-Riverbed and Accordent -

Best Practices in Creating, Delivering and Managing Video in the Enterprise Nik Rouda – Product Marketing Manager, Riverbed Marc Haimsohn – Vice President Business Development, Accordent

1 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Agenda

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Streaming Media Adoption

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Company Overviews Product Overviews

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The Streaming Opportunity…and Challenge

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Riverbed/Accordent Joint Solution Key Customer Benefits

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How to Get Started

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 2

Streaming Media Adoption

 Organizations are turning to online communications as a cost-effective way to reach remote audiences without the cost and inefficiency of travel for such mission-critical functions as: •

Executive All-Hands Meetings

• •

Marketing, Sales and Product Updates Training/Professional Development

•

Distance Learning

3  Enterprise streaming media adoption is growing rapidly:    There will be 144 million online video viewers in the U.S. in 2009, growing to 188 million viewers in 2013…………………….eMarketer The Streaming Media enterprise market is anticipated to reach $2 billion By 2013………………………………………...Research and Markets The Enterprise streaming products market alone will grow from $326 million in 2009 to over $1 billion by 2013…………………Wainhouse Research © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Accordent Technologies Overview

 Accordent Technologies provides enterprise-wide rich media communications solutions that enable world-class organizations to inform, train and engage their audiences online  Founded in 1999 - a decade focused on rich media communications  World-class clientele - more than 1500 clients - over 150 of the Fortune 500 4 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Who Are We

Riverbed is the IT infrastructure performance company for networks, applications and storage.

5 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Who Are We

 A profitable public technology company      Trusted by over 6,500 customers 54% of the Global 100 already rely on Riverbed Global 24 x 7 follow-the-sun support and operations $333 million in annual revenue $258 million in cash; no debt  Over 1000 employees, headquartered in San Francisco 6 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Riverbed Overview

© 2009 Gartner, Inc. and/or its Affiliates. All Rights Reserved. Reproduction and distribution of this publication in any form without prior written permission is forbidden. The information contained herein has been obtained from sources believed to be reliable. Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner's research may discuss legal issues related to the information technology business, Gartner does not provide legal advice or services and its research should not be construed or used as such. Gartner shall have no liability for errors, omissions or inadequacies in the information contained herein or for interpretations thereof. The opinions expressed herein are subject to change without notice.

Andy Rolfe, Joe Skorupa, Severine Real

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 7

Riverbed is the Smart Choice

In head-to-head evaluations, 9 out of 10 trust Steelhead

8

Cascade customers join the Riverbed family

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Accordent Product Overview

Accordent PresenterPRO Accordent Media Management System Accordent Capture Station Accordent Engage

Create Media

Easily Publish Presentations Wherever Content Originates • Studios • Boardrooms, Conference Rooms, Classrooms • Desktop

Manage Media

Manage Accordent Presentations & other Enterprise Video Content • Organize Assets in Custom-branded, Searchable Portal • Secure Content / Authenticate Users • Centrally Manage Remote Content Creation Products

Report Success

Track , Measure and Analyze Viewer Interaction with Assets • 40+ Viewer, Content, QOS Reports • Correlate Viewing Data with Impact on Organization • Substantiate Success © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 9

Accordent Media Management System

Custom-branded, Secure, Searchable Portal for Visual Communications

10 • Central repository for Accordent, and archived video content • Secure access control via directory services integration •Industry’s most advanced viewer tracking reports • Provide testing, grading and online certification with video based training initiatives • Control and schedule remote content creation units • Powerful, multi-tenant design © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

WAN Optimization – Critical to Video Success

Productivity

Application Acceleration

Cost Savings

Consolidation & Virtualization Bandwidth Optimization

Broadcast of high quality streaming media Media server runs on the Steelhead appliance Fast video recording file downloads SAVE on hardware Data Protection

Disaster Recovery

Reduce WAN bandwidth requirements Faster data protection and recovery of your media library Reduce impact on other business applications QoS to reserve space © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Deliver High-Performance IT Across Your Organization

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BRANCH OFFICE WAN MOBILE WORKERS PRIMARY DATA CENTER

Makes 3,000 miles feel like 30 feet.

SECONDARY DATA CENTER

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Riverbed’s Patented Technology Advantage

USERS NETWORK Data DATA CENTER

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DE-DUPLICATE DATA OPTIMIZE TCP VIRTUALLY ELIMINATE APPLICATION LATENCY VISIBILITY & PERFORMANCE MANAGEMENT

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

The RSP stack for Video Solutions

14 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

The Streaming Challenge

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Centralized management and automation

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Finding a true end-to-end solution

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Video files have the potential to swamp a corporate network

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Delivering a high quality experience to a dispersed audience with limited or inconsistent network capacity.

15 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Bandwidth Impact without Riverbed

Content Sources Media Management System 25 users @ 300 kbs per stream = 7.5 Mbps on WAN!

WAN BRANCH OFFICE

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SMALL OFFICE, HOME OFFICE or ON THE ROAD BRANCH OFFICE

Video streamed per user, total bandwidth is # users x bandwidth per stream Impact on Media Server No enterprise application WAN optimization to free up bandwidth for video © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 16

Live Streaming Leveraging Riverbed

Content Sources Accordent Media Management System Single video stream per location

WAN v v BRANCH OFFICE

  

SMALL OFFICE, HOME OFFICE or ON THE ROAD BRANCH OFFICE

First remote client pulls the on-demand video file or content is pre-positioned by MMS Riverbed Steelhead automatically stores file • no further bandwidth utilized when subsequent users access Riverbed QoS allocates appropriate bandwidth for streaming © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 17

On-Demand Streaming Leveraging Riverbed

Content Sources Media Management System

v WAN v BRANCH OFFICE SMALL OFFICE, HOME OFFICE or ON THE ROAD

  Stream-splitting at branch enables single stream across WAN Riverbed QoS allocates appropriate bandwidth for streaming

BRANCH OFFICE

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion. 18

Key Customer Benefits – Business Users

•

Reduce travel and opportunity costs

•

Deliver information more rapidly and improve knowledge transfer

•

Ensure consistent communications across the organization

•

Secure, organize and simplify the search of content

•

Tie viewing reports to key performance indicators

19 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

Key Customer Benefits – IT Staff

•

Riverbed and Accordent have partnered to provide a best of breed enterprise video solution

•

Steelhead appliances with RSP enable local video services (live and VOD)

•

Solution reduces impact of rich media presentations on the network

•

RSP eliminates need for any additional infrastructure

•

Automated and end-to-end process for creating, distributing and managing content

20 © 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.

How to Get Started



Through the Month of October Accordent and Riverbed are offering a No Cost Video Readiness Assessment:

• Review current network and assess video delivery capabilities • Review your organizations requirements and create a checklist for leveraging video for communications or training initiatives 21 Riverbed Technologies [email protected]

Accordent Technologies 310-374-7491; [email protected]

© 2009 Riverbed Technology. Confidential. IMPORTANT NOTE: The roadmap is for information purposes only and is not a commitment, promise or legal obligation to deliver any new products, features or functionality. The development, release, and timing of any features or functionality described remains at Riverbed's sole discretion.