Transcript Slide 1

Group Personal Assistants
Julie Golding, Marie Smith, Wendy Roe
Head of Professional
Services
Beverley Jones
Corporate Professional
Support Service Manager
Planning & Licensing
Service Manager
Environmental Health
Service Manager
Vacant
CMG 5
Sally Harrington
CMG 5
Vacant
CMG 5
Planning & Planning
Enforcement
Licensing, Food & Safety
Team
Private Sector Housing
Environmental Protection
Elections
1
Systems Team
PSU Processing Teams
PSU Corp Support,
Performance & Improvement
Teams
Customer & Performance
Journey Management
Customer & Partnerships Matrix Responsibility
Partnerships
2
+
Customer Services
Professional Services
Customer Demand and
Research Manager
Customer Operations
Manager
Corporate Professional
Support Service Manager
Planning & Licensing
Service Manager
Customer Solutions
Manager
Environmental Health
Service Manager
2
1
Demand management
Customer services
Online Knowledge
management
Customer processing
Technical services
Customer insight and policy
research
Systems Team
PSU Processing Teams
PSU Corp Support,
Performance & Improvement
Teams
Behaviour Change,
Channel Shift & Journey
Management
Planning & Planning
Enforcement
Licensing, Food & Safety Team
Operational Delivery,
Channel Shift & Journey
Management
Complex customer
management (incl Benefits
appeals and Welfare Benefits)
Customer intervention,
income management and
enforcement
Private Sector Housing
Environmental Protection
Elections
Complex Case
Management &
Enforcement skill set
Corporate Professional Support
Service Manager
1 FTE
CMG 5
1
Business Process & Systems
Manager
CMG 8
Ian Paddon
Systems Support Specialist
Steven Greenleaf
Business Process & Training Officer
Yana Griffiths
Systems Business Improvement
Co-ordinator
Daniella Woraker
Professional Support Specialist
Tracey Greenwood-Wright
Nathan Stevens
Anna Todd
Andrew Sims
Keeley Ritchie
Land Charges Manager
Elaine Bruce
Local Land Charges Officer
Sarah Quy
Celia Mason
Proposed changes to PSU structure to
be shared as part of Corporate &
Financial Management FSR
** See attached structure chart for
current transitional structure **
Planning & Licensing
Service Manager
Sally Harrington
Licensing, Food & Safety Manager
CMG 6
1 FTE
Vacant
3
Licensing &
Committee
Co-ordinator
Sarah White
Environmenta
l Health
Officer
Martin Nelson
Licensing &
Committee
Assistant
0.6 FTE
Vacant
Health &
Safety Officer
Alison
Chapman
Licensing
Enforcement
Officer
Stephen Swain
Mark Stevens
Environmenta
l Health
Officer*
Joanne Dyer
EH
Technician
Kim Hardy
Rachel Palmer
Environmenta
l Health
Officer*
Planning Manager
(Key Manager)
CMG 6
Andrew Tyrrell
Principal Planning Officers
Brad Heffer
Dave Whybrow
Mark Russell
Planning Officers
Jane Seeley
Peter Hill
Simon Osborn
James Ryan
Carl Allen
Nadine Calder
Planning Enforcement Manager
Dale Keeble
Planning Enforcement Officers
Sarah Hayes
Cheryl Headford
Andy Knowles
Environmental Health Manager
Vacant
CMG 5
Elections Manager
2
Environmental Protection
Manager
Private Sector Housing and
Animal Services Manager
Belinda Silkstone
Jon Ruder
Environmental Protection
Officers
David Martin
Guy Milham
Leigh Newman
Rita Parkin
Sam Riley
0.5 FTE Vacant
Private Sector Housing
Officers
Alison Morland
Colin Nash
Graham Foot
Helena Russell
Keith Morland
Kevin Heath
Contaminated Land
Officer
Mary Rickard
Technical Officer
Vacant
Sarah Cheek
Electoral Services
Officer
Lesley Hughes
Electoral Services
Assistant
Jennifer Lebeau
Ray Amesbury
Environmental Protection
Technician
Gary Weaver
Pest & Dog Control Officer
Colin Rand
Steve Hudson