Transcript MyPort_Presentation

17/07/2015
A new look
Are you sure that you have done everything to
further reduce ground handling cost?
Let’s share some fresh perspectives to evaluate
new cooperation opportunities?
Page 2
17/07/2015
From relationship
to partnership
Page 3
Every customer has specific, individual requirements
Swissport believes in partnership through mutual trust
and transparency
Strive to add value for our customers
Let us show you how Swissport can become your
preferred “myport” service provider
17/07/2015
Benefits
Page 4
Financial benefits
Lower handling costs through economies
of scale and better predictability through
long-term contracts
Operational benefits
Partnership
advantages
Highest reliability and security standards
through harmonized, transparent service
level agreements
Strategic benefits
Reduced business risks and ability to
focus more sharply on core business
activities
17/07/2015
Tailor-made solutions
Page 5
Full outsourcing
Added Value
Hub management
Network package
Regional package
Single station
From relationship to partnership
17/07/2015
Concept
Page 6
You remain in the driver’s seat and receive support from us in...
... maintaining quality on a high level
... managing your stakeholders and possible frictions
... negotiating sustainable union agreements
... process integration and change management
... any consulting matter
and you keep control of the product in your hands
17/07/2015
Flexibility
Page 7
Customer
Product
Define ...
Control …
Purchase ...
Responsibility
borderline to
be agreed on
Execute ...
17/07/2015
Service range
Page 8
Consulting
Fueling
Maintenance
E-Services & CUSS
Quality
management
Operations (network)
and hub management
Purchasing services
on behalf of A/L
ATO
Training
Cargo handling &
ULD Management
Station management /
supervision
Financial mgmt
Pax / ramp
handling
Aviation security
Executive aviation
17/07/2015
Count on…
Page 9
Quality performance checks
SLA templates and audit experience
Rostering and HR planning tools
Legal advice and appropriate wordings
Spreadsheets and simulation models
New technological solutions (e.g. SSD/CUSS/web check-in)
Experience sharing
17/07/2015
Track record
Page 10
Regional
Frame agreements with different carriers (i.e. KM)
Network
Global arrangements (i.e. AF/KL)
Hub mgmt
Zurich/SWISS; Kiev/Air Ukraine; JNB/SAA
Outsourcing
Different deals/stations (i.e. United-Cargo in the US)
Joint venture
PrivatAir, QAS, GAP, Cyprus, as well as Japan & China
Cooperation
Global SSD/CUSS/web check-in technology with SITA
Franchising
Greece, Sudan, Algeria and other destinations
Integrations
CSC, Groundstar, Checkport, NASS, and more to come
17/07/2015
Process
Page 11
Commitments
Scope: what is in/out
Definition of test areas
Network and stations
Legal framework
Transparency
Nomination of people
Management attention
Start
Areas of conflicts
Confidentiality
Agreement or MoU
Potentials
Exchange of data
Project management
Impact on various units
Internal support/hurdles
Rollout simulations
Stakeholder management
Benchmarking
17/07/2015
Summary
Page 12
Future-oriented packages to further reduce cost
Profit from our experiences gained and based on
concrete examples
It’s now time for a dialogue to discuss “myport”
(either with our Global Key Account Management
Team or over e-mail: [email protected])