applications, and archives a complete set of data for future
reference.
… supports utility mass market and commercial/industrial (C&I) advanced
metering applications. It enables process automation and delivers unparalleled
accuracy, end-to-end visibility, and real-time control over utility business
processes related to advanced metering.
Capture
AMI
Reads
7/20/2015
Store
Read
Data
Validate
Estimate
Edit
Deliver
Determinants
for Billing
3
So what is Meter Data Management?
MDM is NOT:
MDM is:
 Just a data warehouse of usage
data
 A platform to enable fundamental
changes in operating your company
using real-time information
 Just for C&I meters and
complex billing
 The integration point for current and
future AMI technologies
 Just for “VEE-ing” interval data 
 Operated based on monthly
billing cycles

 Limited to revenue metering
data
At least it shouldn’t be!
7/20/2015
The information toolkit required to
empower your AMI Operations
department
The foundation of future customer
programs including new customerpremise devices (e.g. HAN, Smart
Thermostats)
 Step one toward a Smart Grid
4
It’s not simple anymore!
AMI
Connect/Disconnect
Demand Response
OMS
Manage Outages
MDMS
Meter Reading
CIS
Process, Analyze,
Collect the data
Calculate the bill
Normalize, Distribute
HAN
Communicate &
Control
7/20/2015
CDP
Present Data
Load Research
Analyze Data
5
AMI and MDM over the years
7/20/2015
6
MDM is more than
“Read & Bill”
 Cover all MDM billing functions
 Add AMI Business Process Management
– Provisioning
– Exception handling
– Aggregation and virtual metering
– Command/control
 Add Analytics and Reporting
– AMI performance and trends
– Usage anomalies
– Meter and data problems and issues
 Now, integrate with the enterprise
– Real-time Standards based
– Flexible
– Distribution of data
7/20/2015
7
Where does MDM fit?
Meter
Billing
reads
determinants
Provisioning meter
7/20/2015
order
Work
reads events
8
The challenge of AMI
Managing the AMI business processes and the data:
–
–
–
–
–
–
–
Deployment Planning and Scheduling
AMI Provisioning and Activation
Data Collection
Problem Detection and Resolution
Data Synchronization
Data Processing and Distribution
Outage Management
By the numbers (1,000,000 meter utility)
Every DAY the information systems and personnel must support:
– >2,000 meter exchanges per day
– >1,000 customer moves per day (25% yearly turnover)
– 10,000 missing reads per day (99% daily read success)
– 20 meter failures per day (0.5% annual failure rate)
– 10,000 data changes per day
– >30,000,000 meter reads per day
7/20/2015
9
All MDM Systems are NOT
created equal
 All MDM Systems will receive, store and VEE data from AMI
systems and deliver for cycle billing
 But, an MDMS should:
– Completely manage the AMI system (configuration,
command/control, on-demand reads, etc.)
– Support unique business rules of each application (billing,
outage, etc)
– Identify exceptions & automatically trigger resolution
processes
Lowest
Total
Cost of
Ownership
– Automatically synchronize data from multiple systems of
record
– Support the entire business process, not just supply data
– Minimize process build/change within legacy environment
7/20/2015
10
What should MDM do?
 Single interface to all AMI systems (provision, read, control)
 Process and store valid and complete interval and billing
determinant data
 Present billing determinants (scheduled and adhoc) to the billing
system
 Support the AMI operations
 Analyze meter reading data and identify issues
 Identify events and automatically forward work or information to
enterprise systems
 Aggregate and/or transform metering data into information for
enterprise systems and users
 Proactively and on-request send data to enterprise systems and
web
7/20/2015
11
Why do you need MDM?







7/20/2015
Simplify AMI to the enterprise
Reduce load on CIS
Scale!
Analyze the large amounts of data provided by AMI
Automation of data handling and business processes
Manage all the new processes related to AMI
Meet the future changes enabled by AMI
12
AMI & MDM
7/20/2015
AMI Network
Communication & Data Collection
MDMS
Utility Integration Bus
Integrated or
Retrofitted Register
Meter Data Mgmt System (MDM)
AMI Meter
Communication
Network
Data Collection
Head-End
Meter Comm
Meter Comm
Meter Comm
Communication
Network
Data Collection
Head-End
Meter Comm
Meter Comm
Meter Comm
SAP
GIS
OMS
WMIS
Enterprise
Integration
13
Delivering the Full Value of AMI
MDM helps utilities maximize the value of their AMI investments
thru benefits realization and minimizing AMI lifecycle costs
 Distribution Operations Planning
 Customer Service Operations
& Programs
– Move In/Out
– Outage Event Processing
– On-Demand Meter Read
– Restoration Verification
– Service Connect/Disconnect
– Transformer Load Monitoring
– Meter Read Data Quality
 Metering Operations
– Energy Diversion Identification
– AMI Asset Management
– Data VEE
• Meters, Communications
– Interval Data Framing

Customer Programs
– Mass Market Demand Response
– Web Data Access
Modules, Network Nodes
– Meter O&M Management
– AMI Installation Management
– AMI Diagnostics & Error Flag
Management
– Billing Options and Tariffs
– Home Area Networks (HAN) (e.g.
Smart Thermostats, in home devices)
7/20/2015
14
Supporting Demand Response
 Dynamic load situations will drive more real-time needs:
– Interval data collected, validated and displayed every interval
– Real-time update of AMI system or mass on-demand reads
– Scale and performance drivers
 Customer owned and managed energy resources
– Support for distribution grid operators
– Support for settlement process
– Flexibility to meet demands of time-variable pricing
 HAN vision
– Smart appliances can trade load curtailment in the market
This means: More energy data available to make near real-time
decisions
7/20/2015
15
Where is MDM going?
 More focus on interval data handling
– Summarization and Aggregation for the various users
– Customer presentation and other systems need complete data every day (NOT,
just on billing cycle)
– Billing based on “usage” rather than “register reads”
 More business process management rather than data management
– More business process automation
 More users of AMI data
–
–
–
–
Web presentation
Outage
Load research
Distribution
 Demand response and home area network (HAN)
– Tracking of devices, programs and security by participant
 Asset management
7/20/2015
16
Business process questions
raised by MDM
 Where do you?
–
–
–
–
Monitor/troubleshoot meter reading problems
Monitor/troubleshoot meter installation/provisioning issues
Monitor AMI network performance
Manage AMI network installation and maintenance
• What happens if the AMI network element IS a meter?
– Issue trouble tickets and work orders
– Track service history
– Resolve billing issues
 What does the organization look like?
– Who “owns” MDMS?
– MDMS operations vs. AMI operations
 Which information system is the SOR?
 What is the role of asset management?
7/20/2015
17
Now, “What is MDM?”
An MDM will:
 Collect, Store, Process and Deliver Reads
 Provision and Configure AMI and HAN
 Analyze Meter Reading and Meter Data
 Collect, Store, Analyze and Forward Events
 Distribute read and event data
 Identify and resolve exceptions
 Issue and track AMI control operations
 Synchronize with other systems
 And, someone/some system still has to:
–
–
–
–
–
–
7/20/2015
Plan, manage, track AMI installation
Advanced data analysis
Manage the meter, AMI network and HAN assets
Aggregation and processing for settlement
Presentation of data - internally and externally
Reporting - dashboard and detail
18
Summary: An MDM should…
 Process data in real-time and make it usable/available
immediately
 Store and maintain usage data repository
 Normalize and automate business processes across
differing functions and AMI system capabilities
 Provide standards-based interfaces for enterprise service
consumers
 Compliment existing systems and enable business benefits
w/o forklift upgrades
 Support all aspects of AMI operations with a composite
view of service level management and auditable service
history
7/20/2015
19
Thank You - eMeter
eMeter Background & Qualifications
 Founded in Silicon Valley in 1999 by original Cellnet executive group with
nearly two decades experience in advanced meters
 Leader in Advanced Metering Information Systems (AMIS)
• Meter Data Management (MDM)
• AMI-related Business Process Management (BPM)
• Integration platform linking AMI systems to utility legacy systems
 Vendor-neutral technology and business strategy
Business Focus on Software & Services Supporting AMI
 EnergyIP™ software
•
•
•
•
License
Implementation services
Software support and maintenance services
Software commercially available and in production
 Strategic consulting on AMI and mass market demand response
7/20/2015
20
Questions
Anthony Hawkins
[email protected]
210.353-3379
7/20/2015
21